Minasian Oriental Rugs

I have been going to Minasian to get my rugs cleaned and repaired for years. Everyone is courteous, businesslike and accommodating. The work is excellent and frankly I wouldn’t want to do business with anyone else. In addition, since I love rugs I have been shown some wonderful pieces that (they know) I couldn’t possibly afford, but they show me wonderful pieces just because they know I enjoy and appreciate the craftsmanship. They love what they do and share it with others – who does that anymore? Customer service is exemplary and the whole experience is very pleasant.

I had a rug cleaned here recently. I was quoted the cleaning price but when I got the rug back, it had been deodorized for an extra $ 100 without my consent. The rug definitely needed the deodorizing and I paid it but was unhappy that they hadn’t called to tell me about the extra cost, which I expressed to Will at the Evanston store. Will apologized very genuinely, said it was an honest mistake, and I let it go. The next day Will called to tell me they were reversing the charge for the deodorizing. They did beautiful work and handled the situation with grace and integrity. This place is a class act. I wouldn’t go anywhere else.

I highly recommend Minasian, without reservation. I have bought 3 rugs here over a period of 15 years and have been fully satisfied with the selection, value and service. Their rugs are stunning! and they have a wide selection of styles and prices. Exceptional value for the price. You will pay more than mid– and low-​retailers but the quality is definitely there. An investment, to be sure, and a good one. The rugs beautify and enhance my humble rooms. The rugs wear beautifully and still look good year after year. The ones I bought are somewhat more modern in design but they have the traditional designs too. They also have stunning rug art on display. Also, I believe the Minasians are trustworthy: I am not an expert on rugs and like many people probably could be fooled by a clever fake. The Minasians have an excellent, unblemished reputation and honesty. When you buy a rug here, you can call to have it rolled up if you are going to have renovation in your house and need to get the rug safely out of the way; they have expert rug handlers.
The Minasians have been part of the Evanston and greater Chicago community for many years and have shared their success with others through philanthropy and volunteer service, generously donating of their time and money.

I didn’t actually buy a rug here. My boyfriend got thrown off the road on his bike by a driver who didn’t realize his truck trailer was a lot wider than his truck, and the owner (?) of Minasian came out and offered to store our bikes in the store so they wouldn’t be stolen while the police and ambulance did their business. Actually, he may have been the one to call 911 since it happened right in front of the store. He even came out later to make sure the boyfriend was okay (he was) and to offer again to store the bikes if we needed. Not in a skeevy way. Kind of a crappy afternoon, but the owner’s friendliness and helpfulness is definitely noteworthy.