Jim’s Shoe Repair

I have had nothing but great experiences with the store. They worked expertly, quickly and inexpensively.

I have gone here for years with a variety of purses, shoes, boots and even a sewing machine case. He does good work and I would recommend him.

I brought my very favorite pair of black, knee-​high, Nine West boots in to have both heels replaced and the leather polished.
I was a little leery leaving my boots there because the shop was in disarray and I was afraid they’d be lost, but they seemed to have a system and nothing was lost! That was my only concern.
He only charged me $ 17 for both repair and cleaning service and had them ready for me in a few days. His handiwork was flawless – you couldn’t even tell where the old heel was worn down to and where the new began. I was very pleased.
You have the option to pay upfront or at pickup. The gentleman that helped me didn’t quite speak working english but he was friendly, succinct and helpful.
I’d recommend for anyone’s shoe repair needs!

Doesn’t seem to speak/​English coherently. Asked if I wanted to add some treads to my boots and I said sure. When I got the boots back, he had removed the leather soles to add cheap rubber without saying anything/​providing me with the original soles.

make sure you have your ticket number or it will be difficult to get your shoes back.

Oh. My. God. I beg you… do not EVER go to this shoe repair shop. If I could give it negative stars, I would. First off, the dark, dingy shop walls are lined with creepy oil paintings of clowns and women’s breasts. The owner is a miserable old man who does not know the meaning of customer service. Six weeks ago he resoled the heels on my Frye boots. It looked like a good job. It cost me $ 25 in cash – he only deals in cash. Today I took the boots back because the heels are run down and I am walking on the nails. He wanted to charge me another $ 25 to repair them and he was going to use the same crap rubber that he used the first time. «What do you do, walk 24 hours a day?» he asks me. He was unwilling to repair the shoes, threw them at me from across the counter and told me to take them somewhere else. I feel so ripped off. You have been warned…

He seemed nice when I dropped off two things to repair. I said I needed them by Friday because I was leaving town Saturday and intended to bring them with me.
He told me to come back Friday afternoon, which I did, only to find the store closed. Now I’m stuck without what I need for the next week while I travel.
The work may be good, but if you care about when you get your things back… this is not the place for you.

They are not very charming people but they did a good job with 2 pairs of boots that repaired for me. Prices little bit high.

we asked him to do a small leather repair and to match the metal/​leather of the current bag. My wife went to pick it up and notice the work didn’t match at all. when she asked about it, he told her «your opinion belongs in the kitchen». He threw the bags and my shoes at her and told her never to come back again…
UNBELIEVABLE, what an A$$.

I agree with the other ratings that the owner works hard and does a good job. However, make sure you NEVER lose your ticket or else you won’t see your merchandise. The store does not use a computer. Rather, as a receipt, the owner gives you half of a red ticket. The other half gets stapled to your merchandise. At the end of October when I went to pick up my shoes, I realized that I lost my ticket– my fault, I know. The owner ordered me out of the store and told me to not come back without my ticket. A few weeks later, I went back to the store again to apologize and explain that I lost my ticket and it is absolutely no where to be found. He took down my name and number and said he would look for my shoes and call me. I never heard from him. I called him a week or so later and again, he took down my name and number and said he would call me. It has been almost two months since I gave him my shoes. I called today and he said I will never get my shoes back without a ticket. I understand that losing the ticket was my fault, but things happen. This is terrible customer service. All I want are my shoes… I’ve filed a complaint with the Better Business Bureau and called the police.

My wife went there today and told me it had closed down. All the store hours on the sign had been marked out.

The man was very nice and helped me out in a rough situation. My inside purse zipper was broken, trapping all sorts of important stuff inside (iPod, checks, etc). He did me a favor and fixed it in 2 hours (with a very small extra fee).
When I got home I noticed he even fixed a rip in there, without me asking!
Definitely going back.
(Cash)

I didn’t get the best customer service. I was pretty much ignored for 5 minutes or so while waiting to pick-​up.
But then I got my shoes — properly and securely resoled and beautifully polished. They looked great. And really, that’s all that matters.
I will definitely be back.

I’ve been here a couple of times, definitely to get leather straps re-​sewn on broken sandals and purses, and maybe I had a heel repaired once. I liked the guy I dealt with and I thought they did a good job. One caveat – I had a dark-​green purse. I was looking for some appropriate polish, and he offered to re-​dye it instead, which I did not take him up on – the main problem was, he kept insisting that the purse was black, not green. Thus I’ve been tending to my green (and red) leathers myself!

I’ve gone here mostly for shoe maintenance: heels and dance rubber on the bottom of slippery boots. Jim does great work — he listens and uses soft rubbery heel taps if I want them, or the harder, more durable ones. Prices are lower than Davis Shoe Repair and I think the work is better — one or two heel taps I got there have come off fairly quickly.

I actually had a great experience here — the owner was really busy when I came in but still took my shoes and the charge is $ 10 per pair of shoes (I’ve gotten $ 20 per pair at some locations). You can pay with credit card here, too. He was a bit nonchalant when I came in to see him.
The turn around for me was just ONE DAY — can you believe that? The pad for the heel was replaced and he even buffed out my scratches and fixed the toe part and polished my shoes. My favorite work shoes are good for another 2 – 3 years now! Thank you! And oh, yeah — when I came back to pick up my shoes, I had my infant son with me so we got smiles out of the owner and he was a lot more friendly!

I went here because it was on my way home. Took two pairs of pumps to get heels replaced (you know that little pad on the stiletto that gets caught in the sidewalk grate and wears down). The owner? was rather rude, turn around was one week, cost was $ 10 per pair (which is nearly twice as much as some other local places!). Wnen I got the shoes back, they had been properly repaired and other scratches, etc. were also polished out. I’m glad my favorite shoes will make it through one more season, but next time, I’ll go elsewhere.