Andy OnCall

They were very fast at responding to my query, and the guy they sent out was able to schedule the work very quickly. He seemed reliable and trustworthy in my home and gave us a price that was cheaper than other estimates.

A — OK!!! Showed up on time, completed the repair on the first time out without having to come back, all for a little less total duration than anticipated.

They answered the phones at first. After failing to get three other contractors on the phone, Andy On Call did in fact return my phone call. The work was very sub-​standard, unfortunately. I needed a deadlatch replaced on the entry door to my business. I’d already purchased the part.
The worker who came out banged away at that new latch and doorframe for a few hours, trying to make it fit. By the time he was done, the new latch had been so damaged that it started to malfunction within a week. They sent another guy to try to fix his work, and a third guy to try to fix his work. It still wasn’t working, so the third guy promised to go buy a new latch and finish the job for real.
Two weeks, and no sign of that guy. Finally, the lock failed for good. It had been so traumatized by the bad work that it was completely immobilized, couldn’t be moved with a key, etc. I now officially could not lock the front door of my business. I made phone calls to the last guy who was so full of promises, let him know it was an emergency. No callback.
So, I went out and bought another new lock and installed it myself. The end.

Surprised to see the negative reviews on here. I’ve worked with AOC a number of times since becoming a homeowner 5 years ago, and I’ve had nothing but positive experiences. His contractors are professional, timely, honest and a pleasure to work with. I will continue to use his services in the future and recommend to my friends.

Thank you Andy OnCall. The railing you installed in the stairway to My attic is well done. On time and on budget. Will use again.

Andy On Call
Project: Front Door Repair
From beginning to end, Andy On Call provided great service.
Quick response from initial call.
Handyman assigned to give estimate on our door, Nick, kept in communication with us about arrival times and work required.
The work required skill and serious repair. We are very pleased with the result and know that it was done right the first time.
Cost was reasonable. Cheap won’t get the job done!

WARNING! DO NOT USE THIS COMPANY or ANY ANDY-​ON-​CALL COMPANIES! They are the WORST contractors ever! We had to file a police report because their employees threatened us and harrassed us with voicemails swearing and threatening our safety! The owner, Tom Daly, is a total idiot! He blamed us (the customer) for his employee (the contractor, Tim Ball) trying to go behind his back and do work for us on the side (although we didn’t know that’s what he was doing). Tom Daly had the audacity to blame us and does not realize the extent of damage his employee has done to us. We have the police and a detective working this. STAY AWAY! We even called the President of Andy-​on-​call at corporate, Tamra, and she was a nasty individual who’s first words were «well, you tried to go behind our back.» I have NO idea why they are accusing us, the customer, of trying to go behind their back when the contractor lied to us and said he was doing the work through them, but was trying to collect money to pocket himself. That is NOT our fault. Tom Daly is a horrible business owner. Look at the other reviews. He has complaints in BBB as well! SHUT THEM DOWN!!!