Lisa Fryrear – State Farm Insurance Agent

I first met Lisa about three years ago at an Arcata Chamber of Commerce get together. I noticed she was very professional, well put-​together and really friendly. She made a very good impression on me. So good, that I remembered her when I went in search of cheaper insurance.
I made an appointment to visit Lisa and see if she could help me lower my car insurance. Due to a very recent accident on my record, I discovered I was not able to switch auto-​insurance companies. Since I was already in the office, I moved forward with securing renters insurance with Lisa. I had a house fire 10 years ago and lost everything and unfortunately didn’t have renters insurance. I know the struggles of building from the ground up again without any help. It was important to me to secure renters insurance now that I have a family.
Lisa really took the time to explain all of my options and offer advice on what she thought would be the best option. I’m very pleased with the monthly renters insurance payment amount. It definitely works within my limited budget. It is so wonderful having piece of mind knowing I can rebuild our lives should something happen.
A few months after I started my renters policy, I gained a roommate. I had concerns over if her items would be covered as well if something should happen. Lisa was easily reachable by phone and helped answer all of my questions. We adjusted my policy and she sent me updated papers. A few months after that a relative of mine came to live with me. She had a lot of expensive electronics and I wanted to make sure they were covered as well. Again I called up Lisa and she was so helpful and pleasant to work with. She made sure that everyone in my household was covered and taken care of.
After having to wait for three years for my past accident to fall off of my record, I was looking forward to switching auto insurance and of course Lisa was the first person I had in mind. I made an appointment with the helpful and friendly receptionist. When I arrived at the office for the appointment, I was offered a beverage and sat in the very comfy waiting room. I did not have to wait for more than a moment before Lisa came out to greet me. It’s always a pleasure to see her and she gives her clients such a warm welcome. I appreciated her ability recount the people in my family and ask about their well-​being even though I had not seen her in person for more than a year. She has a good memory.
During our appointment Lisa really took the time to play around with all of the coverage options to show me the different monthly amounts I could expect to pay. She was really good to give me example stories of why I might want to pick one option over the other. I really felt like she cared about my family’s safety and wanted to provide me with the best auto insurance at the most affordable price.
I knew there was a reason that I waited so long to be an auto-​insurance customer of Lisa’s…she saved me over $ 1,300 and helped lower my monthly rate to something that was more affordable to fit in my single-​parent budget. She also helped me significantly lower my deductible, double my property damage coverage, increase my uninsured motorist coverage and basically provide me with kick-​ass insurance for like half the price.
In this day and age it’s hard to find good quality customer service. Lisa and her staff make me feel like a VIP every time I enter her office. She is very detail-​oriented, professional, warm, friendly and knows her stuff. I also really appreciate that she is involved with the Chamber of Commerce and gives back to her community. I would highly recommend Lisa Fryear for all of your insurance needs.
PS I’m somewhat flabbergasted by the previous Unilocal comments about Lisa. I have a hard time taking them for face value. I have always had a very pleasant experience with Lisa and her staff.

She’s very smart and pleasant. She spent all the time we needed to get me going with new health insurance (I’m 65), which I really hate working on. She’s very detail-​oriented, which one definitely wants to see in one’s agent. I’ve not encountered any of the issues described by the other reviewers, so I’m wondering what they’re talking about, since everything’s working out very well with her. I would definitely recommend Lisa.

I have been a state farm customer for 10 years me personally … my family 40 + years when our agent closed we where forced to Lisa. it was good at first if your questions where simple. she is never their for you. when ever I would call for a question if she was their I would ask for my agent and then get transferred to her then she would say hi and pass me off to someone else. when I needed help to file a claim she would pass me off to her receptionist or the 1800# she was never available to help. she wont even return your phone calls. so if you leave her a message good luck … or better yet if she says she will call you back … maybe when pigs fly … when it came to renew my policy she just assumed I would stay with her… in fact that was quite the opposite I went to 4 different insurance companies and finally found a nice home with another state farm agent who. treats my like I matter as a policy holder. but I can give you this final parting note if I where still with Lisa fryer … and I sang the Like a good Neighbor State Farm is there jingle … I might get an automated response… instead of an agent

We’re 20+ year customers of State Farm, and lately we have had a string of bad agents, bumbling our account while our rates skyrocketed for no apparent reason. Come to find out, while Lisa was our agent, all 3 of our teenagers were added to all of our family cars. Hmmm… I would like to believe thus was merely incompetence and not related to any commissions paid by StateFarm.
On top of this, when I tried to find out why are bill kept increasing. Lisa was rude and disrespectful. By far the worst in my opinion, and the reason we ultimately switched to AAA where they don’t work on commission.