Davidson Bros Lock & Safe

Did not get work done by them but very happy with customer service! I was locked out of my building on a Sunday evening so I called them to come out. Could not get hold of anyone that had a spare key and needed in the building. It was going to take half hour for them to arrive because we are in the town over from them. 20 min later a coworker showed up with a key and opened the door. I called Davidson Bros back to cancel and asked how much it would be for their troubles. The guy was very professional and said not to worry about it even tho he was pulling up to the building. Thank you Davidson bros!

I was easily able to schedule an appointment. My rekeying was done fast and professionally. The service was friendly and excellent. Prices were good. I think the negative reviewers must have had a personal bias against the owners because Davidson did a really good job.

Boyd is an asshole, and so is his wife. Dont go there for any reason! If I could give them minus stars I would.

Called for an estimate, the receptionist was super rude. After that anything else that came out from her mouth was pointless to me. I’ll pay more for better service any day of the week.

This is the second time I used these guys for an auto key. I had these guys program a transponder Honda key for me. They were fast and efficient and had the best price in town.

We had a key break off in the ignition and the owner Boyd came out to help me, he was fantastic, it took a few house and cost quite a bit but it was a weekend, evening when I called. He was kind and very helpful

I work with a large company that had an emergency situation. Our regular lock smith was out of town so I tried Davidson Bros. BIG MISTAKE I called early Tuesday morning with my request for a lock change, the girl whom answered the phone was extreamly rude, she told me she would pass the message on to her boss who would get back to me… no call back that day so at noon the next day I called just to get an update since our situation was an emergency and I got in «trouble» the lady pretty much yelled at me for calling back, all I said was who I was and nothing else before being told off. Dacidson Bros. you really need to evaluate your employees because thanks to her I will NEVER do buisness with your company again and I will make sure that everyone I send to a lock smith knows to avoid your receptionist she is a MONSTER, very rude. I work with many property management companies who use lock smiths on a daily, so your company it lossing money because of this girl.

Very rude receptionist. She would not give an estimated time of repair for a simple glove box repair. I had removed the glove box from the car myself. All they had to do was fix the latch. Don’t call us we will call you attitude. I took the golve box to Security Lock and Alarm and they repaired it the same afternoon for a resonable price. they had a no problem we will take care of it attitued. Night and day difference. I had a similar negative experience when Davidson had their store in McKinleyville. Not sure if it was the same receptionist but she was rude as well. I had a key mad there that did not work. She visually inspected the key and told me that there was no problem with it. I supose going out to the car to see if it worked was not necessary as far as she was concerned. I will never do business at Davidson again. They are a block from where I work but I will gladly drive across town to Security Lock and Alarm next time.

This is a tuff business to be in. Calls at all times of the night. But they always come through for us. I have had my but saved by Boyd more times than I can count. This guy knows his stuff!

I had an emergency late at night when I broke my key off in my door and Davidson brothers was out there within the hour to save me! Great service and very nice! I would recommend them to everyone!

I was recommended this place by Opie’s and the experience was great. My hubby bought a used bed cover that was missing the keys. The lady was kind enough to check a few keys that were already made just in case. I ended up having to make an appt. and it took the guy all of 20 minutes to make a key from scratch! And the price was great!

I never got past the receptionist, who was incredibly rude. I called to set up an appointment, and was told she had to check the schedule and would call me back. I said I could do any day after 3pm, and she said, «Like I said, I have to check the schedule and call you back.» Then 3 days later she called me back to confirm an appointment for 10:30am, which was 45 minutes away. When I asked her if she remembered that I told her I needed any day after 3pm and that she was supposed to call me back, she said, «I know but I just penciled you in.»
I’m used to poor service here in Humboldt, but she was ridiculous.