House of Paws

I was very disappointed by the cleanliness of the place. It also looked run down. They seem like nice people and my dog liked them. However, I was not happy with the way they cut my dog’s hair … and they cut off his beard!!! I was not happy. He’s a miniature schnauzer and he looks so weird.

I took our poodle Bella to House of Paws for the 1^st time today. Kelsey did a FABULOUS job grooming our sweet girl and she looks gorgeous! Thanks Kelsey for taking such great care of Bella. We will be back!

This is just based on calling this place… I asked about boarding and the receptionist question was what kind of dog I have. I have a pit mix… (I had read the reviews before, so I just thought, that the response to this will be interesting…)
The receptionist told me they don’t actually do boarding and that it’s more just a VIP like service. Ummm whhattt??? Why did you have to ask me what kind of dog I have to figure out whether you offer boarding or not? And secondly, I’d like to get my dog pampered and a nice bath as well — due to short her, no grooming needed though ;-)
But before I could state that I’d like to use the grooming service as well, she told me that, they do NOT accept ANY NEW DOGS!!!
ILike others here, I feel like my dog was stereotyped due to her breed. Why would you advertise something that you don’t actually do? Who has so many clients that they can’t take more? Never heard of something like that before… Total BS.

I have brought my girl Nola (Pitty) here on several occasions for daycare, grooming and now boarding (5 days). She is always well cared for. You can tell that everyone at House of Paws has a genuine love for dogs. So much so that Nola was more concerned about giving bye bye kisses than leaving lol. Thank you all for taking such great care of my girl!

Second time to these groomers and loved it both times. Breana and her staff are so very nice. Both times they did exactly what I said to do. You can tell they love dogs. The last place I took Bella too never gave me that vibe. Highly recommend this place for grooming. Prices are great too.
Finally I found Bellas groomers! Thank you ladies see you again soon!

My husband and I own a Shepard mix, a Akita malamute mix, and a Siberian Husky mix (during her adoption the shelter stated she could be part wolf however we do not know). I only needed one night of boarding and all three of my dogs groomed.
I met with very nice, informative employees and made them aware of each breed/​mix (including the part wolf) & weight. From the conversation I felt this place would be a good fit. I let them know I would be out of town on vacation and my father-​in-​law would be dropping them off before he left for his vacation. Unfortunately, I didn’t catch their name but they took notes about each one of them on my information packet and was friendly. I left very happy thinking I was going to leave my dogs in great hands.
My father-​in-​law walked in with our Shepard mix first. He was greeted by an employee, our reservation was found in the book but the paper work couldn’t be found. The owner walked in as the employee was refilling out the paperwork and she began to question our Shepard’s breed. She quickly grew concerned «because in her experience they are an aggressive breed». She then began to question/​express concern about our other dog’s breed/​mix/​wolf, all of them being aggressive/​panicking, ability to get along with other dogs and so forth. All the concerns she had were discussed with two employees and placed in writing prior to the reservation. In the end she refused to boarding them.
When I returned home I wanted to know what happened from their point of view. I talked with the employee who handled my paperwork and all of my information was IN THE COMPUTER. No one ever checked. The owner and I talked on the phone in which she reiterated «in her experience with aggressive breeds», safety of dogs, and confirmed she did not look at the other two dogs. We had a brief, straightforward discussion and in the end we both can agree to disagree.
I fully respect her concerns, questions, and safety of all dogs. However, my dogs were stereotyped. If she had that many concerns/​questions about their breed, then I have to question the facility’s policies as well as communication between the employees and the owner. When you go under the FAQ it specifically states, «We do not judge a dog’s temperament based on their phenotype».
I’m sad that this has also happened to someone else per the reviews. However, I look forward to trying out their suggestion, Animal America Pet Resort.

I don’t usually write reviews, but if you are looking for a Great place to board your doggy! This is it! The girls have a real heart for the dogs! They are always sad to see my dog Sammy go and they anticipate his next visit! If you plan to fly anywhere they are close to the airport and you don’t have to worry at all! We went on a two week trip back in May and had no problems! They also give great baths too! Thank you House of Paws for taking such good care of our Sammy!

Dang I was pretty disappointed for this place. I normally do not give bad reviews because I only bookmark places that have been revered. So there is no need to give one. I was looking forward to this place to board and groom my baby girl Athena who is a husky. When I got there they seemed stingy about having available rooms and then asked if I had been there before. I told them no and they then told me they couldn’t take Athena because she was a wolf or a wolf breed. They said she would bite the other dogs.
She has all of her shots updated and is shy but friendly as can be, so I was almost taken away when they told me this. I left disappointed because I was in a rush to leave town that weekend. I thought I would give a shot at asking if they would just groom or bathe her since I was wanting that as well. And again, the lady said they couldn’t because she is a wolf /​wolf breed and would attack the other dogs and sent us both out with our head down and discriminated.
In other good news, I found Animal America Pet Resort in Colleyville and they took Athena in with open arms and she stayed the weekend and played at the camp there and got bathed and groomed. She was amazing and the staff loved her! She even made friends with a 3-​legged Shepard. Definitely recommend to anyone over this place especially if they get discriminated against. I wish House of Paws would take down off their website that they do no restrict breeds and welcome all dogs because that is not true at all.

I have been coming here for years! I love them. Moe has been my groomer for the past couple of times, upon request. My baby is always so happy to come in. When were pulling up around the corner she gets to excited and knows where she is going every time we drive pull up. Sometimes she doesn’t want to leave!!! So happy I have found this place! Best prices in town. When we call they already know my dog before telling them who I am. Most personable grooming salon I have been too. We don’t just use them for grooming we use them for boarding as well. She loves daycare room she always leaves me behind to go play with her doggie friends. Which tells me she has fun. Never going any where else!!!

First time trying this place because it was close to home and prices were fair. I saw the review about it taking a ridiculously long time and now I ca lm definitely see why it was posted. I dropped my dogs off at 1 and they are still not even finished and it is 6:35pm. They didn’t even start on my dogs until 4:00 pm and tried blaming that it was due to my dog not wanting to be blowed dried. They have been groomed before and it has never taken this long ever! I called them to ask to check on the status and what does she tell me that they haven’t even started on my other dog and that I needed to wait another 2 hrs before I can pick up my dogs!

My furbaby needed grooming as he was very fluffy. I found House of Paws through Unilocal and saw the good reviews. I was able to get him an appointment the same day. The prices here are fantastic. They did an awesome job on him and he was so happy. I’ll definitely bring him back!

We have been going to HOP for years and have seen many changes in management and ownership. We take our dog in approx 3 – 4 times a year for a shave and the works and prefer to support local business when possible. The current ownership is clearly the best so far. I drop our dog off in the morning and pick up on the way home-​she is always happy to go and I am comfortable leaving her as I know she gets plenty of attention, kisses and hugs. The girls work hard and truly love animals.

I’ll do the good before the bad. First-​time clients get 20% off. Which is great I normally spend over $ 100 to get both dogs groomed. I spent less than $ 70 it’s a good day for my pocket. I seen nothing but good reviews for them so I thought I would try it. But not the case…1^st and last time.
* I was given an 3 – 4 window of when they would be done. Fyi*
Now for the real stuff. I made an appointment last week and it was cancelled due to an emergency. I understand. However if that circumstance affects the way you do your job maybe you need time to heal. In this case it did.
The groomers pet passed away Sunday (it’s Monday) and said that she had her best friend over and up all night due to it. They were working on both my dogs. I called a few times and they could never give me an answer until I got snippy. I called 5 hours into the grooming and was told it would be another hour. 6 hours for two dogs it should never take that long! It’s always took 2 – 3 hours tops in the past. Anyways the groomer tells me what happened to the pet and wants me to feel sorry and understand. I understand however be a professional. I only tolerate so much. You have a place of business to run and personal things are to be left at home. Not my problem. I asked so it means they’ll be there 6 hours? The little girl is lucky I have Jesus! Her response sent fire out of my ears! She said «yup I guess so.» I then told them I would be there in 30 mins to get them done or not. As I was on the way they called to tell me they’re done. Really. I would have become a regular customer with the prices they have! Oh well!
5 ½ hours in a cage with no water. They came home and drank the whole bowl! Not to mention laying on the tile due to it being so hot!
We will not be back! I’ll spend the extra money if it means it’s done in a timely manner!
Now that I have had time to look them over their ears aren’t clean! Really! Done!

Briana and the crew are very professional and go above and beyond for all of their clients. I absolutely would recommend them to anyone with a furry baby because they treat them like their own. The best home away from home for the doggies, hands down!!!

House of Paws is a little out of my way, but SO COMPLETELY WORTH IT!
My dog, Mila, is scared of being handled, and Brittney always does a great job with her. Mila typically comes out home shaking and scared, but she had her happy face on today. Brittney noticed some complications back towards the rear end, notified me immediately, and recommended a great and affordable vet. It’s hard hearing bad news, but everyone at House of Paws was comforting and helpful. Future treatment involves getting Mila’s anal glands expressed routinely, and I will most definitely take her back to my favorite groomer. I highly recommend their services!

HIGHLY RECOMMENDED!
Best grooming in DFW for my Shihtzu.
I take my baby to doggie daycare everyday and he loves it! They take great of him and have never had one bad experience here and I’ve been going here for a year+. It’s my dogs happy place and I’m so thankful for the sweet, caring staff. There’s no place I’d rather take my fur baby.

Amazing!!! I seriously can’t thank Briana & everyone at House of Paws enough for such a great grooming experience! We had a bad experience at PetSmart & I’ve been afraid of taking my lil rescue pug to another groomer b/​c he was so scared & anxious at PetSmart! Not only did they get me in the same day, but he loved the staff & I had no problem leaving him! They were done in about an hour & he was so happy & calm when I picked him up! He smelled amazing, his nails were trimmed & they dressed him in a cute ninja turtle scarf! He was so handsome! I will absolutely come back & recommend House of Paws to everyone!

Our babies just spent the weekend. They are high maintenance and a ball of energy. But they had a great time, were treated well and we will be going back!!! Thanks for taking great care if our babies! Yall are awesome!

I have been going to House of Paws for about a year now after moving from Saginaw, Texas. Our family absolutely loves this place, we bring our beagle quite often for a bath and grooming. Every time I walk in, they always greet us by name and know exactly what we want before we even ask. This tells me that they definately cater to their customers and their needs. The employees are very social and energetic, you can really tell they love what they do. Their grooming is amazing, you tell them what you want and you get exactly that and more.
I definately recommend this shop to anyone in the DFW area, you will and cannot go wrong.

I have been going here about 1 ½ years and have never been happier at another groomer! I have a standard poodle, and she comes out looking and smelling beautiful as can be whether she’s just going in for a bathing or for a full groom. She comes out happy and in good spirits, which lets me know that she has a good experience while she’s in there. The girl who always grooms her, Brittany, is always really flexible if I call at the last minute and need to come in, and they even know my dog’s name. Seriously, I can’t say anything negative about this place. They have reasonable prices and discounts on Sundays and Wednesdays. I even convinced my mom to drive to Euless from Weatherford to bring her mini-​poodle to see Brittany tomorrow!
Update after another 1.5 years: Still going here and still absolutely love it. My mom now also brings her dog here anytime she needs grooming. They’re the best! :)