Apple Moving

Terrible movers. Didn’t even close some of our boxes to go into storage, much less seal them. When we took our stuff out of storage, things were damaged, broken, and mildewed because they weren’t packaged correctly. And, of course, b/​c many of the boxes weren’t closed, our things inside were full of webs and bugs and dust. Would never recommend Apple Moving!!!

Terrible!!! Warning– Warning!!! Go anywhere else’ These guys will damage your furniture and over charge you!!!

I never thought at any point in my life I would write a review for a moving company. Unfortunately, due to circumstances, I find myself in front of my computer loaded with venom.
I had to move in a relatively quick manner (5 days notice). I called a few moving companies and none could work with my schedule. I then found Apple Moving. I filled out info on the website and was contacted by phone the following day. I was quoted a price and ready to go.
The movers showed up early (good start) I walked to meet them and noticed a rather foul odor. It took me a few minutes to realize that the odor was coming from one of the movers themselves. I am truly baffled how someone can smell that offensive before 8am… One of the guys walked into my place, looked around and commented that I had more boxes than they had listed (I had expected to pay a LITTLE more for the extra boxes). He put a piece of paper in front of me and said,” sign this and we can get started.” I signed and began watching my possessions go out the door.
I left in the middle of the move to obtain the key to my new place. I left my girlfriend in charge and raced off. While I was away I received a phone call from the gf saying that the movers are ready to go and they have 2 more stops to make after this. I understand that they have other moves, but the key is a rather important component in my move…
Once the door was unlocked things took an interesting turn. I understand that moving sucks (hence me getting movers) and this is Texas… it gets hot here. People that live here know that the summer can be uncomfortable at 9am. That being said… my furniture began to arrive with sweat stains and remember that odor that was prevalent at 7.30, well, it’s worse and now imbedded into my belongings (have ya seen the Seinfeld episode where Jerry takes his car to the wash and he gets the devilish odor that won’t go away… same moment here. Not enough Febreze in the world to get rid of it). One of the movers decided it would be a good idea to jump into the pool to cool off-​then walk into my house dripping, one decided to stick his head (sweaty, smelly head) into my freezer. My boxes, which had been separated into fragile and heavy piles came upstairs with the fragile boxes on the bottom of the dolly, crushed by the weight of the heavier boxes. They also begin to take breaks after every load and had no regard for my new complex (throwing their trash into the bushes, blocking a road so that no one could pass) I was wondering what happened to that busy schedule they had?
After the last load of boxes came up, I was presented with a bill. It was almost $ 100 more than my quoted price. I had 17 more boxes than I thought I would… that means each box was an additional $ 5 charge. But wait, there’s more; they had kept track of items they packed and wrote down items that they had put on the truck that were not on the list. This isn’t fair since they basically grabbed items and left some behind that were on the list. One of the guys actually attempted to posture himself and act tough when I commented on the discrepancies. I had no time to dispute the bill (had to clean the old place and go to work) so we paid to get them out the door.
At this point we have contacted the company, called the credit card company to dispute the charges (the cc company called the movers and conferenced us in… the manager was yelling at my girlfriend to the point that the woman at the cc company told him to lower his voice), and complained about the professionalism of the movers. I’m not holding out hope for a refund or even an apology… all I can say is that barring an exodus of all moving companies out the metroplex, do not use Apple Moving!