Rainbow Optics

A newcomer to Eugene, I was sorely disappointed when my appointment was changed/​cancelled after I confirmed it twice. Go to Costco – $ 79, not $ 189 (overpriced) here.

Rainbow optics came in the clutch when no one else could. I’m headed to a blazers game tonight and they got me what I needed in no time!

After hearing so much about how great Rainbow Optics was I was excited to go pick out some new frames. When I walked in, a girl simply pointed at a wall and said, «here are plastic frames, here are metal ones,» and left me to browse. I was really devastated. I wanted someone to show me frames and help me pick out the perfect pair. No one ever asked me how I was doing the whole time I was looking, and when I went to ask about lens prices, the two girls at the desk were too busy talking about boys to acknowledge my presence. I actually had to interrupt them to get my question answered.
The selection of frames was mediocre at best, and definitely stuck to safe styles for women. I will not be back if this is the standard of customer service.

Love this place! After going to the only two places to get toddler eyewear for my 2 year old in Corvallis and running into bad service and really high markups, this place saved the day! Not only do they carry the Miraflex glasses my daughter needed but they also have a lab onsite. They provided a discount for not having insurance and provided wonderful service from beginning to end. Not only that but they go out of their way to maje you comfortable by greeting you right away when you walk in and by providing light refreshments. It was really refreshing to see that these people care about getting your business. Even though my trip time to this place was a little under an hour, it was worth it.

This place is so great. They have 3 different locations and been open since 1977.
I went in there to fix my glasses because the hinge had broke. No other place could fix the glasses, but Rainbow Optics was glad to help. I sat down and was told to wait 30 minutes. I had no problem waiting because I knew that the break took time to fix. I waited about 15 mins, and then a man with a thick mustache emerged with my fixed glasses! I was ecstatic considering that these were expensive glasses, and the other places I went couldn’t fix them.
The man shows me what he did to fix them, and then says he put on a new part because he didnt have the original part due to the fact that I didn’t buy the glasses from here. He then said, «Since we didn’t have the part, I am not gonna charge ya, have a great day!»
This is the kind of service you want to go home and tell your friends about. So that’s exactly what I am doing. Use Rainbow Optics for any eye care, glass repair, or new glasses you want to buy. You will get exceptional service.

The owner discovered that I was unhappy with my first 3 visits and called me. It was very unexpected and also very nice to get this type of phone call. She offered to make things right and they did. I now have a pair of glasses that I’m completely happy with.

Rainbow optics really is a great place for all your optical needs. They have a great selection and the staff is always friendly and professional. The opticians have been very patient with me while I hem and haw over a billion different frames. They will even let you take frames home to test how you like them! Great job going above and beyond.

I could go on and on about:
How wonderful, nice & helpful the staff is.
Dr. Goo and how completely sweet he is.
Their glasses selection and how every year they have a designer truck show full of discounts, food and juice…
Oh yes. I could go on and on about how absolutely wonderful Rainbow Optics is… but instead I am just going to recommend that you go for yourself and experience the difference of truly amazing service!