Eugene Airport

Probably my favorite airport to check into. The smaller the airport the quicker the service I’ve noticed.
My flight was at 3pm and I had to check in luggage. From getting going through TSA to sitting down it took roughly 5 or so minutes. I can arrive 30mins –1 hour before my flight and have plenty of time to relax. Will always pay a little extra to fly out of Eugene.
I wish they offered some type of restaurant when you checked in. Overall the speed and friendly staff make it a great flight.

This airport is convenient because it is small, but to get anywhere you usually have to fly to Portland first and then go from there which is a bit inconvenient. The airport feels like a sauna in the B gate area and I’m not a fan. The B gate area did get new carpet and a little bit of touch up done such as tables added and new paint, but it is random since people aren’t eating meals to have meal tables placed. The lady at the Alaska booth named Angie was very nice and helpful and got our bags checked in very fast. The reason for the four star is the temperature. Making it a more reasonable and do able temperature for people to sit and wait in would be more ideal than the 80 degree temperature it currently is.

The people that service planes move at Eugene speed. Slow. There was a technical problem with the plane, a broken arm rest, and it took them about an hour to fix it. It made an hour flight to Oakland a two and a half hour flight. If there is a problem with the plane make sure to call the people that are picking you up and wait an hour or two. Thank you Eugene airport. Kidding.

Staff are good, when they are there. Just don’t lose your luggage. You will never find an employee to help you. This airport is busy enough not to be a ghost town. My luggage got lost and at 9:45 on a Saturday night, with multiple flights coming in, there was no one at information, no one at any of the ticket booths, and no one even answering the phones when I called (from inside the airport). The shuttle people told me to go behind the ticket counter and knock on the door of the airline! What kind of service is that?! Come on Eugene

Great little airport! As someone who flies a lot I’m always darting around looking for TSA pre-​check lines. I could be wrong but I don’t think they have a separate line here? Either that or I missed it — but it didn’t matter because there was actually no line at all! I walked through security in under a minute.
Offerings at the airport are slim so I suggest eating or shopping before getting there. It’s a little remote and the terminal is actually just one whole building so it’s easy to navigate and walk through. But being that it’s that small, you could wind up disappointed if you arrived hungry and looking for food. I did spy a few vending machines though!
Staff was extremely pleasant. Probably the best TSA encounter I’ve ever had! Flights leave on time too.

I fly on business occasionally, and for pleasure not as much as I’d like. Mahlon Sweet Field, as it is officially known, is pretty tiny as commercial airports go, which is both its strength and weakness.
On the plus side, even at its busiest the security line is never too bad. The TSA agents are more chill than average (terrorists are not going to target this place). The walk to any gate is short. Parking and rental cars are easy. They are remodeling to make the many small planes moving in and out easier to take. The planes are small enough that you need to let them put larger carry-​ons in the hold, and reclaim them on the jetway when you land, which is actually a plus in my book because people don’t rush to get on board before the overhead bins fill up, or block the aisles as they struggle to get their bags in and out of the bins.
The down side is not many options for destinations. You have to connect unless you’re going to San Francisco, Seattle, Denver or a handful of others, and there is no service to Canada or Mexico. The interior is dated, and the layout with the only sit-​down restaurant outside the secure area is left over from pre-​9/​11. Leaving early or arriving late can be a drag, since counters don’t open until 5 at the earliest and close around 11. Alaska Airlines runs a very bare bones operation here, with not enough people to handle morning rush, but they are often the only option if you are going to Portland or Seattle. The location is pretty convenient to Eugene, 15 minute drive from downtown, but fog is a problem in the winter since this used to be a wetland. You must entertain yourself at the gates, because there is no real restaurant or even a TV anywhere. Fares can be pretty high compared to Portland.
I fly out of here on business exclusively for the convenience. For pleasure trips I sometimes go from Portland for the lower prices and better choice of destinations.

This is an airport that I find easy to get through. However, most of the airline workers at check-​in are completely rude, clearly lacking in basic customer service and social skills. Here’s the thing, these clueless workers should be careful about the way they interact with customers. Eugene ain’t no big city and you never, never know when you may find yourself looking for a better job, and inevitably interviewing and interfacing with that same customer that you were so rude to. Be careful and mindful of that, rude workers.

This place is a joke. When my boyfriend and I were flying back home to Seattle from here, we needed to check with Alaska Airlines to get our boarding passes. There was no representative there, so we tried to check-​in ourselves at the e-​counter, which stated that they were unable to print our passes because we were too late for our flight. We there there 40 minutes before we were supposed to fly out. When we tried to ask a United Airlines representative about this, since they were the only representative at the counter, they were quick to brush us off and said they couldn’t do anything about it and needed to talk to Alaska Airlines. We were desperate to make our flight, so we knocked on the Alaska Airlines door and no one would answer it. So, we tried to talk to the TSA attendant, who checks the boarding passes, and he was so checked out. He basically said that he couldn’t do anything and that we could only talk to Alaska about this. When we asked if he could page or call them because we were trying to make our flight, he said he couldn’t and then turned around so he wouldn’t talk to us anymore. We later found out that our flight was the last one of the night at the airport, so everyone was trying to get home. Absolutely horrible. We ended up missing our flight home because no one was at the counter.

Eugene airport is probably one of the easiest airports to get in and out of quickly. I have flown in and out of Eugene on random occasions for the past 35 years, mostly with ease. However, Even I can easily get confused as this airport always seems to have some type of construction project going on.

Small town airport. Pretty easy in and out. Parking lot directly in front of main terminal. Open air walk to the plane is only downside with all the rain here.

This has to be the emptiest airport I have ever been in. I walked up and there was no one in line for the tsa check. I was literally through the line in 5 mins. Unfortunately, there also isn’t very much to do inside so arriving early may lead to boredom. The airport is nice and quiet though so that’s a bonus if you need some quiet before or during travel. They have two restaurants, two gift shops, and some car rentals. I’m only a little bitter because I was honest about the liquids I had with me and they made me throw my ketchup away. Had I not said anything, the ketchup would not be in the trash right now. I only know this because my boyfriend traveled out of here the day before with my face wash which was larger than my ketchup bottle. I know it’s silly because it’s ketchup but I can’t get that ketchup down in California so I really wanted it. If you’re going to make people throw stuff away because it doesn’t fit guidelines, be equal and fair with it. I would rather have the ketchup than the face wash –_​– Anyways, they are probably expanding the airport because they are currently undergoing construction. This airport is kinda cool because you have to walk out onto the tarmac to board the plane.

Flew in here for the first time this week. While definitely a bit dated (at least compared to SFO Terminal 2 or similar terminals), flying in and out of Eugene Airport was fast, efficient and easy. I flew in the early afternoon when it was relatively quiet, so security was no problem, but I could imagine the morning and evening rushes could get a bit busy as the security area was relatively small.
The top highlight was definitely the Marionberry Gummy Grizzlies at the gift shop — by far the most flavorful gummy bears I’ve ever had!

I like this airport it’s really small and comfortable and cozy. I like it because you won’t get lost or get confused or stressed out. Did down thing to this airport is so small there’s no restaurants or coffee shops tour you have options. There’s like one small restaurant/​coffee shop in this place. But it isn’t anything great looks like a low-​quality business. But overall by me just chilling in this airport trying to catch a flight I like it because of the comfortability that’s in it. It’s actually very clean airport smells good doesn’t have a nasty smell or anything to it. Is seems like there’s a lot of older people that use this airport. The flights out of this place are really cheap. I got a ticket from here to Phoenix for $ 80 can’t really beat that.

Allegiant, their customer service when you call, worst ever… but flying with them, especially through this airport is so nice. The small airport way of travel is so easy, fast, and peaceful. The airport is great, set up well, kept very clean, etc.

Eugene Airport is great because it’s quick. I have never waited in long, awful lines for security or check in. Everyone is generally pretty pleasant as well. Much nicer when there aren’t massive amounts of people shoving you around. It’s definitely more of a human experience traveling here. The one thing it does lack though, is amenities at the gate. There’s a large restaurant downstairs, but if your gate is upstairs and you’ve already been through security, you really don’t want to go through that all over again for a bite. There’s a café which will do the job, but it really lacks. Grab food first, then head upstairs. Problem solved.

I live in Eugene, and have flown in and out of the Eugene Airport a few times. The small airport environment has a welcoming effect. The staff is generally nice, and security is much faster than PDX. it would be nice if the airport had some more shops and eateries (Hudson News, maybe a McDonalds). The restaurant there (Wings) has very good food, but its expensive! I also wish that the airlines could use bigger jets, those express jets are not fun!

Great airport and easy to use! If that’s all you get from this review, that is it. They just moved the TSA Baggage Area to the back and out of the way which really opened up the front. Speaking of the TSA (FYI, they DO NOT work for the Airport), they have been real friendly the last couple of times flying out, so no complaints there. The neat thing about the Airport is how close you can park to the terminal and get in or out of the parking area and through the toll area. After long flights of crowded and «Sterile» looking airports, Eugene is a welcome sight. Check out their website and, yes, they DO listen to feedback.

Easy to get in and out of quickly. Security is a breeze. Car rental facilities are right inside the terminal. Free Wifi. My only complaint is the lack of food options as well as all the University of Oregon décor.
Go Beavs!

What Eugene’s airport lacks in size, it makes up for all of the usual things airports should be graded on — convenience, amenities, flight punctuality, service, and facilities. No one should go into this airport expecting more than what is necessary to keep this place running.
Let’s start with the obvious — parking is almost always awesome. The rates aren’t back breaking (as they shouldn’t be!), there is free short term parking, and there are plenty of spaces. The airport is small enough to where there are just enough shuttles and rental car companies available to get one to and from the airport.
On the inside, the place is clean like it’s northern PDX brother. This includes the bathrooms, baggage claim, etc. The general ambiance is quiet, which makes a difference for those of us who are used to busy and chaotic airport scenes. EUG is a nice change of pace.
There are two eateries in the airport now and while that might be laughable, consider that the flights that come in here from PDX or SFO are limited at best. The people coming through probably want nothing more than get in and get out.
Finally, flying out of Eugene is a breeze. Most flights are charter flights, small planes that connect with larger airports. EUG is constantly going to SFO or SEA and getting to and from the plane is a cinch because security is lax, there are no major terminals, serious delays, or issues that tend to affect other airports.

This is a rather small airport. Easy to get around, security is a bit quicker than some airports, but like everywhere else, there is always a couple TSA «officers» that really think they are uniformed officers of the law… attitudes need some adjustment.
The rental cars are on the property, which is very convenient. There is a nice restaurant and bar, plus a convenient gift store… all before you go through security. After security, for the «B» gates on the lower level… there is nothing for you there. If you are going to the «A» gates… upstairs and down the hallway, you will find a nice refreshment stand, plus a pretty nice gift store.
All in all… Eugene is a very good airport.