Chikara Salon & Spa

I believe Chikara when they say they work as a team! I had my first appt today with Jassmin for a partial color and olaplex treatment, it was fabulous.
I shopped 3 salons in town and asked the same questions; if i could see the salon, how many stylists work there, what products they use, and how available booking was.
Chikara was the only salon to show me around, Shawn the front desk girl did a great job of answering all my questions and making me feel welcome and important. Jassmin asked concise questions to figure out how i like my hair. She even offered if i wasnt satisfied with how she would do my hair that the other stylists at Chikara were all talented. I told her i liked what she said, I’d give her a chance.
And she performed too. Ive attached a photo from my appt today, and satisfied and delighted :-)

I’ve utilized services at Chikara since 2010 and have spent hundreds of dollars. Generally, I have loved the results and return faithfully for waxes, haircuts, color and products. I’ve spent the last year working on lightening my hair in a healthy way, taking time to do all over highlights every 4 – 6 months.
As a new school term has started, I knew I wouldn’t be able to maintain my new growth and didn’t want to do another set of highlights because I liked the lightness that I had achieved. I asked for a *light* demi-​permanent color to be applied all over that I could maintain during the term before resuming highlights and to ensure the dimension and lightness would still be evident. What I got was extremely dark red. At the time, the stylist admitted it was dark and hoped that I would be ok with it. I was too shocked to say anything, so I paid and left. I gave it the evening to see if I could deal with the color, but couldn’t shake the fact that I was completely broken hearted and my hair color was ruined.
I called the following day to express that I hated my hair and ask what could be done. I was scheduled to come in that afternoon for a consult. I was provided with a clarifying shampoo to try to remove some of the color. It helped only a little. I was told that I could reschedule within the week for an all over set of highlights with a different stylist. The current visit and the highlights, I was told, would be free.
I arrived at the salon for my correction today. As soon as I sat in the chair I was told that I would actually have to pay for the service because I had asked for an all over color. I was shocked and expressed that this wasn’t what I had asked for, not to mention I was already told it would be free and made the arrangements in my schedule to come to the appointment. The stylist reconfirmed with her manager that I would be charged for the service. I said thank you and left.
To say that I’m disappointed with Chikara and my experience is an understatement. For one, they didn’t even have the decency to call me ahead of time to tell me that they were going back on their word. Finding a salon and stylist that you like can be a challenge. Relationships are developed over time and a financial investment is made in the process. I am sad that this relationship has come to an abrupt, ugly end and I am completely deflated to see such an expensive investment be washed down the drain.
I will not return to Chikara. I will advise the handful of clients (whom I have originally referred) to leave as well. It’s a shame to learn that I am ‘just another customer’ and that Chikara will not honor their promise, nor stand by to correct their mistakes. I had hoped for much more from them.

I made a last minute appointment. They were able to get me right in on Valentines Day. I had an eyebrow wax and cut and style. Both ladies were fantastic! I brought a picture of what I thought I wanted. Melissa suggested something that would work better for my hair and styling effort. Super afforadble, great environment. I will be a repeat customer and recommend. Thank You!

I had a wonderful experience with Mackenzie as my hair stylist! I walked in with two options and asked for some advice coming in with hair that had at least 4 different outgrown colors. Mackenzie was able to let me know how each hair color/​style would turn out, I went with one of her opinions. I walked in unhappy with my hair conditions and now I love my hair, I have had two terrible hair cuts here in Eugene. I have long damaged hair, I finally found a stylist that listens when I ask for them to only cut 2 inches off! This girl rocks, I am definitely going to continue seeing her!

I had the absolute best massage in my life by Cosmin and will never go to another masseur again. The gentleman at the front desk was also very kind, inviting and was happy to get me a peppermint tea while I waited. I will be back.

Went in for a haircut and got Deja as my stylist. She was very nice, listened to what I wanted and gave me a very good haircut. It seemed awkward that the stylists had to walk around the sinks to get to the products on a shelf that was at the feet of the clients leaning back into the sinks. I wonder if that was to make sure the client saw what products were being used. My stylist did try to sell me all the pricey products and add ins (special $ 25 conditioning treatment) but I am sure that they have to offer them to help increase POS. The prices are reasonable, my haircut was $ 40 and the salon itself was quite spacious in that warehouse type décor. Overall I am pleased with my experience and plan on making this my new hair salon in Eugene.

I have used Chikara Salon in the past for eyebrow waxing and facials. I have had some really good experiences in that regard. Recently my hairdresser moved away and I needed to find someone else, so decided to try Chikara. High price, high quality? No. I have grey hair that is hard to cover. They use Wella haircolor, which in my opinion, doesn’t cover the gray as well as other products out there. The girl was nice that cut my hair and did a good job of color matching, however, I noticed that she applied the dye thinly and didn’t pull it through to the ends. I had the normal 35 minute processing time which is usually all my hair requires. However, within a week of my over the top expensive color job, the grey was starting to show through! And I only shampoo about every 3 days. I most likely will not be going back for a hair cut and dye, but will continue to go there for eyebrow waxings as I have no complaints there.

Let me start by saying that the woman who cut my hair was really nice and that is the only reason I’m giving this 2 stars instead of one. I believe that she really did try to do her best it just was not good at all and I feel bad saying that because like it said she was so nice. I went in for a male haircut because my current hair stylist had a medical emergency and had to cancel. I told her exactly what it wanted, I knew right off the bat how I wanted it, the only thing she got right was using a size 2 clippers. My side burns were lefts unshaped, unstraight, and with hairs the same size as when we began cutting. I told her I don’t want my hair on top or my bangs cut too much, I just want them trimmed, she cut off over an inch off of my bangs and made the top super short. In addition my bangs were crooked and butchered, it was absolutely horrible, I went home and did a better job than what she did fixing what I could. I can only do so much though because I’m not a hair stylist and I really don’t know a lot about hair. Save yourself the money and just cut your own hair because you can probably do a better job. Another really disappointing thing is that I even mentioned something to her about the sideburns and all she said was «no they’re fine» I’m so disappointed.

The girl who did my nails was really annoying. She talked and talked and talked about nonsense. $ 30 for manicure seems outrageous when it was nothing special. The nail polish we chose was supposed to last around a week but chipped the next day which is pretty obnoxious since it was for my friends wedding. We wanted to go some place nice and honestly this place was just expensive. They offered us drinks which was pleasant, the guy at the front who welcomed us was very friendly. Tipping was kind of weird, I’m used to being able to put cash tips in envelopes, not just handing it to the person checking us out. Also it seemed a bit rushed when we were waiting for our nails to dry… kind of uncomfortable.
The reason it’s one star instead of two is because they apparently do wonderful waxing (don’t wanna know how much THAT costs) but my friend highly recommends it.
Oh! Last thing that kinda ticked me off. We were in a group, they knew this and yet one of the girls in our group was at this tacky table that was more like a TV tray then a place setting to get your nails done. It would have been nice if we were able to get our nails all done next to each other so we could talk but I understand the place isn’t set up for that.
I main issues with this place is my obnoxious nail girl (can’t remember her name, I think of the girls was named Dasha though), the fact they promised our nails wouldn’t chip for a week and they chipped the next day and that they are overpriced.
The end.

I recently came back to see Renee to get another wax and gave their hair stylists a shot. The wax was even better than last time! It was quicker too, took maybe 10 – 15 minutes and I hardly felt a thing. I’m seriously starting to enjoy going to my wax appointments instead of fear them. I can’t remember the hairstylists name but she was so sweet! She was very patient with me and looked at all the pictures I had so she could get an idea of exactly what I wanted. After being jaded from previous hairstylists elsewhere, I was initially nervous, but the finishing product was exactly what I wanted! And she even curled my hair for free! I can’t wait to go back to Chikara again, and I’ll definitely be bringing some friends :)

I’ve had excellent color and cuts at Chikara. I am super picky about my hair but I’ve never been disappointed at this salon. The atmosphere is great and I like their product selection. I recommend.

I finally used the gift card I had from my birthday on a Brazilian bikini wax, my waxer was very professional and QUICK! Very minimal pain involved!!! I have since returned 4 times to keep up a routine. I have seen 2 different girls and both of them are AWESOME!!! I recommend Rene or Catherine
I’ve been in several different times for a dimensional colour application/​and cut, manicure, pedicure, and facial (thanks to my husband for the gift card help) each service wasAMAZING! These gals really take pride in their work and really know how to pamper you! With a nice glass of wine, warm neck wrap, or yummy herbal tea! Those nice touches really made every one of my services great!
I must admit that my favorite service was indeed the facial! It was the ULTIMATE in luxurious pampering! My skin looked and felt great after the facial… even my coworkers noticed my polished features.
The facial, a bit on the pricy side, but WORTH IT! I just can’t decide what service I will keep in my regular routine (besides waxing) or maybe I’ll rotate through them all throughout the year.

I decided to go to this salon because of all the positive feedback that I saw on this website. I’m originally from Seattle and wanted to find a good place to get my brows waxed. I have seen this place a few times while shopping at the Oakway Center and figured it looked nice and although it isn’t a Gene Juarez Salon, I decided to give it a go anyway.
I got there just on time for my appointment, but my aesthetician wasn’t ready for me. I’m used to having to wait for a while to be called back, sitting down, reading a magazine while I wait, but there was something missing in this salon. There is no waiting area. I had to awkwardly pretend I was looking at all of their products for sale while I waited for 10 minutes until I was called back.
The waxing experience was okay, not the best. At the end, I got the mirror like normal and thought it looked fine. Nothing special. I guess the lighting in that room is different than normal lighting because when I got back home, I had to pluck out all the hairs that were missed (which was quite a lot). The reason why I get my eyebrows waxed is so I don’t have to pluck them… wasn’t too happy about that.
Then, when I was getting ready to check-​out, that was just another waiting process. The customer in front of me was trying to decide when to schedule her next appointment and was taking quite a long time doing it. The thing that bothered me most is that there were 2 other employees that were standing around the counter just watching. One was on the computer for a while and went back when her customer came through the doors, but I probably had to wait another 5 – 7 minutes or so before I could check out and finally leave. Although the receptionist did apologize, I still don’t understand why the other lady who was just standing there could not help me when I had been waiting a while.
Needless to say, I will be looking elsewhere for my brow waxing needs.

I loved my deep tissue massage and face peel. I would go again

I knew, after reading reviews on Unilocal,that coming here was a bit of a gamble. But I hoped that the salon would have responded to past negative reviews by improving its quality. Unfortunately, not so. I came for a bikini wax, and was definitely disappointed. Lines aren’t straight at all, there are missed patches, and she went over the same sections 4+ times, to the point that I’m bruised and abraded — I’ve only experienced that once before and see it as a sign of an inexperienced tech.
I’ve been getting waxes for 12 years and consider myself a pretty easy and unfussy client, but I do expect people to take pride in their work, particularly when I’m paying prices comparable with the best wax salons in Portland. Unfortunately, I still haven’t found a good place here in Eugene and won’t be returning to Chikara. I’m just crossing my fingers that Urban Waxx or Wax On open franchises here in Eugene — we desperately need some trustworthy, consistent, quality wax salons that take pride in their work.

I love Chikara, I wouldn’t go anywhere else in Eugene. I’ve been going for almost 3 years. I get my hair cut there, and highlighted (I recommend Loubai, she’s great). I also get waxed there and I don’t know who Liz C. waxed with, but from my experience they’re all qualified. I also get my nails done there sometimes but their prices are too high when it comes to nails. Everyone at Chikara is friendly and their service is great. Highly recommended.

I only came here to get my eyebrows waxed, so I can’t speak on Chikara’s other services. However, I had a great experience! The salon is very clean and well put together and the staff are super friendly and kind. Kendra was my aesthetician. She was very detailed and careful and I never felt like she was rushing to «get things done.» I’m very particular about trying new places to get my eyebrows waxed, so I’m glad that this was a positive experience. They seem to have a lot of availability as I made my appointment only 20 minutes before. I will definitely go back in the future! The only negative aspect of Chikara is that they are a little pricey — eyebrow waxing is $ 20, not including tip.

Waxers, beware! I had a bikini wax here and experienced purple bruising and bleeding. It was HORRIBLE! And the price was exorbitant.
I have seen there are some good reviews for waxers at Chikara here on Unilocal,so I would say if you choose Chikara, use an esthetician who is recommended highly.
If you have had waxes before, you will know if the pain seems unusually bad – and if it is, SPEAK UP And GET OUT! I wish I did!

I only came to Chikara to get my eyebrows waxed — no massage, no facial, no haircut, no pedicure. So my review is some what limited.
I had tried multiple places around Eugene to get my eyebrows done, until I found Chikara & I stayed loyal to them. Cassidy was the best pick. She was so sweet, so attentive and always remembered her clients. She shaped my eyebrows perfectly. The cost wasn’t too high; when I went there eyebrows were about $ 18 without tip.
They could always fit me in, even if I called in when they first opened. I never had a problem making an appointment for the same day.
I can’t recommend them based on any other service other than eyebrow waxing, but they are the best in town.

Terrible. I signed up to get a pedicure, which sounded nice from the flyer, and I am seated literally 2 inches away from a middle school aged girl who quite frankly was gross, she hadn’t shaved her legs and smelled bad. The lady didn’t talk the entire time, felt like she was rushing. My toenail polish looked like hell and I won’t be going back anytime soon. For a place that seems upscale, it really wasn’t. The place at the mall seems nicer.