Chi Spa

Just had a couples reflexology massage today. It was great. Very relaxing and at ease, great masseuses and environment. Couldn’t be more pleased.

I’ve been going here for over a year and they always do an amazing job. I’ve gone to other places but never like the service as much as Chi. They’re prices and quality are unbeatable, highly recommend!

Was in from out of town and wanted a massage. Signed up online through Unilocal link, and I wasn’t disappointed. The menu is a bit confusing, as I got a different type of massage than what I thought I was going to get – but I am not a massage expert, so that was probably my fault.
Did a 90-​minute traditional Chinese reflexology session, and the therapist worked on my neck, feet and back mostly – as requested. I wasn’t in a private room, just in a lounge chair in a space with a few other chairs although none were occupied. I never had to take off my clothes or anything, but the massage was very effective and relaxing. I had a bad kink in my neck from an odd night’s sleep, and the therapist put me to sleep with her soothing skills and successful reflexology.
The 90 minutes went by very quickly, and I felt great afterwards and still now a few days later. Highly recommend if you’re in Eugene. I’m not there often, but I will come back to this place if I ever am in town again.
Front reception attendant was very kind and nice, too. Prices a bit high, but that’s what you get in a town like Eugene.

I just received the most amazing acupuncture treatment from Jian. She was so attentive, gentle and thorough. She worked diligently on my problem areas and I must say thus is the most relief I have ever felt post acupuncture. I have recieced treatments from several other practioners and I feel like I have finally found the right one for my needs. Thank you so much Jian! I am so happy to have found you!

Chi spa was a rejuvenating experience. My boyfriend and I enjoyed their iron foot bath, followed with a one hour couples massage. We will return, and I’ll be requesting Andrew! He was my masseuse today and I was impressed with his professionalism. The quality of the massage was unbelievable, and he was talented in his craft. He spoke softly with direction of when to turn and made sure to keep me appropriately covered all while delivering an excellent massage.
The first impression starts with the front desk, and and she was a sweet heart! She offered the groupon price over the phone and was pleasant while we arrived and departed with tea and mints. The place is clean and the ambiance is relaxing and pretty.
I will look no further for a great massage place in Eugene, I’m sold!

Best massages in town. It may not have an extravagant interior, but the quality of the service is superb.

Worst massage of my life. $ 85 for a one hour massage in a broom closet size room. I’ve had better results from a massage chair at a nail salon. Then to make matters worse, the receptionist charged my debit card 7 times! What a nightmare getting it all straightened out. Way overpriced and unprofessional.

Great experience all the way around.
Front reception was smiley and happy. We didn’t have to wait at all. Never felt rushed.
Out group on was for a couples massage and ionic foot bath. Im still not sure about the foot bath but it was entertaining.
The massage was great. They focus on problem areas if you mention them. They don’t jabber with you. Everyone whispers. The lights are dim. The music is soothing. The room is warm.
Felt amazing. Very relaxing. Tony and Sarah are great.

Tony and Andrew are the most professional massage therapists, and I really like the new owner. She does acupuncture, and helped me a lot with my digestive problems.

They were amazing! They were able to Book my boyfriend and I for the same time in a couples room the next day. Great pressure. My boyfriend said «hands of steel.» Very nice receptionist, owner, and therapists!

Do not waste your time here. I have tried to schedule a couples massage for three months and they keep canceling (did not book enough time once, therapist failed to show up one time, forgot to put me on the calendar once, lost my appointment and on and on). The manager has failed to ever return a call. After all this frustration and unprofessional behavior, I would never enjoy the massage.

Chi Spa offers quality care and has a very nice staff. I was highly pleased with my experience there. As far as body work goes… this place is great. It is affordable and has coupons often… which is very nice.
It you are looking for some relaxation and pain relief… I would check it out.

I was so disappointed in my experience. I purchased two groupons for the reflexology massage and the ionic foot bath for my boyfriend and I. When I called to make the appointment they confirmed that we could do them at the same time side by side. A couple of days before the massage they call to tell me they have a therapist out for an emergency and need to reschedule. Ok no big deal things happen. So I confirm again that we will be able to do both appointments at the same time with the new date. No problem. They call me again two days before to change the time of our appointments and ask if we can come earlier. Again I am flexible and we decide no problem we will make plans to meet with friends after. I again confirm we will be at the same time. We arrive early to our appointments the girl behind the desk checks us in and says «you know your one right after another right?» I tell her no that I confirmed three times we would be together. She tells me they don’t have enough staff to do that, blames the owner and then calls the owner in front of us tells the owner there is only one therapist available since the other person is in training. They decide to give me the new guy who smells like smoke, has no idea what he is doing and limps along following the guy who is experienced. At the end of a terrible massage with horrible atmosphere they inform us the ionic foot bath is broken and needs repair so they upgraded our foot bath. Information that would have been helpful to know ahead of time. Save your money walk across the street and get a spa pedicure at City Nails. Trust me!

I returned to Chi Spa for an extended foot reflexology with massage (1 hour) appt. Previously, I had visited in March… much too long between visits! The therapist (owner) was amazing! He was intuitively able to locate areas of discomfort and targeted these for relief… working longer than scheduled, because he said I needed it! Although this is an expensive indulgence for me (used a 50% voucher), he shared that I needed more consistent massage, which would be more affordable with the current holiday discount being offered for 40% off. Hope to be back soon: D Thanks Michael!

Went to Chi Spa yesterday to use a Groupon I’d previously purchased and after reading reviews, I expected it to be a total waste of money.
Fortunately, the massage was enjoyable. So much so that when I was offered to schedule another one at the same price, I decided to do so.
Things to note: the massage isn’t a relaxing massage. My therapist worked my muscles hard and I even have light, painful to the touch bruises on my shoulders the next day. Although I enjoy massages like these, they aren’t for everyone. The therapist did a great job, it was a little strange that she never introduced herself but she was good at her job so I don’t mind. The room was cold and honestly looked like a closet. Not pretty. The sauna didn’t do much for me.
Bottom line is that I’ll go back for my massage I was offered at a discounted rate, but I would never be able to justify paying $ 85 for it. The massage was pretty good, but the ambiance and feel of the place doesn’t warrant that much money. I’ll stick with Gervais if I want an expensive massage experience.

I went to Chi Spa for a «Chinese Massage» because I purchased a Groupon deal for it. I like trying new places, and was excited for the new experience. Went I walked in, I was greeted nicely and offered water, filled out paperwork and didn’t wait long for my massage therapist. The lobby gave me the impression that it was a chain, not locally owned. I asked later, and it turns out they are not a chain, of which I was surprised to hear… because I felt like a product, not a client, and I felt like I was given a «cookie cutter» service… didn’t feel like much of a very warm, relaxing, or accommodating environment. I felt like I was just being checked off their list of things to do. My massage therapist did not introduce himself, or make eye contact. He guided me back to the massage room and explained how to use this weird, portable sauna thingy and said I’d be in there for 20 minutes and that he’d bring me water. I did as I was told, and he did bring me a teeny, tiny dixie cup of water. Considering the heat outside, and the 20 minutes in a hot sauna, I would have expected more water. Plus, it felt unsafe to be zipped up in this bizarre space like machine sauna, nude, sweating like crazy, secluded in some corner of the spa with no call button or help button if something were to go wrong or if I felt I was going to pass out. I am young and healthy, but it could be dangerous for someone who isn’t. Then after that weird experience, I laid onto a massage table and the massage therapist began massaging my upper back and shoulders… FOREVER. It started out feeling ok, but he had strong hands, and had some good movements, but my muscles were overstimulated or something because it got to the point where they were tightening back up and I got a headache half way through the massage. As far of the rest of the massage, it was mediocre, some things felt good, but he kept massaging parts that just weren’t relaxing, like my inner wrist and inner thigh… it just was bizarre, so I wasn’t relaxed… there wasn’t music until half way through the massage, and as far as I can tell, I have no clue what made this massage «Chinese». He didn’t consult me on my preference of pressure, or areas I wanted him to focus on. He gave good advice on carpal tunnel exercises I could do. I think he could be good as his job, but he is young and perhaps inexperienced and needs to work on communication, professionalism, greeting, meeting his client’s needs, technique, etc. He also did not do any type of good bye/​thank you/​come again sometime. Bottom line, I won’t be going back, when I was asked if I’d like to schedule another massage, I just said thank you and walked out. I didn’t even know my LMT’s name until it came time to provide a tip. I will from now on ALWAYS go to Gervais. There is no place better for spa or hair services. There I feel welcomed, relaxed, rejuvenated, special, well cared for, greeted with kindness and professionalism. My only motivation for writing this review is so that maybe the owners or managers or employees of Chi Spa will take this constructive criticism and make their spa better.

Lobby:
There have been some improvements since our last massage. Firstly, the lobby’s square boxes now have cushions on them. This not only makes it more attractive, but makes those boxes more comfortable.
Massage:
Both our massages were good. I really enjoy the rose petal foot soak. The massage therapist I had was excellent. She used the right amount of pressure, and checked in with me often enough that I felt well attended to. I particularly enjoyed the work she did on my ears, feet and neck.
Jae had to communicate a bit more with her massage therapist. She needed less pressure on certain location.
My only complaint about the massage has nothing to do with the quality of the work done. These massages real great, but appear choreographed: they work on your entire body, but don’t focus on problem areas. Now, I didn’t specifically say «please do extra work here». I just let her know that I had issues with my feet and that they’d been bugging me. She did work on my feet, but I would have liked more. The other weird thing is how they drape. They have recliner like massage chairs that Jae and I found uncomfortable during our massages. They drape with towels, so I opt to stay dressed. The chairs are hard on the lower back, so I asked for a towel to roll up for our backs. That made a huge difference for me, but Jae still had issues with her back bugging her.
All in all chi spa is nice. I like how affordable they can be. I would continue to go there when they have specials, but I doubt I’d pay full price.

We’ve been to Chinese reflexology places in LA and Hong Kong and we are thrilled that Chi Spa is just as wonderful! Try it out!

I was very unhappy with my last experience at Chi Spa. I had requested a certain massage therapist (Michael) when I set up this appointment. They said they would do their best to meet my request. When they called the day before my appointment, I double checked that my massage would be with Michael and they said yes it would. When I showed up it was a different massage therapist. She assured me that she was well trained and would do a great job. I was already there, so I decided to say okay. What a big mistake that was! If I wanted lotion rubbed on my body, I could’ve done it myself. The pressure was very weak and that is why I had requested a male massage therapist. Also, the relaxing music stopped half way through the massage and I was left listening to people in the waiting room and the clock ticking in the massage room. After my massage I discussed my displeasure with Michael because he was at the front desk. He wasn’t there when I’d arrived for my massage. He said he would do something special for me next time. Well guess what? There won’t be a next time.