Allegiant Air

Worst airline there is! There is a reason it’s so cheap! Don’t EVER check you luggage!!!
I’m October I flew from OAK to EUG and my drivers license slipped out of pocket. I didn’t even know until Oakland called to tell me they had it. Asked to have it sent to me and the agent said they’d call me the next day. Never heard from them again. Left at least 35 messages as I was in Oregon for a few months without a drivers license. Called the corporate office and any number I could. Never got my ID back or got called back. Of Course I had to get a new one once back in California.
Flew last week from OAK to EUG and on my return my bag was opened and my brand new Beat Radio was taken. As most people know this is not a cheap radio.
But since they don’t answer or respond I have no hope of having it returned or reimbursed.

Never ever ever ever fly this horrible airline from the Eugene Oregon area. The 2 older cranky fake blond employees could not be anymore unprofessional and nasty. We arrived at gate with plenty of time to check in with our daughters service animal
We waiting 15 minutes for our turn at counter only for the lady to say sorry your too late and closed counter which means we cannot check in and we miss our $ 345 one way flight.
I would avoid ever using this airline at all cost.
I’m disgusted and beyond upset

I travel a lot and this is one of the worst airlines I have ever flown with. Not only do they nickel and dime you at every opportunity but they are one of the most incompetent companies I’ve ever seen. My last flight they delayed without explanation only to completely cancel the flight because the crew was timed out as they hadn’t bother to schedule a crew that could actually fly the plane! Then issued a measly voucher and a motel and refused to give information about when the flight was rescheduled. I could have driven to my destination faster than it took to clear up this bumbling mess. Save your time and money and buy a ticket from a real airline. It’s worth it.

My 9 year old daughter and I had a terrible experience with an Allegiant Airlines employee today (12÷19÷15). We were in Eugene Or flying to Oakland Ca scheduled to leave at 3:25pm.
The woman at the ticket counter, Leona F., was the meanest person I have ever come into contact with. She berated my daughter and I for not being at the airport two and a half hours before departure time. My child was extremely upset and in tears because Leona was so harsh with her words to us. She repeatedly reminded us that she «didn’t have to be helping us» because we arrived less than 60 minutes before departure time. Leona looked at my daughter and told her that she was going to miss this flight which stressed her out unnecessarily. We made it to the gate before the plane even landed. Leona purposefully lied to upset a 9 year old girl and make her think she was missing the flight she needed to be on to spend Christmas with her dad. I am absolutely disgusted with the woman’s behavior and believe she needs to be reprimanded for her actions.

OMG, this is among the worst US airlines flying and that’s saying a lot. The extra fees added hundreds to the price of my ticket:
Airfare $ 274.23
Fed Excise Tax $ 20.57
Segment Fees $ 8.00
PFC $ 9.00
Sept 11 Security Fee $ 11.20
Carry-​on Bag $ 30.00
Seat Selection Fee $ 30.00
Priority Boarding $ 10.00
Carrier Usage Charge $ 26.00
Total: $ 419
Moreover, the planes are always delayed, always dirty as they do not service them between flights (they ask departing passengers to help out and clean up), the seats are crammed so tight they make United Air seats look spacious, the counter personnel are callous, and the stewards and stewardesses seem grossly unqualified. This is the airline with a pilot who recently lost his cool and in a panic unnecessarily evacuated the plane. You have to wonder how a scam job like this lot got through FAA approval.

No stars would be better review! My grandson flew fro LAX to Eugene. When I took him for return flight I was told he had to pay $ 50 for his carry on bag and I was told I should have read terms and conditions by a very nasty Allegiant employee. Was also told to come earlier because they close 40 minutes before flight. I do not recommend Allegiant for any travel. They show cheap rates but charge exponentially for seat, luggage and onboard food. I am surprised they don’t require money for use of toilet. With extra cost you’d be better flying a good airline!

Wish I could do negative amount of stars! Will NEVER use this air lines again! My father was 1 ½ hours early and would not let him on the plane because said he had to be two hours early! There is no where that said you have to be over two hours early! There was over seven people waiting for someone to even come out to the booth! They waited for an hour for some one and once they found some one to help they said it was to late. Most ridicules company. No one to help even their «customer service» can’t do anything but sell me another ticket! «no thank you I will never spend my money at your company nor ever recommend it!»

It’s a small plane but it’s pretty clean. I can’t really complain. I had a really good deal on this flight. I would use it again if I needed too. I only did carry on so I’m not going to have the full experience like some of these other people had. The planes are nice tho but it does seem like its a little crowded. But it’s not bad for there price.

Horrible! It may be cheap but they have no clue what they are doing. Will NEVER use them again

Flew Allegiant from Las Vegas to Eugene (flight 564) and paid $ 35 for my baggage to fly with me. Ended up, they lost my bag and have no track of it even with my baggage tag number. They said, «we’ll call you when we find it», and gave me a number to call for lost and found… like it’s my problem now! I called them back and they said, «don’t call us, we’ll call you»! Still no time frame, still no refund, still no bag, still mediocre customer service… what’s a girl to do?! #allegientairhotair @allegient

Worst customer service ever. No signs for hours except «open two hours before flight». So we just wanted to buy tickets because they don’t charge extra if u buy them at the counter. So we get there within the 2 hours before the flight and we were told they don’t sell tickets till one hour after the flight. There were no signs to that effect and they were extremely rude. We went to the information counter to file a complaint and they even told us Allegiant has the worst customer service and the most complaints. We will not fight them to give them our money.

Oregon college students should be or become VERY familiar with Allegiant Air.
For one, it is by far the most affordable way to fly in and out of Oregon on a direct flight. It takes several experiences with this airline to learn their system and avoid spending extra money on unnecessary fees.
I have created a list to save you newcomers the hassle:
1. If you do not NEED to have a particular seat on the airplane, do not opt to select a seat and one will be appointed to you at random upon receiving your boarding pass. Save your money!
2. Allegiant is not a very busy airline and their staff realize that. Clerks will only be present at ticket counters 1 hour before boarding times.
3. If you’re a thorough packer, like myself, be mindful of the 50 lb. checked bag weight limit and weigh your bag prior to arrival. They enforce it, strictly! Yes, 50.5 lbs. will cost you!
4. If you are attempting to save money by bringing a carry on to store in the upper head compartments, be aware that those compartments are some of the smallest I have ever seen. Certainly no place for a small suitcase. Instead, think a fuller NorthFace backpack or larger-​sized purse.
Despite all of these hoops I have to jump through, I can’t complain because at the end of the day, Allegiant Air is my ticket to getting the f**k out of Eugene for a vacation!

This airline is kind of a joke. I guess you get what you pay for. Discount prices get you discounted service and customer service agents who act very disingenuous when we are facing an issue. I’ve a few bad experiences when flying the Eugene to Oakland flight. expect delays. Expect to get rude, overworked and probably underpaid staff. I would rather take a 24 hour train ride than fly with this company again. Don’t waste you time money or energy cause you are bound to be frustrated!

Allegiant Airlines is pathetic. I attempted to check in 24 hours before my flight, and if for some reason wasn’t letting me print my boarding pass. And despite checking in my status kept saying «not checked in». It turns out that after 9:00 it let me check in, when it also announced that my 4pm flight was now at 9. Why couldn’t they have atleast let me know earlier, when it seems they knew it was no longer going to be 4 when the website wouldn’t let us check in. And because the time change they waited last minute to announce, I had to schedule a different flight with Alaska airlines for three times the price. Meanwhile, I am at the airport, and THE TWO ALLEGIANT STAFF MEMBERS AT THE AIRPORT COUNTER REFUSE TO CANCEL MY FLIGHT AND SAID TO DO IT ONLINE, or call. when I log in online to «edit trip» it doesn’t allow me to cancel. The website has no phone number listed anywhere, so how are you supposed even call them. They are pathetic, and are a scheme. Do not fly with them, and do not buy their insurance as they will try to not recognize it in the case of you actually needed to get reimbursed for canceling a flight…
It is at the point where I am simply going to call my credit card company and report allegiant airlines as fraud or a crime.
This flight is from Eugene Oregon to Oakland California. I NOTICED THE REVIEW BEFORE MINE MENTIONED THE EUGENE AIRPORT TOO

My four star review might seem out of place and in all honesty, I would’ve given Allegiant Airlines 5 stars based on my previous trip, however, my sister has flown with the airlines and I definitely think they do not deserve 5 stars.
My sister lives in Eugene, Oregon and flights from SFO to Eugene on carriers such as United Airlines are way too expensive (especially for college students) so we decided to take the Allegiant route and book flights for 4 people. The booking process was quite easy and effortless! They give you the option of priority boarding where you pick your seats and pay a fee ($ 6-​$ 15) or you can opt out and skip the priority boarding prices for no fee. We opted out for the priority boarding and still got seated next to each other!
On the day of our flight to Oregon, our ticketing agent was extremely nice and very accommodating. We only paid for 3 checked in bags, but she checked in our 4^th bag for free! Allegiant Airlines boarded their passengers 30 minutes before the flight and we left exactly at the scheduled time and arrived on time. On the returning flight to Oakland, Allegiant Airlines boarded their passengers 30 minutes before, left earlier than the scheduled time, and arrived 10 minutes early! Oh, and the landings and take offs were smooth as silk. Yes, they do charge for everything and I mean, everything, but hey, Allegiant needs to stay in business somehow!
The staff is friendly, for the most part. My sister has encountered a couple of rude flight attendants and ticketing agents, so there’s part of the reason why Allegiant only deserves 4 stars. Also, they should add more flights during the week because some holidays, such as Thanksgiving, fall during the end of the week which means you would need to fly with Allegiant on a Tuesday. wtheck? And yes, the planes are old because Allegiant purchases the planes from other carriers, but they work fine!
I wouldn’t necessarily recommend Allegiant, but book for yourself and maybe you’ll have a pleasant experience like I did.

Non-​existent customer service, old refurbished planes, guaranteed flight delays, crappy seats that don’t recline and a freezing cold meat locker cabin definitely don’t make up for the cheaper fares. Book your flight on a real airline and save yourself the hassle and headache.
PS. I didn’t experience any delays on my flight to Eugene, OR from Los Angeles, but wanted to choke someone out for all delays on my way back. WORST AIRLINE EVER!

The old saying «you get what you pay for» rings pretty true with this airline. What you get is cheap airline tickets, what you end up paying for could be quite a bit more in fees.
The company flies out of smaller airports so its always a bit of a drive. The customer service sucks and for whatever reason, they are unable to employ more than one person at the ticket counters, so check in is a nightmare.
As of currently, I have flown two round trip flights, no delays other than the check in being slower than molasses in December.

I fly allegiant to a sleepy little town called Eugene about 2 times a year, I have clients and family in Oregon– so it works out perfect.
cheap and efficient!

The worst customer service ever. You get a great deal on the price, however, if you need any assistance making a change, even though you pay up the nose, you can forget about it. The internet method would not accept the payment information and it gives a generic error message and says you need to call. Phone is always either a huge wait or all circuits are busy. Mail response is slow 24 – 48 hours and chat is useless since they can’t make changes using this communication method.
You get what you pay for.

Hi! I’m the odd-​one-​out for this review… but with good reason. I’ve never had a bad experience with AA. Or, let me clarify… Allegiant Air.
We’ve traveled on this airline twice. We have not encountered a problem one time (thank goodness from the other reviews). The biggest pain in the ass is having the guy who is 5’2″ 95lbs. dripping wet… make me stand in the Plexiglas with my hands on the wall while they test my palms for explosive materials. But that’s the TSA… not Allegiant.
Cant recall one delayed flight, Flight duration and time estimated were always accurate. Every time we book for Vegas we seem to get one way trips that take 2 ½ hours. It’s great… drive 2 ½ hours and arrive in Coos Bay… OR… fly 2 ½ hours and arrive at LAS. Sweeeeet.
The key to getting a good price is booking as far out as possible. The closer you get the more the prices rise. Airline ticket prices fluctuate based on the time of the day too. Weekdays late at night or early in the AM are usually the best times to find the cheapest fair.
We are driving down with a few friends in August and taking a one-​way back to EUG at $ 220 for two people. Worth it if you ask me.
I’m a fan