Valley Camper Sales

still totally satisfied — had a small leak, called, they said «you’re still under warranty for leaks but bring it RIGHT NOW so you don’t forget» — so I did, and they fixed the leak (more caulk, no big) for free. THESE are the people you want to buy your shell from, anywhere south of Orange County at least — they know the product and are totally on the up and up, so look no further

Over the years, I have had 3 different purchases from running boards, trailer hitch and today a tonneau cover. Top to bottom they are a great local business. Fair prices, good service, and friendly people. 100% recommend

I’ve got a 1999 Dodge Ram 2500 extended cab diesel with an 8′ bed. I bought the SnugTop tonneau cover for it back in ’99 and its been excellent… except after all those years the frame in the back of the bed was cracking. Too much flexing as the metal is thin. The locks are cheesy also. The fiberglass is excellent however.
I took the truck to Cummins diesel and had them look at the engine. The guy just changed the fuel filter and told me I don’t have enough miles on the truck for an engine tune-​up. I’ve only got 184,000 miles on it. The engine doesn’t need a tune-​up until it hits 350,000. With that good news I had a specialty paint job done, had the upholstery redone, new tires put on, detailed, European style head lights and tail lights, and had her rebadged. She looks brand new and drives wonderful.
Took her into Valley Camper and Kurt knew exactly what to do. He’s the owner and a nice (curt) guy. Took the repainted Tonneau cover off (without scratching it) and replaced the broken frame with a new one at a reasonable price. Furthermore, to keep it from flexing and breaking again, he added extra large screws down the frame. Also put in new locks at a reasonable price.
Bottom line: Go there for camper parts and Tonneau’s and repairs.

I had a difficult repair to my cap which was 11 years old. They (everyone I dealt with) were excellent and helpful. They were prompt In returning calls and honest with the possible outcomes. I was very happy with their service and delivery. I highly recommend them.

I purchased a Rebel Snug-​top shell for my 2006 Tundra. I spoke with them over the phone about purchasing a new shell as well as a used one. I think it was Kathy or Debbie that spoke to me and gave me the breakdown of new shell and what exactly to look for if I were purchase a used one. Well, with all the info she gave me, I decided to drive to Escondido (rather than drive 10 miles away to look at the used one). When getting there, one of the sales team members, Felix, took me around the lot and showed me a few different ones. I was sold on the Rebel from when I spoke to them over the phone and with Felix showing me what it looked like in person in coming other shells I was sold. This place isn’t the high end, fancy corporate type store, it’s one that cares about the customer. I’d go back again in a heart beat if I needed another shell but will be back in a few weeks to purchase the Bedrug. Highly recommend this place to anyone. Very professional, not pushy, and they answer every question (that I had). Thank you to everyone at Valley Camper Shells!!!

Our business, Cosmic Solar, has purchased two new vans over the last year and we’ve brought both to Valley Camper to have roof racking installed for hauling our ladders and other material.
Both visits went smooth and we we’re in and out in a timely manner with new shiny roof racks. The price seemed to be fair based on what we’ve seen around.
The décor of this place needs some serious attention, as it hasn’t been updated or cleaned in at least a few decades and the employees don’t appear to be managed and kind of do their own thing. But the reality is you could take your business elsewhere and easily pay much more for the same work so the décor becomes less important at this point.
I’ve been happy with my experiences at this company.

Had an issue with my top, they worked with Leer and had it replaced for free. Great service and they stand by their work. Thanks

If I were only rating the friendly service we got from the Schrodts, I would give them a four– or even five-​star rating. But since the bulk of our money went to the purchase of one of the most poorly designed and built products we’ve ever bought, we’re back down to just one star.
Here’s the whole, unvarnished story.
Based on a persuasive recommendation from Kurt Schrodt of Valley Camper Sales, in mid-​October we ordered a new Snugtop brand «ST-​MSCH» truck cap for our 2011 Toyota Tacoma Standard Cab. We took delivery two weeks later when Valley Camper Sales installed the truck cap quickly and cleanly.
So far, so good. Out the door with tax and installation, the total cost was a bit more than $ 1,600. Not cheap by any means. But then we thought we were buying a quality, well-​designed product.
But as soon as we got on the freeway headed home, we noticed that the interior of our once solid-​feeling, very quiet Tacoma had a new rumbling sound. We looked at each other and said «What the hell?» But we figured that any major alteration to our truck would take some getting used to. Plus it’s always hard to admit you may have just screwed up big-​time on a major purchase. So we drove on, looking forward to the expanded use we’d get out of our Tacoma, and looking forward to that 5 – 10 percent increase in gas mileage that Snugtop’s website goes on and on about.
Fast-​forwarding a month, the noise inside the cab caused by our $ 1,600 Snugtop-​brand air-​dam-​and-​noise-​generator had us thinking seriously about selling our Tacoma at a huge loss. And after four tanks of gas, our gas mileage had actually gone down by almost exactly 10 percent. Never mind that the rear door lock only worked properly about half the time. And that the exterior finish had a rippled lumpiness that became more apparent the longer and more closely you looked at it.
But instead of dumping the entire truck, we contacted Kurt Schrodt and asked that he figure out a proper remedy. After all, he’d strongly recommended the Snugtop brand. More to the point, we sure as hell didn’t design the Snugtop. And at the end of the day, buying a poorly designed product was our only mistake here.
Long story short, Kurt offered to take back the Snugtop. However, he said Snugtop would keep a 10 percent «re-​stocking» fee. And he said Valley Camper Sales would not refund our $ 85 installation charge.
Being firm believers that a bird in the hand is worth two in the bush, we returned the Snugtop on December 20^th. And Valley Camper Sales did refund 90 percent of our purchase price, and none of our installation cost.
Driving home again, we could tell that the truck was already quieter … and that was even before we hit the freeway. Once we got up to 70, the difference was breathtaking. Plus our Tacoma had back its old nimble, quick feel.
It’s good to have been able to get our truck back. But we’re anything but satisfied with the outcome. We’re down nearly $ 250 at Christmas through no fault of our own, and we wasted hours of time plus several trips back and forth to Escondido just to end up back where we started — with no truck cap.
We’ll never own another Snugtop product. And you can be sure we’ll tell everyone we know to steer well clear of all these folks. That’s a pretty sorry outcome for something that seemed so promising at first. And given the season, we really wish we could say better.

I bought a snug top here and it only took them and our and a half to fit my snug top to my truck and add the racks.