Travelex Currency Services Inc.

I am traveling outside of the US for the first time and I wanted to get some Mexican Pesos before I left so I didn’t have to deal with the hassle on vacation time. Christina was very helpful and answered all the of (probably what seemed to be ridiculous) questions I had. Is the exchange rate exactly what the market is offering? Of course not. But I knew that before stepping foot into Travelex. My time is valuable and if I can get something like this taken care of quickly and efficiently… It’s worth taking a small hit to the exchange rate.

Unfortunately, the reviews about this place’s high service fee and bad customer service are spot on. If I had more time, I would have gone somewhere else to get my money exchanged. The only worker available came off so rudely that I was questioning whether or not I wanted to give them my business.
The only reason I’m giving this place two stars is because I needed my money exchanged immediately. That’s it.

Christine was pleasant and very helpful! I have used Travelex twice now and will continue to use it to exchange currencies before i leave and visit other countries. I highly recommend Travelex for your travel needs, especially when you get attended to by a warm and friendly staff like Christine! Thank you Christine!

Best rate. Good experience!
Christina helped and guided for various options. And it was very helpful for me. and it was a good start for my travel to outaide USA. Thanks kind Christina!!!

11/​17/​2014 BEWARE SCAM!
Unilocal or Representatives of Travelex are flagging negative ratings of their company so that the score is not added to the overall review of the company, this gets me and should get other to distrust Unilocal and ESPECIALLY Travelex. I WILL keep coming back here and checking on this reposting it EACH TIME as this continues to get excluded from the overall Unilocal rating for Travelex.
During mid October 2014 their website stated currency conversion for euro to dollar was about 1 euro (euros are worth more than dollars) to over $ 1.40* (.03−09 cents) (they are falsely advertising out of date conversion rates from years ago, euro to dollar has not gone over 1.40 since 2011) Currency exchange for this month was $ 1.27(for 1 euro), as to the fact that I received $ 573.39 from 450 euros transfer from a German account Sparkasse to my NavyFederal account. Rates for euro to dollar during the period of days the money was transferred was set slightly higher which accounts for some but minor loss (0.01−0.03*). The women I spoke with at the counter of Travelex stated I would receive 452 dollars for 420 euros which is over 100 dollar loss (from her calculations using their computer). Travelex is dealing with currency exchange fraud on a massive scale and should be investigated. They were going to give me a rate of 1 euro to 1.07 which is at .20 loss to the euro. They are scamming people out of an incredible amount of money.

I went there with 240 euro and
had it posted at $ 269. I realize no one will ever exchange at the rate shown on the
website but Christina only offered $ 219.73, $ 50 less than face value. And then she was rude and seem to take it personally that I looked it up on a website. I asked if there was any manager I could talk to and she stated NO! I can’t believe they would rather let me walk away then try to make some kind of deal. I will never go back there again, especially if Christina is working there. I would never recommend this place to anyone.

Services fees are so high, you might as well burn your foreign currency vs taking it here. Not a chance I will ever use this service period. Don’t waste your time at Travelex.

We had come here a couple of times to get currency for our travels. And our last visit was quite pleasant. The employee was quite helpful, friendly and humorous. We could use more people like.
We don’t come here as often as I wish, but I do hope that when we have to that the customer service will be just as good, if not better.

I can see the logic of having these places at the more centralized «touristy» malls but up here in the sticks? Really?
And since when did the Australian dollar trade on par with the greenback?