SynFast Oil Change

This place was great! They were out of the oil my car needed but said I could buy oil somewhere else and they would do it for me discounted price.

My first time here, it was pretty normal for a drive through style oil change. When I see signs that say ’19.99 oil change’ I don’t really pay attention because I know I get a high mileage one each time. So to me, 50 – 60 dollars is standard for me to pay. The guys I interacted with were nice. I don’t recall getting any names, but guy handling all the computer stuff was nice and polite, despite there being computer problems, but that was not his fault in the slightest. I had nothing but patience. The whole thing took about an hour I’d say, which is longer than I’ve experienced before, but it didn’t bother me. All in all, I may not be back due to my regular mechanic being closer to me and less expensive, but I wouldn’t be opposed to going back here.

Top Notch Service provided by Junior and the crew! I highly recommend Synfast West Escondido.

Jr and Julio were the best, i was encouraged by Jr because of High Milage to put Better Oil and reap the Benefits of being more conscious of what type of oil and maintenance i provide for my car!!!
Thanks A Million, I will b coming back!!!

Julio, Junior and Efrain helped me out this time around and they did a fantastic job. Very friendly and easy to work with. No hassles because they get customers in and out. No problems with the quality of service since I’ve been coming here for the past 3 years. Workers provided full report and gave recommendations without the high sales pressure unlike some places.

I continue to come here and always leave feeling comfortable that the staff took care of my vehicle. The staff will recommend certain repairs but aren’t pushy about it which I like.

Junior took over for Eddie and is doing a great job! Everyone there is friendly, knowledgeable, and efficient. They make the experience enjoyable. They have Unilocal check in discounts and discounts on top of discounts. I highly recommend the Castrol Edge Synthetic Oil Change for your vehicle… my car loves it!
Great work Junior and Crew… keep up the great work!

Service was quick, prices were reasonable, the staff were great. I didn’t feel that I was being taken advantage of and they honestly informed me of what work needed to done right away and what could wait.

Quick and easy! Reasonable price for full synthetic oil change. No appointment necessary!

I was helped quickly & the employee explained all of my options. I would go there again.

They offer a basic oil change deal for 20 bucks which is great. But their customer service is just terrible! There’s this guy named Bart who acts like Mr. Know it all, and has the personally of a brick. Then you got this guy names Caesar who tries very hard to use scare tactics to get you to buy services. Even though I’ve told them that 2 master mechanics and the Hyundai dealership have told me not to do those services to my car. These guys disregard what I’ve told them and act like they are master mechanics that know everything about cars. I’m telling myself look dude you barley look like you got out of high school and you know more about cars then the 25 year master mechanic that works for Hyundai? Kid please! These guy’s are just salesmen pretending to be mechanics. I’m sure they are nice guys out of work, but in my opinion they are terrible salesmen and horrible wannabe mechanics.

Needed to make a quick stop before Vegas for an oil change. The homie Ceaser had great customer service and had us finished within 20 minutes. Friendly environment and a great staff. If you’re in the area and need a quick oil change this is the place to go!

Great customer service! Nice friendly environment with great advice. Great snacks in the vending machine also.

I’ll detail the whole expierence for you.
1 car in the bay when we drove up. 3 guys standing at the curb swinging their $ 19.99 sign. When we pull up the the entrance, we begin a staredown as to which bay they want us in. They dont give us any indication, so I get out and start walking in. Then the sign holder decides to come over and guides us in. Sends us to the «office» where the boss will help us. The «boss» is a upselling scam artist, who is trying to «persuade» a Synthetic oil change for $ 64.99 as opposed to the Chevron oil for $ 19.99 they are promoting.
Once we decline the synthetic, he then begins to tell us how the car has too many miles for the Cheveron oil and we need synthetic. Once we decline again, he tries to say we alwsys get synthetic and pulls up the history which shows WE DONT. He then asks, When did you check your oil last? Before we can even answer, he says «You don’t even know». He then tries to say the Cheveron oil isnt good for the car and we need synthetic. Again we say NO. By this point, we are irritated and tired of being told what we are gonna buy, so we decide to get it serviced somewhere else. We left.
I would definately NOT recomend you come here if you ae a female, because the guy is condesending and rude.
If you are not sure about your car, i would not go here.
Don’t expect the $ 19.99 or decent service.

I drive in with my friend waiting for someone to attend to me for an oil change. I was excited we had picked up some lunch and I was going to check something off my to do list all during my lunch hour. This was around 12:20 and there was no wait. The guys holding up the sign didn’t really pay any mind (not really attentive). Eventually one of the employees came up and told me his boss was going to help me. The boss comes over and he is taking my mileage and we walk over to his computer
«we’re keeping the same oil?» Mind you I had been there previously a few months prior and had gotten an upsell as it was «on sale». I told him that I wanted to drop down and get lower quality oil (not willing to fork out 64.99 for an oil change.)
He then goes on a rant since my car is older, I shouldn’t mix up oils, that my car is older, and would not be an option. I told him that I had been there previously times to synfast and have had the «cheaper» oil and I wanted to know my options. He sounded impatient with me and told me the prices ranging up to not worth it to me and that the banner price of 19.99 was the cheapest.
I told him this was the one I wanted. He asks me «what are your oil levels in the car?» I look at him a bit puzzled and then he says in a sarcastic tone «you don’t know huh? When’s the last time you’ve checked?» At this point, I am livid. I look at my friend and ask him if I should leave. He nodded his head and quietly said let’s go.
«I’m going to leave.”-me
«Why? You’re here. «- the boss
«At this point I’m hungry, I’ll go somewhere near my house. And don’t want to do it here”-me **got in car and left**
Three things that determine future business of which I was not sold.
Price– banner says 19.99 but clearly my «old» car isn’t eligible for it. 64.99 maybe 55 bucks for a higher quality synthetic oil change with a coupon.
Service– Felt belittled, stupid, and not taken care of.
Quality– Wasn’t going to stick around to find out what kind of job he or his workers were going to do with my car.
One star goes to the guy who lifted the drive through banner to let me out of there. He said «I don’t know what happened… But have a good day.»
I’m sad that this happened… I hope this review can change some things.

I went in for a simple oil change and David told me that I needed to replace my brake pads immediately! He warned me that they were about to scrape the rotors. He estimated a cost of $ 150 to take care of it. I declined and left.
I made an appointment with Brake Experts, in Poway, to have them replaced today. I was called to the counter and told by the manager that my brakes were (and I quote) «like brand new and didn’t need to be checked for a year.» In fact, he showed me my pads and how good they were. He put them back and sent me on my way with no charge.
I am shocked that Synfast would LIE and take advantage of me. I will never go back! I would not trust them, since they used scare tactics to rip me off!

Great service! Fast and friendly staff. They understand your needs and they are honest about your concerns with your car. The pricing is okay. I have been going to this place since I first got my honda and it’s been running smoothly ever since. Would recommend this place for someone on a budget.

Great service! Fast and great customer service. We couldn’t find a place to get my oil changed but drove by and they were open and ready for business! Only took about 20 minutes to get my oil changed and engine checked.

This is where I’ve been going for year’s the service use to be great! In January I needed my transmission rebuilt, so my mechanics at pep boys did an oil change at the same time. So today after 5 month it was over due. I dropped my Truck off they pulled it into the bay that guy was nice. So as I waited in the lobby looking at my phone this guy comes out and says to me” excuse me miss I remember you and the last time I did your oil change you were cussing and swearing at me and said you would never be back, I’m calling my boss” after yelling this to me and storming off I was shocked because this guy NEVER did an oil change for me. I do not cuss or swear at people nor do I make scene’s. I walked into office and asked a worker what his name was, he said Eddie. He got off phone with his boss, came back out I then confronted him about how I never had an oil change with him and I do not speak to people using bad language ect. That he is mistaken me for someone else he continued to talk down to me belittling me, he said his boss said to work on my truck and change oil but if it were up to him he wouldn’t. Then wanted me to sign paper so they can get it done. I was so embarrassed by the way he was treating me there were other customers around that I said pls bring me my truck. And give me your bosses name and number. He gave it to me and said ‚” here call him”, as if his boss won’t care. His name is Eddie I can not believe he is a manager! I left and pulled into a parking lot to call his boss Juan District manager. By this time I was in tears I was so humiliated, I wanted to go higher up than Juan but I wanted to give him a chance to speak, he sent me to the store on Broadway where Carlos and Bart took great care of me I even upgraded my oil change and bought an air filter I payed for the service When I spoke to Juan I only wanted him to know how horrible I was treated and humiliating it was! I was not hoping for any free service. I’m sharing here because that guy, I would say gentleman, but he isn’t deserving of that title, he was absolutely horrible to me. I haven’t been to that store since beginning or towards middle of last year George use to take care of me. I will never go there again and I will make sure others know!!! Thanks Unilocal for allowing me to share my horrible experience Sincerely Mikala Wade PS. please consider other alternatives, I’m willing to pay a higher price elsewhere, for my dignity and respect. I wonder how many more customers they have lost? That don’t say anything!

I had very little time before I had to drive to Ventura county. My thermostat in my car is bad, so I needed some coolant to get me by until I could get this fixed. I had been to this shop before and was pleased (plus I was in the neighborhood) so I stopped by. I wanted to get an oil change and get my coolant topped off. This was not a problem the week before at Jiffy Lube.
First, I’m told that they may not be able to do this. If they fill the coolant then I could sue them if something goes wrong. Ok, whatever. The gentleman tells me that he will check with his manager. After a few minutes, he tries to talk me into the expensive oil change. No. Then, the next expensive. No. Finally, we get to the 19.99 and I agree. I go sit in the waiting room thinking that all is well. After a half an hour I am told they will not be able to fill my coolant. What??? Seriously? You couldn’t have found that out sooner? Now, I have no coolant and I’m going to be late to drive to Ventura. Do I still want the oil change? HELL NO! AND, I will not be coming here again. Regardless of where I am, I will drive over to Jiffy Lube on El Norte. They actually care about their customers and do not waste their precious time.
Run from here fast!