Soma Intimates

My first visit to the store was good. The girl helping me was very nice and patient. However, their sizing was extremely weird. The bra sizing was 2x bigger than what I usually wear. Some of the bras weren’t that comfortable but it could’ve been the poor sizing.
The reason I’m giving them a one star rating is due to the experience I had when I tried to return my ítems. The lady helping me who was middle-​aged, wore glasses, I didn’t get a name on this lady but she was incredibly rude. I had to make a case for why she should let me return my items. She kept asking me why I was returning them and I kept telling her it was the sizing. And she would still keep asking me. She clearly looked upset that I was returning 3 bras and made no effort to hide her upset feelings. The customer service was terrible and I’m never coming back to this store. The other employees were very polite but the way this lady handled the return was awful.

This store is great. I love Soma products and the employees in this store are always polite and helpful.

My fiancé loved a few of their dresses.
It was a tad pricey at $ 90 each but she said the quality is pretty good.
Nobody was in the store, so she got personalized service and she was in and out fast.

I love this store! I used to shop only at Victoria’s Secret, but I prefer Soma’s underwear and pajamas! A woman named Chris helped me and she was very knowledgeable about the merchandise and attentive. I ended up buying a lot and I’m very happy with my purchase!