Prestige Nails

I wasn’t planning on writing a review but was convinced I must. I was a loyal customer of Prestige Nails for about a year and a half. However, on April 21^st, I went to get my eyebrows waxed, and was severely burned. Unfortunately, I don’t recall the name of the lady who did the waxing. She tried re-​waxing over an area she had already waxed and along with the strip went my skin. I felt pain at the time but thought maybe it’d go away, therefore I paid and walked out. Once in my car it started hurting more so, it was then I could start seeing the wound forming. I went back inside and asked for my money back. She apologized and gave me my money + the tip back. I’m sure she learned a lesson, at least I hope so. It’s been about three weeks since and the area around my left eyebrow is still very tender. Aloe Vera has been my best friend! A piece of advice, don’t ever let anyone re-​wax over an area they just waxed! The photos below were taken the next morning and a few days after the incident.

I came here today to do my nails for prom. I was with the girl in the very back, I can’t remember her name. I asked for a long set of coffin shaped nails. When she was measuring them out, I told her where cut the nail, but she insisted they were «too long» and cut them very short. She didn’t even use acrylic nail cutters, she used normal clippers, so my nails were incredibly uneven –they were all different lengths. I kept quiet, thinking she may fix them.
She didn’t, and ended up doing an awful job on my nails, which I would have to wear to prom tomorrow. They were an awkward color, uneven, and I was upset because I didn’t want my nails looking bad. I went to the manager and talked to him. He gave half my money back and re did them. He was very nice, but this shouldn’t have happened in the first place. The lady gave me dirty looks the rest of the time I was there.
Overall, not that great of an experience, but at least they fixed the problem.

I bring my daughters here all the time. They get their nails painted while I get my pedicure. It is great daddy daughter time. Doesn’t matter who does our nails they always do a great job.

I asked for a face wax and a pedicure, lady who does waxing name Lani did horrible waxing , she burned my face, made a big scar on my face, and on my pedicure she pushed me to do an European pedicure, but I didn’t have time for that, her face turned ridiculous, she was bleeding me and she asked me for 10 minutes extra massage, and she just did it so fast not even 8 minutes, I think a regular pedicure suppose to do about 5 minutes massage, and extra 10 minutes, so cheating lady .I had to pay her extra 10 dollars for just 8 minutes massage .Her voice was so rude, couldn’t believe it. Horrible service manicurist and esthetician lady !!!

I patronized this establishment for many years because there was a person who worked there who was an excellent nail technician, kind and sweet. Over the years I observed the employees being treated like slaves in a sweatshop by the owner (male). They were bullied, forced to work without breaks. My nail person was finally abused to an intolerable point and left. I’ve followed her to another salon where the atmosphere is wonderful and the owners are respectful and abide by employment laws. The service is better there too. Many more polish and service choices.

Don’t go here! I hardly ever get a chance to get a pedi and I got booted out of my chair as soon as she was done because 2 ladies wanted to sit together! I can’t stand when I’m made to feel less important! Awful corporate standards. If you even have any! I can’t post without at least giving 1 star which is unfortunate

I have been there 3 times
First time the lady who does eyebrows tammy i beleive or something like that did a great job the 1^st time
2^nd time she took half my left eyebrow off. I was in the shopping center when they opened so went in.
Jason of course the manager was rude to me…
I was trying to explain to the lady doing my eyebrows which she did understand what she did, she was nice about it… I understand people make mistakes were ONLY human… I really liked how she did my eyebrows the 1^st time… I did feel like she was to fast didn’t take her time like she did the 1^st time i went in…
Usee the tools more then the wax. She told me not to pay…
I like the lady so i paid her the 8 bucks i beleive cash instead of paying at the front which i should of just walked out…
Jason had an issue that i didn’t pay well she should of told him i did tip her…
I went back the 3^rd time to retry i got a full set which i felt uncomfortable the entire time… He was doing someone’s nails next to the station i was at talkin about me. That is so unprofessional yet he doesn’t care. Hes all about$$$$$ not having good customer service
I was so embarrassed i wanted to get up and walk out, and have another business finish what was started…
I asked for eyebrows tammy said she would do them Jason wouldn’t allow her to since last time i wasn’t happy and didn’t pay again i did tip tammy full price cash of whatever the price is for eyebrows when i should of just walked out…
Next day i called my nails were horrible they didn’t have the correct color i told her it wad to light again didn’t care did what she wanted… I spent 80 bucks my 3^rd time in there… Never again will i allow someone to speak To me like that i will walk out
My nails weren’t the same length i had to pay someone to fix the mistake. I left a message to have jason call me he never did…
Do not go there.
I have been going to the same lady for 15 years now that i moved to esco work and have a toddler its hard for me to get to vista yet i will suffer and make the drive to have my nails, pedi and eyebrows done correctly… Plus shes 5.00 for eyebrows and shes amazing…
Good luck in there…
I dont even see them cleaning the pedi bowels after another issue i had…

I’ve been here 3 times. First time I was really buzzed and gone after Sunday brunch. Asked for white tip and got a spa pedicure. She didn’t do a proper scrub on my heel eve after I paid an additional $ 10 for it. I let it go and decided to return again. Sober. Experience not so great. There always seems to be tension and there’s a gentlemen who is not so pleasant yapping around orders. Third time I returned and wait even tho I had an an appointment. The gentlemen at the front proceeded to take a few other people who walked in before he got me whatever I let it go again. As I am sitting waiting I hear my sister mentioned to the gal that she wanted to do a full set I stead of a manicure and the lady about lost it. Older lady who seemed annoyed she had filled a small bowl of water. Her upgrade seemed to be the biggest inconvenience.

2 of my friends get their nails done here so I thought I would give it a try. I have tried several others since moving to Escondido. Not totally happy. That’s a story for a different post!
I made an appointment with Tammy for my nails. I wanted to see if there was a «hard sell» for a pedicure or waxing. She was very nice, gentle with removing the gel (I hate it when they scrape the gel so hard it takes off a layer of nail). She explained that she thought I was a different client when I was on her appt book and she had started the water for a pedicure. She didn’t push it so I mentioned that I would like a pedicure if she had time — of course she had time! LOL. I also had her wax my eyebrows. She did a great job, the salon is clean, the other ladies are friendly. There were lots of clients in and out so they are staying busy. I would recommend trying this salon!

I love coming here bc my shellac gel lasts forever! I’m not their typical customer. I only come once every 3 months bc my nails don’t chip or lift like other places. I keep trimming my nails until the white tip is almost gone, that’s when I come back. LOL. Jason does my nails and one of the girls does pedicure.

I have been going here for about 4 years. I only go to Laura, who does a wonderful job. She is really nice, and very professional. The comments by others about the chatting back and forth is true, but as long as I can get Laura, I will continue to go here. She does both my gel manicures and my pedicures.

OMG! They just keep getting worse. I went here a couple years back and the lady was nice but talked too much and it was kind of annoying as I am the type that likes to relax and stay quiet when I’m getting my nails done. But, nonetheless, everything looked nice and was a good enough experience.
I got a gift card for Christmas and waited a couple months before I ended up going in to get a full set. When I went in I noticed that everything had been remodeled. It looked really nice except once I sat down I noticed that the seats were way too close together. Not a big deal at all though. Then, the entire second half of getting my nails done, another nail lady came over to talk to the lady who was doing my nails and was like staring at me and just talked and talked. she was so close to my face that whole time that I felt uncomfortable. AND SHE WOULD NOT LEAVE! I don’t get how that is professional or OKAY at all. It was so awkward.
I tried going again, this was the final straw. I was getting a fill and pedicure. I go to sit in the chair and the lady gives me a piece of paper with all the different pedicure services they offer. I tell her that I just want the basic service and at that point I could tell her attitude of happy and smiley turned into an almost irritated look that I didn’t want to spend more. Okay, moving on… I asked for french tips on my toes. Every girl knows that when you are constantly re-​adding polish on your nails that they can start to look yellow. Well, instead of putting a little bit of pink on that part to offset the white, she just left it looking like that while the lady next to me DID get the pink with the white and hers looked great. She did the white so thin… my toe nails began to chip after 3 days … They looked awful. They looked like they had jaundice LOL.
So another lady comes up and starts working on my finger nails. I tried showing her a picture of what I wanted… She completely ignored the picture and me for that matter. She looked away and yelled something to another lady. At that point, I actually mumbled «ookkkkaayyy nevermind» under my breath. Anyhoo, she’s filing away and once she’s done she goes «look at your nails» .I’m thinking that she’s wondering whether or not I like how short she did them. but no… she then goes, «they look horrible, there is almost no nail left.» —I was honestly insulted. On top of that, she was literally throwing my hand when she was done with it and pulling the next one AND told me to ‘put my phone down’
The next day I noticed that there was an air bubble in my nail polish on my thumb and on my middle finger. My thumb nail ended up chipping in 2 days. I let it stay like that for the next week and a half because I would rather deal with a chip then go back to that awful place. –_​_​_​–
It’s different when a place does a great job and may not have the best customer service. but this place sucks AND has horrible customer service… I wish I had gotten that lady’s name so I could warn you!
The only thing good about this place is the man who sits at the front and greets and signs people in. He is always friendly.
Other than that, take my advice and STAY AWAY!

For a relaxing spa experience… Don’t go here… All these women do is yell in A foreign language back and forth… They didn’t do a very good job at a pedicure massage. Too soft…
I explained that I had a heel injury and couldn’t put weight on my heel during the pedicure. My esthetician did not listen till I let out a loud «ouch».
Then they couldn’t add money on at the end so I could give a tip. I was directed to use their ATM that charges you $ 2.45, which they own the ATM.
I prolly won’t be back. We only went here because they were open on easter.
I prefer Elegant Nail spa across the street in the Vons shopping center. Like I said, they were the only place open on Easter.

I came here to do pedicure! And I wasn’t happy about their customer services! The girl she did my pedi she didn’t ask me I want I toe nails short or long! She just cut them all off! She did ok wasn’t bad but she didn’t say anything w me! The owner please make sure when u have some business ! Don’t speak ur language! They all speak Vietnamese! And another girl she said «Hurry up! Costumer is waiting» my pedi was done in 15min and 2 min massage! Hahhahahahah I don’t want to write a bad view for this shop because my house was close here n I want to come often ! I don’t want to say her name here but I’m speak Vietnamese ! I wasn’t relax in this time! And I don’t wanna come back here AGAIN! I should looking for another shop! Bad customer services! The key to success is CUSTOMER SERVICE ! After I make a payment she said: customer is leaving! The girl she did for me she said «let’s her go! Sit there just wasted time» I left w no TIP hello!!! BAD BAD BAD BAD BAD BAD

WS
My wife made an appointment a day in advance for me. I sat in the waiting area for 40 minutes. Other customers arrived and were ushered in pronto. I keep waiting… over 40 minutes. Occasionally the girl would say «maybe pretty soon uhuh. After 4 later arriving customers were admitted, I left. Terrible service, actually no service.

SO BAD! I came in for a manicure with gel. While I wanted to get fun polish for the holiday but the girl did not speak much English… I got red :-/​then while getting my manicure… IT happened! The guy, I think he is the owner, went to the trash can and pulled out a nail file and a buffer and started yelling at one of the girls and he gave them back to her. She then put them back in her tray!!! That means her next client or so is going to get those instruments used on them! All the girls started chattering at that point in their language but I can only imagine what we being said! I will NEVER go back there EVER! To top it off… I was way over charges for wha I got! Hated it!

I love this place. I have been coming here for a few years now & usually bring friends or my niece with me. I walk in a lot of times because I never know when I’m going to be in town. It’s great, I like & have had great results from most of the girls. Nancy laura & Tiffiny. If I make an appointment I do it with Lonnie & have her wax my brows and upper lip while there.

The worst nail place in town I went today my nails look like trash and were pricey I would rather go pay more somewhere else !

Love this place! With the mother n law for pedi’s!!!

I need to come in here with special powers to read their minds!!!
It was a pretty ok experience. Im happy with my pedicure. Prices were normal for a salon. They have plenty of stations which is nice. It’s perfect if you need to schedule a large party to have a salon day.
I already knew that I won’t have a full on conversation with the girl doing my pedi. I usually expect a few sentences. A simple, «wait for 10 minutes here while your nails dry,» would’ve been perfect! Instead she walked away and started doing something else. So I was trying to get out of my chair when someone told me that the girl that helped me can put my slippers on for me since I wanted to leave.
Other than that it was okay. I decided to stop in because it is located right by my house. I’ll probably be back to try them again in the future.