Jiffy Lube

The people were friendly and it took as much time as they said it would. My problem with it all was that i brought in a coupon from online that was specific to their location. Online it said it would only work at this location and was found on the Jiffy Lube Website. The first person i talked to for my oil change said the coupon would work on any oil change I wanted. I went with the standard oil change and went on my way. When i picked up my car the cashier said that coupon is not valid and was for the previous owner. I challenged him on it and he simply said the coupon does not work and the most he can do is give me $ 5 dollars off as opposed to the $ 13 dollars off i was supposed to get. Probably the last time i will go here… hard to trust a place who cant even offer coupons off their own website. Mislead me to think it would work then charged me more in the end. People were friendly, so i feel bad saying i wont be back… but if i cant trust you then i’m taking my car someplace else.

I usually do my own oil changes but I was short on time so I decided to bring to this place since it was on my way to where and near where I was headed. I was greeted by friendly staff. The technician Tony was very knowledgeable and friendly. They also completed the work very quickly. Much faster than if I would have done it myself. I was very satisfied with the staffs professional and courteousness. I would definitely be bringing my car to them for all my car maintenance.

I was met with three nice guys who offered me a synthetic oil change in about 10 – 15 minutes. There was no wait at noon on a Wednesday. They were polite and did everything I asked in fantastic time. Awesome!

This is my favorite place to get my oil changed. I’ve actually been going here for a couple years now. Being a young woman I’ve had a lot of bad luck at oil change stations giving me bad info on repairs my car has «needed» that it actually didn’t. I’ve never experienced that here and for that I’m extremely grateful. Everytime I pull up they get the oil change done quickly (within 10 – 15 minutes) and they have always been super friendly to me. All the guys I’ve met and talked to here are very personable and honest. For a quick, cheap, and easy oil change I would definitely recommend this Jiffy Lube.

I’d give these absolute clowns a zero rating if I could!
I should have know better than go back to these thieves and morons!!!
So this time I got there around 4:45pm but they close at 6pm… the guy tells me that he’s off in a few minutes and the rest of the guys won’t be able to get to me for 30 minutes… so I go grab a quick bite to eat and come back around 5:30 and the guy says, what do you want like I’m crazy… I say a quick oil change nothing extra. He says nah we are just about closed (30 Minutes from closure) and I’m like it’s a quick small job and says nope… I’ve never seen a company try and do as little work as possible… horrible horrible, I will never go here again and will tell everyone how crappy they are!!!

They broke the spring that held the oil filter in place on my vehicle and claimed that they fixed it. When I took my car for its next oil change at my mechanic he informed me of the broken part (wasn’t really fixed) so now I need to replace it. I called Jiffy Lube to give them the opportunity to make things right. They told me that since they’re now under new management they wouldn’t do anything for me. I don’t recommend this place.

David and Dave provided excellent customer service. I got a discount on my oil change and they had me in and out pretty quickly not to mention the Starbucks coffee from their kcup coffee maker.

I spent almost 40 thousand dollars on loans that I’m still paying off for the education I got at U.T.I and i still got schooled coming here to these guys at jiffylube on el norte parkway yes I coulda done my own work but time and lazyness stopped me from doing it. From the moment I pulled up you can tell the difference of this jiffylube to the others from my hello to being escorted by Francisco to the straight up knowledgeable checking of my car with david to tony’s excellent service performed to my car and noticing the problems that I woulda over looked to cody’s reasurrance during me paying for my service and being informed that this location is more than just a lube shop they do everything yes read it again everything!!! Brakes, rotors, pan drops, water pumps etc… and they are the only ones doing as I came to find out they are the only franchise store in san diego so yes I highly recommend this place for all your 1 stop shop car care and speedy excellent service… side note they are a funny bunch of comedians be ready to laugh alot with these guys.

Let me start of by saying wow!!! :) I have never ever in my years of taking my car to oil change places have been to a more quick and friendly place. This guy with a big beard came out within seconds of me pulling up and got me started with my oil change where he let me know about the services my car manufacturers recommend for me to get done, I got shown to the lobby and was in and out in like 15 min witch is great because I was on lunch and didn’t have much time. The crew there is very nice and always smiling witch made me feel very comfortable. All I have to say is keep up the great work I will defiantly be bringing all my vehicles here and will be telling all my friends and family about this jiffy lube witch is by far the best in north county.

my wife took her car In for an oil change & a tire rotation. she asked for synthetic oil. They charged her $ 124+ for the service. That is exactly twice the cost for the exact same thing down the street @ Evans tire, where I had the oil & rotation done on my car 2 days later. when I found out what she had been charged, I went to talk to them about their charge & I felt they had taken advantage of her. the Mgr said he could do nothing but the owner (who wasn’t in) could. I left my number & asked to be called. As of 1 week later I’ve had no response. They have shown, by pricing & response to my inquiry, that they do not give a damn about repeat business, so I will oblige them.

This was the most uncomfortable odd experience I’ve ever had at any business. First of all, I pull up, no one greets me. After few minutes, another vehicle pulls up and are greeted and pulls in to the bay, then I get greeted, if you want to call it that, by someone (Cody) with one word answers to everything and zero personable skills. After the vehicle that was pulled in before mine is done, the customer said «see you at home Cody». Now I get it, he knew them and blew me off and I’m on my lunch break which makes it worse.
Once my car is done, some bald dude that doesn’t speak had me sign the paperwork and then walked away without saying a single word. As he was already down the hall, I had to ask if I was done. Guess what? He spoke! His exact words were «your car is out back» and continued on his way.
OK, I get it, its an oil changing place. I’m not looking for a hug or parting gifts, but what ever happened to «hello», or «how are you doing today»? and when leaving, is it so hard to thank someone for their business?
Maybe times have changed. I know I don’t run my business like that. if I did, I’d be out of work.

Came in this morning 15 minutes before opening expecting to wait but the manager David opened early and got our car in right away! This is the second time I have been here in the last 2 months since my cars need oil changes so close together. David has provided the customer service you expect at a great dealership. We will definitely be back. Thank you!

I received excellent customer service, no pressure whatsoever and an overall great experience. Tony was my agent and he was above and beyond. Happy to have such a great place to do my business. i will recommend this place to all my friends. Thanks Tony!

Came in for a service, workers were fast, efficient and accommodating. New ownership is really stepping it up and making this place top notch.

Horrible. My temp gauge was overheating at idle but not when in gear. I thought this place could help me out. I could not have been more wrong. I showed up with 1 whole hour before the time that they advertise they close. Te employees were siting around doing nothing and when i walked in and asked if they could help me they just said they were closed. Complete and utter laziness. Will never look to jiffylube as an option for my automotive needs ever again.

Horrible. Don’t take your car here. The entire system is a scam. They use scare tactics to get unsuspecting people to replace filters and parts that do not need replacing. Filters, wipers, etc. Many of the times they don’t even replace the filter but will charge you.
When I confronted the ‘tech’ and asked why my just changed oil filter was filthy and covered in road grime he said «they come out of the box that way». Oil was dirty too.
Do your self a favor and google Jiffy Lube Scam. Watch the videos and then never come back.

I stopped by this Jiffy Lube location this morning on my way to work for a quick oil change. I asked and paid for full synthetic oil and watched as the two man team proceeded to change my oil. The different oil dispensers hang from the ceiling and are clearly labeled for all to see. The man proceeded to fill my car with oil from the Supreme 10W30 dispenser rather than the synthetic dispenser. When I questioned him regarding the fact that I asked for and paid for synthetic oil, he proceeded to tell me the oil in the Supreme dispenser was synthetic but the owner had not changed the label on the dispenser yet and he would probably change the label this week. I have no confidence that this location provided me with the service and product that I paid for. Caution before having your car serviced at this location.

This Jiffy Lube has completely gone downhill since Lance left. The employees /​service techs come and go as they please and are more concerned with something other than doing their job.
The waiting room was filthy and in disarray. I come in here every other month to have my oil changed and have been doing so for over 3 years. I wouldn’t think of going anywhere else! $ 30 for an oil change and lube, my truck floor was always vacuumed and my windows were always washed. The waiting room was always clean and organized and the techs «appeared» to care, they always did a great job with customer approval in mind.
After today’s service and total disregard of customer appreciation, NOT cleaning my windows, NOT vacuuming the floor of my truck AND charging me $ 40!, I WILL NOT BE BACK. They lost a loyal customer.
I will not recommend this Jiffy Lube to anyone! If I could give it zero stars, I would…

Came here for an oil change and tire rotation. It was kind of a pain to find a place without a wait on a Sunday afternoon, but they didn’t have a wait at all. They did a great job and took good care of my car. They had a AAA discount as well, which is nice. But they do check your AAA card, so be sure to bring it with you! :)
The only reason why I am giving this 4 stars instead of 5 is because the waiting room could use some updating. The chairs were uncomfortable.

They were polite and did things quickly. They are near a Starbucks and a sand which spot so waiting isn’t that awful.
–1 because they said the cleaned my windows and carpet but they didn’t .
–1 because it been 1 day of light driving and my service light has just dinged. What the heck?!?