Foot Locker

Horrible service and the worker couldn’t come through the entire line and inform everyone there was not enough pairs

I go in this footlocker often and rarely end up buying anything. Very distinctive taste for shoes and I really got a love it, to buy it. I’m always treated well.
Today, my 11-​year-​old and his friend spent quite a bit of time in there, by themselves, trying on all the expensive fantasy shoes. No intention of buying, but too young to realize they were wasting the associates time. When my son and his friend reported back to me that they had tried on all these shoes, they said the sales person was really friendly and helpful. I just have to say, I think that’s awesome. A lot of the time, the young folks working in the stores treat little guys like mine, like they’re not important. This guy, Ferdinand, treated him like he was just as important as anybody else. Awesome job. This store has my loyalty.

I always shop at footlocker. This is my go to place. I use to work at the Carlsbad location for 7 years. But this location has left a bad taste in my mouth. I call dec 26 to ask if they had a shoe in stock. They said yes and put my size on hold. When I got their to pick it up they informed me they had sold it earlier. I of course was upset and asked why and they informed me the manager decided to sell it since it was a popular shoe. So I of course went to Carlsbad got my shoes, on top of a discount due to Escondido mess up and was as happy. I gave them 2 stars just because I use to work for them. Escondido location is horrible along with their manager. Go to Carlsbad better selection and customer service.

I came here since I received my online order last Friday and I received the wrong shoe. It is not this locations fault though. They kindly processed my return, but unfortunately they did not have the Roshes in my size. Great customer service though.

Here is a Foot Locker with out a House of Hoops but they do got other sorts of shoes and they do carry Jordan Brand. So if your looking for other sorts of shoes then this is your place. The store is not as big as your normal Foot Locker. The ones with a House of Hoops is UTC and Fashion Valley. Those Foot Locker do get Limited Shoes meaning that Some Release shoes are only available at those Foot Locker. But over all I give it 3 out of 5 for no House Of Hoops.

I have bought 3 pairs of shoes from here hyper dunks, Derrick Rose addizeros, and Kobe VI, I thought this place was really good to buy shoes until today. I went there to do an exchange for the Kobe’s I bought from them that cost me $ 140, the guy that sold them to me said they ran big a recommended a smaller size. I thought he knew what he was talking about so instead of the 10 and ½ I got a 10. I went to the gym and they were cutting off circulation in my feet. I bought them on the 9^th and could not bring them back immediately because I had finals this week. The policy is 30 days, I bought them back 7 days later and the guy was really rude to me, and said I wore them, he was right I did but for a short time. He went to go ask his boss, and came back to the counter and said I can do it this time but never again, I was not visibly upset but in my mind I was furious I mean I have almost $ 400 with them and they are going to give me a hard time woooooooooooow. I will never go back.

It’s not a bad place to buy shoes. The employees are friendly and helpful.