dd’s DISCOUNTS

I understand the no eating/​drinking policy. The reason I am upset is that I took my kids drinks away closed them up and was holding them so nobody would drink. I was denied access to the store by the loss prevention idiots. I walked out and noticed 3 strollers with water cups and juice walking in and he allwed them in. I asked the loss prevention guy why they were allowed and he said cause they had a stroller, I asked if I brouht a stroller with my drinks on it if I’d be allowed in and he said yes. ridiculous!

I have only been there a few times but it’s really hit or miss. The store is often times unorganized and gets torn apart by customers. However, there are some hidden gems every so often. Customer service isn’t really a stongpoint, I don’t think I’ve ever been asked if I needed help, and the only times I’ve asked for assistance from and employee they weren’t sure if they had a certain product that I was looking for.

I seriously hate this store but i cant stop coming to it. So ill break it down for you.
Initially as soon as you walk in you are greeted by a wannabe security gaurd/​cop. Dude seriously i feel harassed when the first thing you see is loss prevention just scoping you out. Why cant they be in the office looking at security cámaras like every other department store. And then when you walk out empty handed they scope you out as if you walked in with no money but are walking out with some merch in your pants.
The merchandise in here is cheap. I mean dirt cheap compared to other stores at the mall. Half of the stuff here looks as if its been opened on Christmas morning by a 8 year old orphan. What are these thinga returns? That might explain the price.
However you can find some cool things. But it seems as if they dont stock too often. Its the same things all the time.
Cashiers are stuck up.

I got shooed out as soon as I walked into the door because I had a Starbucks drink in my hand. There was no sign on the door that said no drinks were allowed, they made me feel unwelcome I only gave it 2 stars because of the good deals otherwise the employees are unfriendly and rude.

I have never had a problem with DDs until now. I bought a birthday gift for someone, and got gift receipts for everything I gave her. She needed to exchange items, so when she went in, they said she couldn’t exchange anything, but could buy it outright. She said no, she would just take a gift card until they had more selection, and they said No, they don’t do that because I used a debit card. After being treated so rudely, the cashier said there wasn’t anything she could do for her, and pushed her items onto the floor and called the next customer. Well, I have those items, and will be visiting that store today, with a whole lot of bitchiness. Look out bitches. I got some choice words for you all…

Inconsiderate, Rude, unprofessional. Worst store in Escondido for customer Service. We used to go to Ross at this location. I was the next in line to check out and approached the counter behind a family at the check out stand, when the kid checker told me to move to another location 30 feet from where I was, With a bad back and problem hip, I did not wish to relocate. There was no one ahead of me as the checker, door greeter and lady store manager could see. Yet they refused to wait on me unless I went somewhere else to wait in line.
What a difference courtesy makes, DD’s is now No. 1 –bottom of the list.
I’m passing the word to the neighborhood.

I’m all for a good deal… and I know you cant expect much cleanliness or organization in a discount store… but at least treat me like a human!!!
Yes, they have cute stuff, and yes it is super cheap. But will I let you treat me like dirt to get the deals??? NOPE
Unfortunately my bad experience WAS the manager… so there really was no way to report the bad behavior. Maybe I’ll try to contact their headquarters.

Spend Over $ 100 at this store and then accidentally locked my car keys in the trunk. Didn’t even have my cell phone. Went back inside the store asking to use their phone to contact one of my kids to come with my spare car key. To my surprise and shock the (security) guy informed me that they are not allowed to let anyone use their phone. He even had the nerve to tell me to just go to Petsmart next door and use their phone ! I am appalled at this kind of customer service and I will definitely not go there again !

This store is absolutely horrendous. It’s dirty unorganized, and the employees are brats. They need to shut this place down and put in something useable to society. Not hoodrat clothing. It’s disgusting.

I had some time to kill while my pup was next door getting vaccinations so I wandered into dd’s for some browsing, which of course turned into buying. I truly appreciate dd’s organization of its merchandise and cleanliness. nary a ware left on the floor, no haphazard pilings of items in random places.
Decent quality of varying goods; two pairs of shoes, a lemon squeezer and a microplane for a little less than $ 27.can’t really expect more from a discount store.

They have good deals– but all the employees I have met– and it’s been mostly cashiers– are extremely rude and have the worst attitude ever. I understand a job is just a job to some people, but my goodness I left there with a red face and I’m sure my temp was 105! The cashier kept barking orders at me like where to stand when to put my items down etc– and there was no one behind me– and someone still finishing paying! Another time I went I was there literally 1 minute before they were due to open and the «manager» just chatted and shot the **** with the cashiers and rolled her eyes towards the annoying people waiting outside their door. When Ahe finally decided she could be bothered to open the door, THEN the cashier started counting her money in her drawer with the manager watching– costing me precious time. So unprofessional and immature.

STEPHANIE is the name of the cashier who cashed me out a few days ago. She seemed very stuck up, like if she was to good to provide customer service. She didnt greet me simply gave me the total and took the cash .no «Thanks, come back soon» or anything. the prices and inventory are great. if it wasnt for the cashier i got i would give them 5 stars. You guys should consider training Stephanie with some customer service skills.

Love DD Discount store. Great bargains from clothing to toys to household items.

DD’s is the sister store of Ross. If you hate Ross, you’ll never set foot in a DD’s. The store has clothes for men, women, children, and teens. There are also shoes, purses, and household goodies to be had here.
If you are looking for cheap club wear, this is your place. I found five dresses, all under $ 10 and two pairs of shoes that were $ 10 each.