Alternative Automotive

Really happy I took my car there! Great talking to Steve, the owner. Fast, efficient service. Great prices. Highly recommended!

Great service, honest and far less than the dealer charges. Wish we’d found them long ago!

Great service at reasonable prices. Steve is friendly, honest and runs a very efficient and professional operation.

The owner, Steve, was very courteous when I called. I enquired as to how much it would cost to have a water pump replaced on my Lexus RX330. This was to compare with a quotation from another auto service company that I have used frequently in the past. Steve provided a precise quotation, and mentioned that he used only genuine Lexus parts. The quotation was considerably less than the other company’s, so I decided to go with Alternative Automotive, even though it meant a drive from Penasquitos to Escondido. There was no waiting for an appointment — I was able to take the car there when convenient to me. The shop was clean and well lit, and the work was done on time and for exactly the amount quoted. Also, Alternative Automotive provided me with a rental car at no charge, which is something the other company did not do. I will definitely be returning to Alternative Automotive in the future for my service needs.

Great service, Fast and Reputable
I’ve been taking my 2008 Lexus to Alternative for a year now. Always the same story — Great customer service and trustworthy. They tell me what work is needed on my car without being pushy. I have never felt I was being sold a service that was not necessary (unlike other places in town) I have told my friends and coworkers to use them.

Honest & quick.
Sometimes auto shops can be just about as bad as car salesmen but this shop differs from the rest. I’ve had them replace my brakes and they noticed a few other things that needed attention, but they thoroughly explained how I could postpone the work. I also like how they are conveniently located in the Auto Park area.

I’ve been here a handful of times to get service on my wife’s Lexus. They’ve always been fair and honest. I’ve been very happy with their work.

I got a good quote over the phone but when I came in, the invoice was more than double. Needless to say, I went elsewhere.

I’ve been a customer since 2007 and have always been treated fairly and without sales pressure.

Great shop.
Steve, the owner, is a former Marine and Toyota Mechanic.
They do great work at a good price. There have been a few times where my car has been fixed and it still had the issue after it «was fixed». But they have always admitted mistakes and done right by me.
I will use them again and do recommend them to anyone with a Lexus or Toyota.