Gold’s Gym

Golds Gym, in Enterprise, Alabama, offers everything you look for in a gym. The staff is friendly, the gym is very clean, and is just an easy place to go and workout. Given the proximity of the other gyms in the area (Anytime Fitness and the Fort Rucker gym), it’s rarely crowded; and, machines are always available. There’s lots of parking, it’s inexpensive, and management goes out of their way to accommodate you. In addition to a class, I have been using this gym on a free offer, with an interest in signing a one year contract. They said they would eliminate the initial fee and reduce the monthly charge (if I wanted to pay by the month). I prefer to pay the full years’ membership, so they offered to reduce the total charge by significantly more. After reading complaints and reviews about GG, I realized most of the complaints are people trying to get out of the commitment they agreed to. They aren’t happy for some reason, or their situation has changed. The written contract they sign in the beginning, however, remains the same.
The cancellation complaint seems to be number one, which is also my number one concern. Unfortunately, the downside about this gym, is the management offers a different explanation, as to what their cancellation policy is to what their contract actually states. This is not to say what I was told is untrue, I haven’t reached the end of the duration for a one-​year contract. We all know the only thing you can go by, when signing a contract, is WHAT’S IN WRITING.
The statement that you can «pay a small fee» to cancel, or can receive the difference paid with your contract, if you cancel within 30 days before the end of the contract, is not in writing. They also stated you can cancel the contract with a 30 day notice (at the gym site, with a staff member); «just come in and cancel at the counter»; and, the contract ends in a year. All are oral agreements that don’t seem to be in «writing» anywhere.
The contract also implies a continuing month to month agreement, thereafter; therefore, the process of cancellation is quite important to be clearly understood, beforehand.
«How» they must be notified of the intent to cancel is very different from what I was told at the counter… this again is not in regards to canceling «before» the end of the year contract; this is in regards to canceling it «after» the year, of which has been agreed upon, has already been fulfilled. The contract says you must move 15 miles outside of Enterprise city limits (canceling before the end of the year’s contract) to cancel if you move. However, management stated this is only relevant to «other» gyms, and not this particular location because it is privately owned. This, again, is opposite what is actually in «their» contract. This is a huge contradiction.
I think given the comparison to other facilities, this particular gym, offers the best service/​location/​parking/​and atmosphere.
This is a nice gym; but I believe this gym would do much better (especially since there are so many people that have decided «not» to join because of this one reason), if they were to post (clearly) the cancellation policy, and their process of which to completely «end» the relationship. They should have it in writing, separate, from the contract itself: adding any additional agreements (understood by both parties at time of signing), to make this the best and fairest situation for both business and member.
Overall, my review is positive giving them 4 ½ stars out of five because of the lingering question about their cancellation policy (the contract stating the opposite of their explanations, as if they have not read the contract for themselves); this works to their disadvantage, and to their detriment.
I would recommend them to a friend if these changes were implemented. Good health goes beyond the physical body. Not having clear facts about a contractual agreement is unsettling at least.
I really love going to this gym. I hope these discrepancies are resolved so I can officially join as a full time member. I am authorized another 28 visits; but would prefer to pay/​purchase the membership to go everyday.
I am not suggesting in anyway to look elsewhere. I have access to a free gym, bigger, and with state if the art equipment, but found the atmosphere here more in line with what I’m looking for. The gym offers a circuit that allows you to get a complete workout in under an hour, for every muscle, like having a personal trainer.
Read the contract. Cost, future fees, potential changes, how and whom you must cancel through, date by, how much, drop dead date you will no longer hold a relationship with them, and what happens if they go out of business. Understand it is the only agreement (contract) that matters.

Great gym. Has tons of equipment and has an awesome price at $ 10 a month. The workers at the desk are very friendly and helpful! Although it is a little older, it is still good enough for a great workout and has convenient 24 hour access during the week. There are lots of other classes you can take as well from spin, to zumba, to boxing, etc. This is the best of the gyms in this town. Hands down. So much better than Anytime and at a better price. Plus, the workers actually talk to you here and make you feel welcome! So many people from town workout here! Great place to come to hit the weights! They also have a big room for your kids too if you need to bring them as well! Very well thought out and great for the fam!

As other readers have said, this gym is a bit small and out-​dated. They do get to the point though. And while they are small and old, I felt better walking in here than I did at Anytime Fitness. My husband and I went to both to check out since we are relocating from large metro areas. Yes AF has newer equipment but they are also smaller in the inside. We also waited there for about 10 minutes and the staff ignored us from the office. The front desk at Gold’s was friendly, easy to speak with and made me feel welcome. They also have more of the equipment that I need as far as free weights and machines.
If I had to ding them it would be for their small parking lot (it’s shared with other business) and the fact that I was handed a paper membership card. Given the frequency of my attendance, that thing will not survive too many gym bag trips. The layout of the gym has no flow but I’m sure that is due to the design of the orgiginal business that was located there.
Price is reasonable and they are a true 24 hour place (staffed too).

I enjoy this gym. The equipment may be outdated but, it gets the job done. The staff are amazing and the childcare is good as well. My children are always felt welcome and they are reasonably priced for a membership. When I go, the gym is not flooded, overcrowded, or dirty. The facility is kept clean. I would say don’t judge at first glance. Give it a try.

If you stay at the Candlewood suites on Brabham Dr esp long term, you get FREE access to this gym, it’s a good alternative if you don’t want to drive all the way down to Fort Rucker’s. Overall, a fairly decent place with a mix of old and new equipment and was what I expected… nothing fancy. There’s the large main area with wall side filled with treadmills, ellipticals/​stairmasters and stationary bikes mixed in with machine weights, and next to it is the heavy free weight area with some random treadmills and stairmasters. There’s a separate room with more free weights and an aerobic room where you can go to if there’s no classes to stretch and use the balls. Locker room is available and you just need to bring your own lock, and does have showers and a sauna. If you forget your towel, you can borrow one for the day BUT it costs 25 cents.
The city person that I am, I wasn’t used to seeing a barrage of FOX news on TV all the time but I am in Alabama so just expect it anywhere here lol, they do play music but after a few minutes listening to it, it sounded like pop christian music rather than the normal radio songs… if that’s your thing, that’s cool but I definitely brought my own headphones and ipod playlists (Which I do anyways at any gym). Clientele was quite mixed but the best part is that the times I go, this place is NEVER super crowded. No waiting for a machine, a cardio machine is always available, and there’s lots of space.
Front desk attendants were always friendly so no problem with the people who work there.
Overall, it’s like any other gym… don’t expect high quality luxury but is decent enough for you to get an adequate workout at.

Not my kind of gym, it was free with the hotel stay, BUT it needs new machines and improved arrangement.
The people behind the counter were great and helpful, the 3 stars are for you!

Gold’s Gym in Enterprise is a fairly standard small scale gym. There’s not a lot in it and what there is isn’t that great. They only had one pull-​up bar, which greatly hinders my workouts, but they did have 2 squat racks which is a plus. Everything was clean and pretty tidy. The staff was friendly. I’m not sure what they charge because I got to use the gym for free with my hotel stay. It’s not a bad place to come and work out.