Security Central, Inc

We’ve been using Security Central for about 5 years now; both in our old house and in our new house.
We did have an issue with a couple of the devices installed by the Tech (wrong devices for the area) but their President stepped in and had the issues resolved in no time. It probably shouldn’t have had to be escalated to him but I’m pleased he took care of it.
I’d happily recommend them to anyone looking for a security monitoring company.

I worked with Security Central for almost 7 years when I managed a large property in Inverness and would not recommend anyone but Security Central to guarantee the safety of your business property. They are on top of it 24/​7, kind, professional, thorough and knowledgeable.

I have used Security Central for years, and have referred several of my family and friends to them. They have never let me down, and they are always responsive and friendly. And I love working with a local company, as opposed to on of the big «chains» where monitoring is happening somewhere far away.

You (Jordan) wrote today 11 – 05, you will contact me offline to address my concerns? I already spoke with you (Jordan) on ¹⁰⁄₃₀ per your offline request. I thought we had a good conversation, but apparently not. It is completely inaccurate for you to say your tech explained the chirping sound was not coming from the alarm system and offered to power down the system. Your tech is the one who explained the chirping was coming from a heat sensor, installed by Security Central. It was never offered to power the system down «so that you could be assured it would not disturb you in any way.» The PG version is — your tech told me I could sign up for the two year commitment at $ 32.00 per month or deal with the chirping.
When we talked on ¹⁰⁄₃₀ you apologized for your tech, but reiterated your company policy is to only service systems that are currently monitored by Security Central. I then explained that I have since called Springs Security Systems Inc. Their tech came out (free of charge) and quoted the replacement heat sensor. Never once did they try to force me into any type of monitoring commitment. I had them replace the heat sensor. I was so impressed with their level of service and professionalism I had them back out and they replaced the all smoke detectors, heat sensors, and added additional motion sensors and glass breaks. They are now monitoring my system for 30% cheaper than your service.