Pasternak Mark R DMD

It’s not 1 star for the dentist as I never actually met with him. It’s a 1 star for his receptionist/​office manager Sharon Lundberg.
I called to make an appointment and Sharon asked the last time I had xrays. I told her I wasn’t sure and she said that I would have to pay if insurance had recently paid. I asked her if she could call Aetna for me and she said she didn’t have the manpower and I would have to do it.
I told her that I was too busy to do it and I would have to call another dentist and she just hung up on me. Flat out hung up.
I called back to tell her thank you for hanging up on me and she said, «You are too high maintenance» and hung up again.
There are ways to handle customers and this isn’t one. My family will be bringing our teeth to someone else for the next 20 years. What a shame for the dentist who will miss out on this revenue and may be a good man and good dentist.
Be careful of who you hire when they represent you to the public.