New Age Real Estate Co

After running into an issue with this company, and leaving a negative review on Unilocal,I happily return to update that review. I was recently contacted by the owner of this company, who bent over backwards to make things right, and am more than satisfied that the negative experience I had was not the way this company normally does business. It says a lot when the owner of a company takes such a hands on approach to fix a customer’s negative experience. The only reason this review is 4 instead of 5 stars is the initial negative experience that I had.

Initially I posted a negative review based customer service response and efficiency. The review brought a fast and positive response from upper management seeking to resolve and understand my concerns. This fills me with hope and happy thoughts going forward. One bad apple does not ruin the tree.

New Age Real Estate is all you need!!! After dealing with slumlords and agents that just don’t have your best interest at heart, New Age Real Estate is a breath of fresh mountain air!!! They are at the pinnacle and forefront of what they do and it shows every time we are in contact with them.
Terrence Lennon represents our new rental unit and believe me when I say that perfection is an understatement. Mr. Lennon is always courteous, kind, communicative, flexible and understanding. He is very knowledgeable and always very generous in educating us in anything that needs explanation. He is always available and never too busy to help!
New Age Realty also brings an added level of convenience with their online portal. All around I would recommend New Age Real Estate to anyone looking to simplify their lives and bring piece of mind home!
Robert & Kimberly
Centennial, Co

My condo at Black Feather was managed by Angela Puello and New Age for nearly 10 years until I recently listed the condo for sale with Angela as the listing agent. As far as management, my property was occupied and rented for at least 95% of the time. When I was ready to sell I found it beneficial to have Angie make the arrangements with the tenant as well as preparing the property for listing. She made the transaction very smooth.
Angie guided me through the process and got me an all cash offer over 10K above asking in just one weekend. I give Angie my highest marks for competency and trust-​worthiness. On top of that she was awesome to work with.

They scheduled a showing of a house for rental in Erie where I swear, 20 people showed up; then they explained that the tenants changed the locks and no one could get in to see it. But if we came back in an hour and a half, we could see it. So we did. We had driven all the way from Fort Collins just to see this damn place, and skipped our toddler’s nap time, so she was a wreck. After seeing the house, the guy Dan said not to bother applying because at least one application had been approved.
Now why couldn’t he have told us that before we drove from Fort Collins to friggen Erie, then waited 1.5 hours? We are a semi homeless family schlupping our poor two-​year-​old all over Colorado because the rental market is so insane right now and we keep arriving to showings where applications are already in. I had called the day before saying «we happen to be in Erie just today and it’s unlikely, but just wondering if it’s available to look at right now (Saturday).» Clearly we are people who do not live in Erie. Yet he texted back for us to come to the damn open house the next day on Sunday.
I am so tired of this bullshit. If the place is spoken for, don’t make a bunch of sad dreary families show up to make your rental look «hot.» If we wasted half a Sunday, I can only imagine how the 20 other people felt.

* Horrible communication
* Consistently chose tenants that weren’t able to pay the rent on time
* Don’t work well with the association
My calls weren’t returned or answered.
The office staff isn’t well trained or professional.
I would NOT recommend using New Age Real Estate to manage your property.

I have just completed a one year lease with New Age for a condo in the Park Hill Village neighborhood. They were very responsive and helpful in all communications. Maintenance requests were always quickly taken care of. Definitely a great leasing experience.

We just moved to CO for new jobs, we had no place yet and only a day to figure it out. They have been pretty accommodating considering our circumstances. Their application process is more intense than other places we have looked at so far. However, we both appreciate it considering our last place there were always creeps moving in and out.

Great property management group! I was a renter of a unit they managed and they were very easy to work with and very accommodating. They responded very quickly to maintenance items and were always pleasant and courteous. I would recommend them to anybody either wanting to rent out a property or wanting to rent a property they manage.

Daren Roberts, the employing broker at New Age, went out of his way to ensure a misunderstanding was taken care of and even went so far as to issue a credit on rent to make sure the tenant was happy!
I would suggest working with Daren at New Age for anything property management related as he seems to have a solid grasp on his industry and people in general.