I live in SE Aurora where there have been two major hail storms thus far,(May 2014) so we’ve been inundated with calls and door-to-door sales for roofing estimates. Fortunately, I’d already chosen this roofing contractor well before the first storm hit, knowing that our roof was already needing replacement. I did my ‘homework’ beforehand and spent several hours online and by phone shopping for a reliable roofing company. Over the course of 3 weeks, I had several of the top-rated Denver roofing companies each come by to give an estimate on replacing our roof, gutters and exterior facia. With each company’s rep/salesperson, my request was the same and after scrutinizing each company’s proposal, M&R was way ahead of the pack by a long shot. I’m an extremely conscientious consumer when it comes to making a big-item purchase, so when it’s something as significant as the roof to my home, I want quality, reliability, professional service and a product that is going to last. In comparison to the other folders of bids and estimates, M&R’s work was much more efficient, focused and professional — and…(THEBIGBONUS!) — they offered the most competitive price! I wanted the best company in my search, and M&R Roofing went right to thee top of the list. When their pricing was also the most competitive, that was a bonus!(I would have chosen M&R even if they weren’t the least expensive of the bunch!) Sometimes you just have to trust your instincts and go with that gut feeling when you’re dealing with a potential contractor. M&R sent a gentleman by the name of Marko — who truly made a concerted effort to ascertain every aspect of what needed to be done to complete my roofing project. You can tell that Marko CARES about what he was doing and takes his work very seriously. In comparison, one company’s rep stood in my driveway and gave me a written estimate without even using a ladder to get on my roof! Another climbed quickly to the edge of the roof to lift up a couple shingles, and another one simply measured the length of the house. Not surprisingly, Marko from M&R spent quite a bit of time on my roof taking measurements, making specific notes on the fireplace flashing, specific areas that needed attention, and making a complete inspection of all of the facia and items(front, back and sides) that needed to be replaced. Marko asked enough questions to know what my specific needs were, and he put together his proposal to specifically meet each of the incidentals I’d mentioned. Bottom line is — Marko KNOWS what he’s doing! — and his experience showed in every aspect of getting the job done. While I was inclined to just go with his judgment on several color and material selections, he was thorough and precise, making sure that I understood the exact product item and color/pattern selection. Marko’s completed proposal was emailed to me as promised the following day. He returned with shingle samples and brochures for the product I wanted. The proposal & contract were as precise and efficient as he had been, so the decision to move forward with M&R Roofing was a no-brainer. M&R is good at what they do. He mentioned another property in Capital Hill that they were working on that I’d driven by the previous day, so I had the confidence that they were legitimately a solid company — and the other home’s roof I’d seen simply reinforced that. In every aspect of getting the job done, Marko informed me of the process and what would happen next. The install day was within a two-day window the following week and I would be given a call by one of his teams(Doug’s) as the install day approached. No surprises! and everything went off without a hitch! The M&R home office receptionist had pre-mailed their contract and billing information(and product warranty), and all of the city permit paperwork had been correctly filed, posted and completed in advance of the install day. I was told that the time to complete the entire roof would be approximately a day and a half, with any allowances for unexpected weather, etc. On my install date, two men showed up at 8am and began the process of removing my old roof first thing that morning. Before noon, the new materials were being put in place & a second crew of men arrived to begin work on the facia and gutters. I had to leave in the afternoon, and returned home at 6pm to find everything had been done. Dead branches were trimmed that might damage the roof. It looked like a brand new home! Doug’s crew completed the entire project in less than 9 hours. The yard & driveway were spotless &the roof, facia & gutters looked great! I can recommend M&R Roofing without hesitation — and told Marko I was happy to have his company’s sign in my yard for advertising. I told M&R I was very satisfied with their work — & happy to share my experience with any of their future customers looking for references. Great job M&R ! 10 stars!
Dave B.
Classificação do local: 4 Northwest, Denver, CO
This review is about the process of replacing the entire roof of our house. 1. The bid was thorough and competitive. Wally explained everything and left behind plenty of literature about the product and their service. 2. The crew showed on time and the leader introduced himself. They obviously care about safety and almost no debris reached the ground but went straight into their trailer. 3. At the end of day two(a short day as the rain clouds are dropping water) they have removed all the old and replaced them with two under-layers. Again, all the debris magically disappear. 4. They returned when the weather improved and completed the roof. Again, clean area. 5. The City of Denver inspector approved the roof. 6. The final bill was for the amount quoted. 7. I am happy and would recommend M&R Roofing.