Great Clips

I am having terrible luck with salons as of late, particularly regarding tipping and methods of payment (cash tips only… No American Express… Only seashells accepted here.). I’m all «please take my money» but if it’s not done in accordance of biblical law, apparently my money is no good here.
I was optimistic on getting my little guy trimmed up as I have brought my daughter in here several times before. The girl who cut my son’s hair did great under the circumstances (with all his wiggling about and all) but come time to pay and they don’t take Amex. Which, unfortunately, was all I had.
I apologized profusely and handed her the $ 7 in cash I did have in my wallet, upon which I was asked to leave something as collateral and told to come back no later than 5pm today with the balance owed. That unfortunately wasn’t going to happen. Not with a toddler ready for a nap.
I was then told by another employee or manager that the hairdresser would have to pay the remainder of the tab (another $ 5 bucks or so) which I’m pretty sure is illegal so now I’m crying because I’m me, and a really nice guy offered to pay for us.
It was such a terrible experience and I will definitely go back to drop off a tip for the gal ASAP, but I’ll never go back as a customer. I should have known it wasn’t going to be a good experience when I called to make an appointment and the paper cup who answered the phone told me they only accept online appointments or walk ins.
(And people are scared machines are going to take our jobs. Why are you here??? You have one job Receptionist. Get receptioning and take my request for an appointment! Maybe if they weren’t paying you to not take appointments, Great Clips could afford the Amex transaction fee. ARG!!!)
Listen, all my mommy emotions aside why are businesses making it so hard for their customers? If I want to put a tip on a card or pay with the perfectly good card I’ve got, just let me! Do not make me hunt down an ATM or open a checking account or leave my first born as payment collateral for a $ 12 haircut. That’s all I ask.
Again, any day I leave a Great Clips in tears isn’t a good one. I guess I’ll light another candle at the alter of Martin de Porres and pray for a better experience elsewhere.

I went in and asked for a specific haircut. The lady was rude and acted like I was asking the world of her. She screwed up the haircut and then charged me to much. I will not be returning to this or any of there locations ever again.

First and last. These stylist seemed to be more about what they wanted and not what I nor my roommate wanted. All three who were in there were more interested in the attitude they were throwing each other than listening to what we had to say. By no means did we leave there horrified with our hair but at least my roommate was able to get the haircut she wanted.

I would give this place 5 stars as all the stylists are great except for 1. Do not get your hair cut by Jess. Male or female she will butcher you. Call her the «river point plaza butcher»
I need a trim, I loose 4 ½ inches. He needs a trim and gets an uneven buzz cut.
To top it off, her personality is miserable and scary.
Your good to go here as long as you get a different stylist. Jodi is awesome.