Goodyear Auto Service Centers

They tried to rip me off, plain and simple. The repair tech told me I needed new rotors, as they were dangerously near the end of their life. I didn’t buy it. My battery died a few weeks later so I took my car to the dealership and had them check the rotors. Not only did the rotors not need to be replaced, they told me that the next service sticker put on by Goodyear had me coming in way earlier than needed. These guys are crooks. Avoid at all costs.

This place is a total rip off. I was able to fix my car at another mechanic shop for half of their estimation. They probably think that people are made out of money. They also blatantly lie to you and suggest to fix things in your car that don’t have to be fixed. What a joke! No wonder their place is empty when you walk in.

These guys were great. I had a slow leak in my tire and it turned out to be a leaky alloy wheel: they diagnosed the problem and when I went to check out, they said «no charge!» Also, they took my car right away so I could wait for it. Another time I drove up to have my TPMS sensors calibrated and it was done immediately. Good customer attention…

Please beware of the Goodyear Auto Service Center in Englewood NJ. I went there for a routine oil change and rear breaklight replacement and I left paying over $ 200. They unnecessarily used synthetic oil on my 2000 Honda Accord and had all sorts of hidden charges and fees. They also wanted to perform a break fluid «flush» for another $ 300 — also unnecessary! I have been to a number of mechanics but this place is by far the most shady. Avoid at all costs!

I know there are a ton of bad reviews here, but my experience was very positive. Eddie is such a great guy and made my life easy when ordering my huge 17″ duratrac tires (which look great on my truck btw). Eddie explained everything that they offer, including the awesome three year warrantee. Tires are an investment and I know with regular rotations for the next couple years they will last. Thanks again.

Thanks for the quick help and service guys. Tires and wheels mounted and balanced in under 45 minutes on my E350 with no reservation. Thanks again.

I came here to leave a good review for this place but then noticed all of the terrible reviews below. After reading several comments from people stating that they had scratched rims, I came to my car to check my own and noticed that mine had bad scratches as well.
Initially, it seemed liked they were good bc the customer service was good. I paid $ 55 for them to plug the tire. I should have gone to my dealership but this was the closest place.
Kelly was the mechanic who fixed my tire. He was very nice but I’m not happy about my scratched rim so I will not be returning here.

The only reason I go here is for pure convenience. This place is right across the street from my job so its easy to drop my car off for an oil change while I go to work.
The guys that work there are nice. It takes a good 5+ minutes to check-​in and get everything situated even with an «online appointment». I may just stop making online appts cuz it doesn’t seem to save any time. Plus there’s no way to save your car’s info, so every f’ing time I get asked the same questions: Make, Model, Year, Milage of my car, just to get asked the same questions in the store.
As a fellow Unilocaler previously stated, they are a little sheisty. In the beginning they would call me every time saying I needed to get my tires rotated or brake pads replaced, but now that they know me they don’t pull that crap anymore. But I would assume a lot of auto body shops are like that, no?
I would recommend this place if you work nearby like I do. Just get a second opinion if they tell you you need any other work done.

Worst place ever. Replaced 2 front tires on brand new BMW. They scratched both rims with the tire machine.

AVOID!!! Went in for an oil change and within minutes of walking in, the mechanic rushed in to tell me I also needed my wheels aligned! And he told me to call my husband for approval LOL! I didn’t get the wheels aligned and they r just fine! This place is a scam!

I went to Goodyear originally to get my oil changed. That issue was solved. Then I was told my tires were not aligned and that my entire back brakes needed to be replaced included pads and rotors. The car is fairly new and I have not used the car in sometime because of living in Manhattan so I was a bit weary, especially to have worn down all the way to the rotors. So I took it to another place … guess what? I still have 5000 miles+ left. Good thing I got a second opinion!

An absolute rip off. They charged me $ 130 to give me an estimate for $ 900. I had it fixed else where for less than $ 300 which included changing the alternator that Goodyear did not even write up. My wife bought tires from them. No wonder they are called Good year. The tires were good for only one year!!!

I was very pleased with the service here. I was able to make an appointment online, which was convenient for me. When I showed up, they were expecting me and I didn’t have to wait. I simply stated my name and they already knew what car to look for in the parking lot and just asked for the key. It wasn’t overly crowded and didn’t project a ghetto vibe at all. There was coffee available, not great, but decent by garage standards. The waiting room had satellite TV and so it wasn’t boring. They also claim to have wifi but I didn’t test that. The work was conducted professionally and within a reasonable amount of time. I had a discussion with the service personnel and this was done in a friendly way. The thing I liked too was that the facility itself is like a throwback to the 60’s. It’s a spacious tire showroom with tire samples and fluorescent lights and ceiling panels, like my classroom in high school. This is basically the type of vehicle service operation that I prefer.