Diesel Emissions-Progressive Diesel

In a follow up to my previous bad review about this company, believe or not it gets worse. I continued to go to them to get my diesel emissions because they are only five minutes from my house and now I won’t even do that.
Apparently the latest thing they do is the snotty lady that answers the phones comes here to Unilocal,prints out all of the negative reviews you have posted, highlights them for you and DEMANDS to know why you posted them.
Seriously?
I honestly had forgotten I wrote a review of them, but I did know for certain that I wouldn’t go there for repair work because of my past experiences. For emission test, sure, I can always ignore their recommendations to spend thousands fixing phantom issues (albeit they didn’t do it this time, probably because of my bad review of them). But, yes, I did review them.
But this latest tactic is absolutely low class. Really, lower than low class. How tacky to print up all your negative Unilocal reviews and demand you answer questions about them! Whats worse is that they delay doing this little bit of customer service until your truck is in the bay (15 minutes past the appointment I set, no less) so that you can’t just say «forget it, give me my keys and I’m gone».
And since I’m closing the book forever on this shady shop, apparently things have gotten worse for them as they are now only open Monday through Thursday because, you know, nobody wants to get work done on the weekend or anything.
Add to this that I set an appointment two weeks ago and we got a fairly small snow storm and they didn’t show up — something I can totally accept if they can’t get there but they don’t even bother to change their voicemail or call the people with appointments to tell them they are closed due to weather. In this day and age how hard is it to change your voicemail? It’s my own fault I didn’t call beforehand but it was such a minor storm I frankly didn’t expect them to close, regardless I called them in their parking lot just to see if maybe they were opening late and, nope, too much bother to change the voicemail in this easy-​access day and age.
Hey, I was the first to write a review of this shop and it’s pretty much 1 stars all the way down the line ever since, add that to their BBB ranking and they might as well put up a sign that says STAY AWAY.
In closing if you are looking for a shop that’s only open during bankers hours four days a week, closes for the slightest bit of weather, tries to convince you to do thousands in repairs on your vehicle — needed or not, doesn’t clean their bathroom (yea, I noticed) and researches you so they can back you into a corner and question you about anyone you didn’t give five stars to then this is definitely the place you want to go.
P. S. — Hey nasty lady at the front desk that prints out reviews, be sure to print out this one and shove it.

I had almost the exact same experience as another reviewer. I took my car (which has never failed emissions or had any major troubles) in for an emissions test. They came back and said that it failed because the check engine light came on and the smoke levels were too high. Then they said that they would be happy to do the work for me… of course I said no.
Well, I get my car back to leave and sure enough, it’s billowing smoke. It took about two weeks for that to go away. I have no doubt that they either put something in my diesel or on the engine to make it smoke, probably in hopes of getting me to agree to having them do the repairs.
I am a woman and they did their very best to intimidate me into giving them more money. When I got there they tried to make me pay a higher price than was advertised on their website. They made me wait for well over an hour while they took my car to the back.
This was a terrible situation all around. I should mention that I had my test done somewhere else about three weeks later. Not only did the check engine light not present, but my emissions levels were extremely low.

So I don’t want to seem like the whiney customer but I expect quality and professionalism due to the fact that I owned a shop and was also an aircraft mechanic and inspector, so I know quality and mechanics very well. These guys seem to try and take advantage of the average person who does not know any better and when I exposed and confronted them they told me I was no longer welcome back. Well guess what, they install a limited life time warrantied part which failed and their stipulation was that they needed to do the labor, so I called them to see how they wanted to handle it and they would not even return my call, not a good way to handle a customer that had his truck towed in for an alternator and ended up spending $ 3500. Please do yourself a favor and shop around for quality diesel repair shop as this is not the one to do business with, go to the BBB and you will see they are not accredited

I came here for an emissions test. Even after making an appointment I waited an hour for the test. Then they told me they had to put in 2 quarts of oil at $ 10 a quart. I recommend not coming here unless you want to wait AND pay more for your emissions test. Go to Diesels Only instead.