Denver Endocrinology Diabetes & Thyroid Center

First off, the office process of this place is a major pain in the butt, but I guess all doc offices are going to be like this going forward. You check in on all this automated Ipad stuff, only to get asked the exact same questions again with a technician when you are taken back for your appointment. I wish I understood the point of having to bother with the automated check in just to have to repeat everything again. The web portal they want you to use for your records with them and messages to the doctor is also a bit clunky. My experience with the staff there has also been all over the place from a few nice people to some that acted so exasperated to have to deal with you just because you are standing there.
As for the doc, it took 3 months to get in with Dr. Gerard re: potential PCOS issues. I had already spent 2 years dealing with various other docs and tests who couldn’t full assess what was going on with me, & I went in to her with all the info on what had been tried and my desperate need to find someone to help me get resolution and healthy. I really like Dr. Gerard and thought she was pleasant to discuss issues with, but it is near impossible to get with her & the appointment always feels rushed. She is so booked that the whole point of me being there was for her special insight & experience, but she couldn’t see me for an important follow up and had me scheduled to see an assistant b/​c she was booked out into Feb 2016 in July of 2015, and couldn’t have me see another doctor for the follow up. Even though there is a portal to message with her, assistants end up handling some of the responses, and for me, they did not answer correctly and would be contradictory to my conversations with the doctor or even providing answers that didn’t even apply to what I was asking. I had to point this out with why I didn’t want to have an in person follow up with an assistant and not the doctor in order to get a proper follow up with Dr. Gerard. Once I got in to see her, she didn’t even spend 10 minutes with me and was ushering me out to follow up A YEAR later.
Just doesn’t feel like you really get what you pay for from coming to a specialist, and I think they are too overbooked to give proper care.

I’ve been a patient of Dr. Buckely for several years. Yuck. You’ll be seen/​treated by students or a sassy wannabee physician’s assistant most of the time. If/​when you get in to see Dr. B. she does listen — but is brisk. Too prone to prescribe a new pill or just add to the list of meds you must be taking for me.
I’m shopping for a new doc again.

Waited almost three months for a new patient appointment and was called the day before and told the appointment was cancelled. Said even though my MRI and Ultrasound showed masses in my thyroid, my blood work levels were fine and they would not see me. My mom had thyroid cancer and died, and her blood work levels were fine too. Not the only doctor in Denver to act this way though, and that is a shame!

What a superb office. Everything can be done online. This office is a well oiled machine. Everything is done with precision and efficiency. These docs know how to use state off the art technology available. I love the staff and all the perks bring a patient there. Thank you y

I have been a patient of this practice for over five years. I have found the staff helpful and courteous. Dr. Gerard has type 1 diabetes so she is well aware of the hurdles diabetics face. I don’t have diabetes but she would be my first choice for advice if I did. She wants me to feel well and is willing to offer suggestions in addition to prescriptions for thyroid issues. No doctor always responds perfectly to patients because they are human like their patients but Dr. Gerard listens well and consistently tries to make the visit a positive experience for me. I highly recommend her as a physician and her assistant Gia. Talk to Gia if you have any problems regarding the practice.

I was referred here by a doctor for low testosterone (424) for a 24 yr old male, among other things but mainly testosterone. When meeting the doctor, he told me my testosterone wasn’t low, I’ve been told otherwise by two separate physicians, but it was just the time of day the lab work was done. Instead of retesting me, he argues with me, saying «I don’t think it’s necessary». Then he claims I may have cushing’s disease. Which is a true stretch considering I only show one symptom of cushings. I asked for other simple tests for other issues like hair loss and he said he wouldn’t do those. When I asked why I have acne at 24 and what could hormonely be causing it, his reply was «I don’t know, speak with dermatologist». Some background, I’ve been in and out of dermatology offices without an answer and tried all of the topicals, washes and medications. They haven’t fixed the entire issue, otherwise I wouldn’t ask. Finally, he tells me all of my issues may be caused by anxiety and I should go to cognitive psychologist after I told him I tried therapy for years and am not a fan. And while in therapy and on heavy medication my issues persisted. Aside from him assuming I have tried nothing for my problems, talking over me and literally telling me no to blood tests I asked for, the obiece receptionist has a terrible attitude.
I was originally referred to see the head of the practice but she was booked until December. I should have waited.
tl;dr: Unproffesional and unhelpful with a bad attitude.