D2 Day Spa

I bought a groupon about 3 years ago for D2 day spa and have been coming back to Dee ever since then. She’s the only masseuse I’ve known that takes the time to get all the knots out of my back, I’ve had to come to her sometimes for two sessions, but she always manages to get them all out. She gives a lot of attention to detail, for example, always remembers to apply the bio freeze on me so I’m not in pain the next day. I’ve also done the seaweed wraps by Dee and I loved those as well, the product was amazing and left my skin with an amazing glow and tightness!
I’ve sent my family members to Dee and they’ve loved her massages !
I just had a massage yesterday and it was great, one more in three weeks and my back and shoulders should be knot free and then I can go back to enjoying a more relaxing massage
Some people have said that parking is an issue, if you get there early enough there is plenty of parking in and around the area. And yes it’s not a full service spa but the treatment is much more personalized then going to a spa where everyone is getting the same massage regardless of your issues.
Dee is always running promotions and discounts so for the most part you never really pay the full price !

I have no words to express my level of anger and disappointment at the complete lack of professionalism at this establishment. First of all, trying to book an appointment took a month and a half as this «business» doesn’t return phone calls or answer e-​mails. Secondly, when I finally spoke to the owner, I explained I had received a groupon as a gift and she said she doesn’t like to do that package in the winter as it leaves the person cold so she upgraded me to some other package. When it came to finding a date to book the appointment, it was made for a month later. Almost 3 months just to get this *expletive* appointment. Now, 2 days before said appointment, I get a confirmation email in the morning only to receive a voicemail this afternoon canceling my appointment because the owner «didn’t realize it was a groupon and only does groupon appointments during the week» but she could «squeeze me in on sunday night».
How the *expletive* can this «business» operate??? I was given this as a gift because I am a stressed out and tired single mom. And now for it to be canceled two days prior after a confirmation email is so upsetting I cannot even find the appropriate adjectives to describe how upset I am!
Why would this «business» put itself on groupon if it doesn’t want to deal with groupon appointments?!
If you want to cancel on me two days before, at least tell me it was a family emergency instead of this complete bs excuse that is so unprofessional I cannot understand how this place is in business!
Reading the other reviews I can see other people have had similar experiences booking an appointment. Honestly, I was annoyed that booking an appointment took so long, but was fine letting that go. This however, is completely unacceptable!
Do not waste your time and energy attempting to do any business with this establishment!

Booking an appointment here is God awful… Wish I could say I used the groupon my husband gave me for Christmas but I’m now just having him get it refunded, which sucks cause it was a gift, but it’s just too much time wasted and aggravation to continue to play phone tag with them for MONTHS… I have a 9 – 5 too, so I’m not always available to answer my phone… But for crying out loud you are a BUSINESS… Invest in a front desk person!!!

All I can say is that I am married to this place for life. My husband and I travel a lot and I get a massage everywhere I go. My standards are quite high so I am not easy to please. I stumbled upon this place when I was pregnant in 2012 and it is clearly the best I have been to. Martha and Dee both know what they are doing and have a way of getting into your head and giving you exactly what you need on any given day.
I am very happy with the ambience and the music they play.
I will agree that there are some issues with the parking, but its still very manageable. Honestly, for a place this good, a little bit of a parking hunt should not matter.

I have been to D2 many times and at each visit my massage was fantastic. She really targets the areas that give me the most trouble and I always leave feeling very relaxed. I definitely recommend this spa.

My husband surprised me with a pre and post natal massage from this place. I’ve been a customer ever since. They really listen to what you want. If you like a firm vs not so firm massage. if you have specific areas you want them to concentrate on. they do get pretty busy– so leave Dee a message so she can call you back and schedule.

my massouse was great ! i had a prenatal massage :] clean place !

This has been by far the best prenatal massage I have ever received! Very sweet comfortable room & my masseuse really knew what she was doing! We have unfortunately moved out of state but I wish I lived close by because being pregnant again… I could surely use one now!
Worth trying & making this cozy place your regular to go massage spa!

Just to add an update since my last review. Shally has since left D2 (booooo), but I have had massages from almost every masseuse at the place and have yet to receive a bad one. I’ve graduated from Swedish massages to deep tissue and haven’t looked back. I have become addicted to getting my massages here and would recommend the place to anybody.

Horrible experience. Difficulty booking. Scheduling and call back issues galore. Unprofessional staff trying to convince you that you’re getting a bargain for what you’re paying so they can make more in tips. Oh and a 60-​minute that lasted 45-​minutes.
Royal treatment? No. Royal Pain! Not recommended whatsoever. Please save yourself the trouble.

I kept calling to book an appointment and no one ever picks up. I left messages and no one called me back. I bought a living social deal which is about to expire and now I have asked for a refund since I might lose the promotional value.

Pros — great couples massage both times that my boyfriend and I have gone
cons — it is impossible to schedule an appointment with them!!! i had this bad experience both times and when you do finally get the chance to speak with someone they are booked for weeks. I rather go to a massage place closer to my house for less money for the equal massage
if you prefer a more private setting this is the place to go but be ready to wait forever for an appointment.

My husband and I came here for a couples massage and it was nothing short of amazing. The two masseuses (Dee and Martha, I think) made the whole experience relaxing, peaceful, and enjoyable. They were also knowledgable about the physiology of the body and its muscles.
The only reason I did not give them 5 stars is because it is very difficult to get in touch with them. There is no receptionist or answering service taking their calls so you can only speak to someone when they don’t have clients. Worth the wait, but puts a bas taste in your mouth before you even get there.

Okay, let’s start with the positives. The facility is a charming old building with a lot of history and character. The last time my husband and I went for a couples massage, the therapists did a great job, and we felt very relaxed afterwards.
That being said — the major problem with this company is its lack of communication! It is nearly IMPOSSIBLE to schedule a massage! They never answer their phones, rarely return calls — same goes for email responses. I had the same problem with them back in the summer of 2012, where the excuse was that they were new and just learning the phone system.
This is NOT a good way to do business. Period! What a shame — great massages, poor customer service. I will NOT go back again for this reason-​sorry :(

I’m writing this on behalf of my mom, as my brother and I got her a gift certificate here. She said the massage itself was wonderful. However, the building had no heat on the day she went. No one informed her of this until she was in the room. She said it was absolutely freezing and it ruined the experience. They did email her the next day but only offered her another massage at the same price we had paid. That’s unacceptable. If the building had no heat then they should have cancelled their appointments that day. Following up by apologizing and not offering her anything was a true customer service fail.

I went this place three times and I had swedish hot stone massage by Shally. Very nice quiet ambience and temperature was perfect, aroma was great. I liked it very very much specially Shally is great. I went there after long distance cycling race.
My body muscle was all tighten up, if you are cyclist you will know what I mean. Shally asked me what I do, I told her I just finished 100 miles of cycling, she know exactly what to do, From my neck and shoulder muscle, calf, gluts, quad and hamstring.
it was really excellent, I was completly loosened up, I was able to cycle again next day. if you are a cyclist, looking to loosen up your muscle after Gran Fondo. Shally is person to see. It will be therapeutic. I will go there again.
but Parking lot is so small. hope you find parking space. they rarely answer phone my phone call or return my email, BUT when my wife call them or Email them, they respond right away. Why is that?

Great massage via Felipe. However, it is difficult to make an appointment. They do not return phone calls.

Bought a group on for a couple package and my girlfriend was thrilled with the trip.
The staff was warm, welcoming and the overall experience was worth it. Since I did buy the group on, I did tip alot extra because I felt they deserved it.
It was my first massage experience so I’m not sure how to gauge it. I can tell you I was relaxed and felt great afterwards but from the eyes of a novice how much good could that tell you but If you were hesitating calling them and wanted to read a review, I’d say go for it.

The staff at D2 was quite friendly and the ambiance was very welcoming!
Like others have said, it was in shared space and parking was a pain!
The setup itself was really nice. The inside smelled good, the place was clean, the rooms were pretty and there were friendly masseuses.
My husband said his massage was one of the best he’s ever had! Mine on the other hand was a little different than I’m used to, I’d say a little less to be desired but it wouldn’t hold me back from coming back, I’d just ask for someone else.
I’m sure we’ll be back for more!

I purchased a Groupon ($ 55) for a 60 minute hot stone massage, foot scrub and wrap. Scheduled an appointment for the next day and was told by Dee, the owner, that Groupon’s description was slightly incorrect. She explained that the deal was part Swedish massage, part hot stone and a foot scrub. She also explained the tight parking situation and the spa setup — it is basic and doesn’t have amenities like showers, saunas and steam rooms.
The massage itself was 5 stars. My masseuse, Filipe, was a soft spoken man with very calming energy. The massage room was beautifully decorated and had soothing ambiance. Filipe was my first male masseuse and admittedly I was a bit nervous, but he turned out to be fantastic!
I docked two stars because in my opinion, calling this place a spa is a tad bit misleading. As mentioned before, it lacks almost all spa amenities and was a lot more basic than I expected. Said ‘spa’ is really two massage rooms on the second floor of a shared office space. The restroom is shared. I wouldn’t have much of a problem with this setup if the original price for a massage was indeed $ 50. But at $ 129 for a 60 minute Swedish massage, I’d be more incline to go elsewhere. (Again, this is taking nothing away from Filipe’s exceptional service!)
A couple more things:
— Grand Ave. is one of Englewood’s busiest roads. Rumbling from buses or trucks passing by can be faintly heard. Not a major issue if you end up falling asleep during your massage like I did eventually.
— Parking on Grand Ave. during the day can be a PITA. It is metered and those Meter Maids don’t play.
— Because of the set up there is no reception, and depending on the time of day, you’ll probably be there alone with your masseuse. Like I said, Filipe was fantastic, however for my first experience with a male masseuse, I would have felt a bit more comfortable with a female staff member present.
I would definitely return if prices take a significant nose dive.