Brandt and Whitney

We have lost $ 3500 to their company as they desposited our check a day before they closed there doors and went out of business. Now we are out the money and the custom furniture. Stay away!!!

STAY AWAY FROM BRANDT & WHITNEY AND DAN WHITNEY.
They appear to be out of business. Their phone is disconnected, web site is down, no emails from me are getting replied to.
They have my deposit and my furniture.
I was not notified and no one from their staff has contacted me to try to get me my furniture or money.

I could not be more thrilled with the work Brandt & Whitney did on my furniture. My sofa and club chair/​ottoman were purchased 20 years ago and were sorely in need of refurnishing. They are very high end pieces and it was scary to entrust them to anyone. Dan was amazingly helpful in the process, coming out to my home and bringing a delicious array of fabric options with him. He took his time and provided great input as I made my choices and even ordered the fabric before he left to make sure it was available.
They picked up my furniture as soon as my fabric choices were in (about 5 weeks) and it took 3 weeks for the items to be completed — just as promised. I then went to their location for a final inspection (they require this — a good practice) and everything was delivered the day after. My furniture looks exactly as I’d hoped it would and is done to the same high level of quality as it was when I bought it. I am thrilled with the workmanship and the level of care they gave my pieces.
Even the delivery guys are terrific!
The only caveat in all of this is the location and appearance of their store. If I had seen their store before going to their web site and meeting Dan in my home, I probably would have run the other way. It’s run down and shabby and doesn’t feel like a place one would leave extremely valuable furniture. So I’m glad the store wasn’t my first impression. Don’t let it scare you off if you go there first.

Whatever you do don’t go to BRANDT AND WHITNEY to a upholster any furnitue or do anything to your furniture or anything!!!
I delivered my great aunt’s retro original dinette set and four chairs to BRANDT AND WHITNEY with for chairs to upholster SEPTEMBER 2008!
it was supposed to be completed by October 2008! it only take two months!
I received it the first time After numerous calls FEBRUARY 2009!
the cost was well over $ 2000! I SENT HIM PICTURES AS HE REQUESTED AND HE GAVE ME A PRICE OF UNDER $@))) WHEN I RIDE IT SHOT UP TO ALMOST $ 3000!
I finally received the furniture MID MAY 2009! note: my 1958 original hardwood fours were still scratched.
WHAT HAPPENED:
after numerous attempts of them sending unskilled obviously employees to remedy the problem they finally had to take the whole set back to the shop to fix it. Meanwhile because of the very substandard under craftsmanship the furniture scratch my original 1958 hardwood floors. Again they sent an untrained person to fix the floors.
Note: the cost of this project was over $ 2000!
I finally received the furniture MID MAY 2009!
The owner and never gave me a discount for all of my problems. he Was just so negligent and absent from the whole project.
Note: I delivered the furniture to the owner. Thinking that I was working with an established shop that had been there for decades which is the case. However he now employees totally unskilled laborer I guess cheap labor because they all seemed to be from a different country as they spoke with different accents. Meanwhile during all these attempts to remedy the situation and never heard from Dan the owner, it was like he disappeared from the planet ever again until the furniture actually fell apart and I called threatening to sue because I fell and hurt myself.
it’s a pity that a company that has been around for decades has lowered its levels to such substandard poor work. I would not call it craftsmanship whatsoever.