B R Auto Glass

Susan at B R Auto Glass recently helped me find a side glass for a Dodge Dakota that no other companies seemed to be able to find. (or they just didn’t call back) Thank you Susan for spending your time finding the glass.

The worst place I’ve done business with in a long time! These guys put in 3 windshields on the same car and they still couldn’t get it rite. I was beyond mad. And now they call me once a month trying to get me to do more business with them. I should have known any company cold calling to get windshield repair business is shady. Stay far far away from them

Zorro. Jason Bourne. The Hamburglar.
In drama, the man of mystery is a titillating character to follow. Why does he do what he does? Where will he turn up? Is he a hero or is he a menace? It has us sitting on the edges of our seats.
In auto glass repair outfits, however, this trait is less desirable.
I was given a strong recommendation of B R Auto Glass to repair a small problem with my windshield and I cheerily called them up on the weekend to see if they’d come out and fix ‘er up. They do housecalls, I am told!
They were not in the office, so I left a message. This is what people do. But I didn’t get a call back. So Thursday, I called again, right around opening time.
«We’ll call you back in a few minutes,» they said.
No such luck! Hours later, no call back.
The mystery act is a time-​honored one, folks, but I’m not sitting by the phone with a cartoon broken heart over my head today. So long, suckers!

Now I can stop splitting my vision while driving my truck.
For about the past year we had needed our truck’s windshield replaced… that crack went from the top and kept working its way like an inexorable river down toward the base of the shield. I knew if we didn’t get it repaired by winter we’d be in for it. But it’s so hard to cough up almost $ 300!!!
Then I got a cold call at work from B R Auto Glass — they had actually called my boss’ phone which was forwarded to me. The lady simply asked if anyone at our business needed windshield or auto glass repair… um, yes please? She quoted me a deal just over $ 200 and I jumped on it.
We scheduled for the following week. The tech came to where my truck was parked at work, and once I unlocked it he got to work. Whole thing took 45 minutes tops, he left the paperwork and locked my truck when he left, and I had a shiny & whole new windshield!
The price was right (or better than other quotes I had gotten), the service was courteous and prompt, and I feel good about spending my money on something we needed.