Armor Pest Defense

They have door to door people and this person was rude. He told me he couldn’t read the no soliciting sign. Told was selling girl scout cookies. Folks you don’t need pest control in colorado like in the lowlands unless you have a specific problem. Just go but Ortho home defender around basement inside and out 1 time a year. NEVER buy anything from door to door people.

My wife signed up for this service with a door-​to-​door solicitor for the company. He misrepresented the frequency of service and whether it was indoor/​outdoor. She electronically signed his device and we never received the contract. After our first treatment, if anything the pests got worse. We tried to contact them twice and never got in touch with a person. The insects never got better so we tried to call to cancel service. When we talked to them they were completely unconcerned that their service was poor, two different agents were rude to us and they said we had to pay a $ 75 dollar cancellation fee. Multiple complaints on the Better Business Bureau.

I signed up with them after a door to door sales woman scammed me by telling me both my neighbors signed up, which I found out later was a lie. Good sales woman maybe, but I prefer honesty. I scheduled an appt last week, which was confirmed two days ago, but they didn’t show up. They had given me a four hour time window (8 – 12) and when I called near noon I was told the appt had been rescheduled for next week (which nobody told me about and didn’t work with my schedule). They agreed to send someone out later today which worked, but I still spent 6 hours total waiting around my house for them. I just find it annoying that they called me yesterday about a payment, but can’t call to tell me my appt was rescheduled… or better yet, just show up on time. I sorta feel like they will say or do anything to get your money. The product seems to works well enough, but the business aspect is pretty shady. All I really want is a product that works and a company I can trust. I guess that is asking too much.

Everything but what the sale rep said it would be.
My wife and I were told the first treatment of the house would be a very thorough treatment. We were told the guy would crawl into and spray the crawl space, basement, remove cobwebs from the garage (we just moved in two weeks prior) and exterior of the building. Spray/​power would be applied under all sinks and other openings. We were told the first treatment would take about 3 – 4 hours and everything would be «taken care of.»
Here’s what really happened:
The technician showed up, on-​time, and started work in the basement. He moved through the house and then to the exterior. The job was done in 45-​minutes.
At first, I didn’t think anything of it and after the tech left I immediately noticed that all of the cobwebs were still in the garage and around the house, so I cleaned those up myself.
After a couple days I started to noticed that the basement has barely been sprayed, if at all, and the crawl space was not serviced as were were told it would be (powder around the perimeter of the crawl space). This is when I started the full inspection.
From there, I went to every sink in the house and found that only the kitchen had been treated with the powder we were told would be done at each sink (of which we have six).
We were told the spray on the inside of the house would force the bugs outside and we’d find the dead bodies around the perimeter, which was normal. This was not the case. We found more bugs inside and alive than dead ones outside.
The bottom line is that the spraying that was done did nothing but stir up the bugs. Which I then went and bought my own spraying equipment and resprayed the whole house myself about a month later, which resulted in many dead bodies outside the home and reduced the overall.
All we received was a pamphlet with a name written on it. We never got a copy of our contract, were not told that the card provided for initial payment would be used to setup reoccurring charges (despite the fact that I asked them not to do that on a business card).
The only thing we were told that was correct is the $ 99 quarterly fee and the $ 75 termination fee for a contract (which is already suspect for pest control companies since reputable ones don’t require contracts).
The bottom line is this company has earned my «Fly By Night Pest Control» company award. That’s what we get for not doing our research on them prior to signing up.

Okay this a review after 3 months of service. They promise to come back out and re-​spray and reapply powder for whatever reason or see any bugs. It sounded good with the sales pitch but it is inconvenient. After the initial treatment, they can out three more times because I kept seeing the same spiders in the same spots. I realized that I’m dealing with some super spiders OR their product just doesn’t work. Also I had issues with wasps building there nest in a place that was treated to prevent wasps from building in the first place but again wasps were there. To make matters worst, to break the contract even when their product does not work, was a $ 75 cancelation fee! I didn’t want to argue and my thinking is I would rather pay $ 75 then pay $ 400 over the life of the one year contract.
I would like to re-​nig on my first review and say your better off going to Walmart and buying your own insecticides and applying it yourself. At least then IF it doesn’t work you CAN get all your money back. Or pay more for a more reputable pest control company. So if these guys come knocking on your door, tell em you’re not interested.

DO NOT USE THIS COMPANY! They talk in riddles! I signed up to get rid of spiders and was told they would get rid of them… that did not happen and they did come out a second time and it helped… did not get rid of them. They charged my bank and never heard form them. I called and they told me that the charge was for what I was told was to be a free re-​spray. Not worth the hassle!!! Happy to pay the $ 75.00 not to deal with them anymore.

Don’t bother!!! We got more spiders once we started using them than we ever had without using them. You pay monthly, though they only come out every 3 months, and you have to sign a year contract. To cancel that year contract it’s $ 75 (which we knew but didn’t think we would need!). I will never go through them again, I think buying some raid from Home Depot would do a better job.

Great service, I’ve talked to a lot of other pest control companies and none of them compare to how much armor does, there products are great they even do a money back guarantee, I also appreciated how the salesman, the Tec and the office go over the contract so you fully understand that is a year contract and they’ll come out for free if we ever need anything.

I would NOT recommend this place. I should have never switched from the place I was using. The sales lady would not take no for an answer even though I said no several times. I told her she could talk to my husband because obviously she wasn’t going to take my answer. My husband landed up signing up just so she would go away! Now that we switched to armor I have never seen so many spiders. When I was using a different company I hardly ever saw bugs. I will be canceling and paying the fee to cancel since they make you sign up for a year contract.

I normally don’t care for pest control services, but this year I needed one and thankfully I found a great one! I read the reviews before I made my decision, I saw how some people complained about them not getting things done fast. Let me educate everyone on here who gave them a negative review. Pest control is a science, it’s not a overnight quick fix. People don’t realize that pests can get into your house and establish themselves before you even notice them. We had an infestation of pantry bugs, that can come from rice, flour, or anything with grain. So I had Armor come and spray my pantry closet. They came out for the first application around my house, crawl space, and inside. The technician was courteous and polite. Very knowledgable and enjoyed what he did. He did a thorough inspection of my house and lawn. Explained what he did and why. I showed him the bugs, knew right away what it was, told me to call dispatch to send another tech with the right spray. They sent someone the next day, the other tech was also courteous and polite, I was impressed. We spoke about the pantry bugs, he told me that I should throw away anything that was opened since they lay eggs in them. That’s when I found out from him that these are rare here, but can come from rice or flour. He was correct, I’m a baker and found them all in six bags. He said anything with grain they are attracted to. So after throwing out all my flour and rice I stopped seeing them. It’s been a week and I haven’t seen one flying around. I would like to recommend them to anyone, because they take pride in what they do and everyone I talked to was very helpful. I also understand that pest control has to done in stages for them to eradicate them completely. Please be realistic about these services, it cannot be solved overnight, but they can over time. Plus they are very competitive with their monthly charge compared to the bigger companies. Thank you for allowing me to be one of your customer.

Horrible company!!! When the technician sold us the one year plan they never tell you in the fine print they will keep billing you until you give 30 days written notice! Our last service we told the technician we no longer wanted it. He said he would write it on our bill and it would be terminated. Never happened! Once again I see their service thing shoved through my door saying they have done a service! I will never do business with them again! Who knows if anything was even performed! Steer clear of this company!!! They lock you in and try not to let you out!

Just be aware that they lock you in a year contract. This is not out of the ordinary for pest control companies but they do not notify you before they came out. I could not find their number to cancel and figured they would call me before the next treatment. They came out and then sent me a bill so the new homeowner benefited and I get stuck with the bill. I called and my complaint fell on unsympathetic ears. I wished I never signed up with them.