Men’s Wearhouse

May be the staff and management read the previous two negative reviews and fixed few things but my experience was a way lot better. I needed a suit for a wedding and I have no idea about style nor have a good dressing sense. I own couple of suits which I usually buy off the shelf from JC penney or Macy’s and they were always so-​so. I wanted a good fitting suit like a custom-​fit and So I literally went in and told them to help me out in everything, from a good suit with shirt, tie, shoes and also belt. i also told them i didnt want to spend a lot of money as this was going to be a one time affair and I don’t usually wear suits that often. The sales staff are a group of nicely dressed and polished men which is how a place like this should be staffed with and I can see how the other two reviewers might have got turned off by their attitude but they are very knowledgeable and straight to the point. After i turned down their initial suit choices that were around the $ 600 range, and told them i was looking for something around $ 200, they got the message and showed me a good range of suits. I found one that fitted good but still was ill fitting at few spots. That’s when the Tailor came in, offered to fix them for $ 12 and it was all set. They helped me pick a good matching shirt with a tie and also a shoe. The whole thing after discounts came to just over $ 300 which i thought was a great d (st)eal. I came back the next morning to pick up the suit after the Tailor fitted it and they ironed the shirt and the suit for me, fixed my tie and I was all set to go to the wedding. The highlight of the whole thing, was when a stranger (a nice old man) approached me at the wedding and said I had the best fitted and best looking suit in the whole crowd. This has never happened to me before and I credit that entirely to my salesman there. I can’t remember his name but I will update this review next time I go in to the store.
Overall, I am so glad I shopped at this store and I would recommend to anyone.

I wish i could give them zero stars. This was by far the worst experience I have had trying to spend money on something. I walked in and I was greeted and asked if I could be helped. That where the pleasantries ended. I needed a suit for an interview. I never wear suits I told him I was looking for something on the cheap side. He immediately seemed annoyed and looked at me like I was some white trash person who did not belong in a store of Men’s Warehouse’s caliber. Truth is I needed a suit I would wear for about a few hours a year. We went to the suits and tried on the $ 179 suit jackets. I thought they looked ok then he said it looked off and to try a different one. I tried it on and it looked great so I was relieved I found one I liked that was affordable. He then asked if I thought it looked better I said I liked it and then saw the tag. The suit was $ 650. I told him that was way too much then he grabbed a 500 dollar suit. Again told him I was looking for something cheaper. He got very visibly pissed and offered the suit for 400 dollars. This is worse than buying a car at this point. I asked him if I could try the $ 179 suit on with the pants. Put everything on and noticed the pants waist was a size too big so I asked for a size down. He told me he couldn’t give me that size because it didn’t come with that size jacket but I could pay them to taylor the pants. The suit was way too big and looked terrible which is when the tailor came by and put more pressure on. I looked rediculous and said I didn’t like the suit and the tailor got offended and asked why. I told him it was too big and looked terrible. He proceeded to try and sell me tons of alterations at various costs. I said no and went to change. At that moment the sales guys said you get what you pay for in a condescending tone while the whole store stood and watched. My wife and and I were the only ones there so this was embarrasing. I can afford an expensive suit but have no need for one but he made me feel like scum. I was angry and had to leave. Don’t go there. In fact it should be shut down ot they should clean house and get some people in there that want to serve customers.

Don’t waste your time with the Enfield location. Staff ignored me when I walked in and then when someone did help me I was treated as if I was an inconvenience to them. Did I mention I was the ONLY customer in the store. Left and went to Mens Wearhouse Holyoke, MA location which was busy and was treated like a customer should be treated. Skip being treated poorly and bypass Enfield store, go to Holyoke or Manchester