Yogurtland

If you close at 11pm on Sunday instead of midnight per your Unilocal page, update your Unilocal hours so customers don’t waste time!!!

Love the frozen yogurt and toppings here. My favorite flavors are taro, coconut, rocket fizz, and New York cheesecake. Also, I enjoy their heath bar, cheesecake bites, and brownie bites as well as marshmallow sauce and salted caramel. Also, I feel the staff is pretty friendly.

This is an awesome place. I especially love their Taro flavor at not just this place but at all of the Yogurt Lands

Horrible service at this location. Staff is so unhelpful. They should definitely train their people better.

Love Yogurtland! This location is good on a plaza with big parking lot and a few restaurants and spa nearby. You can make it a finishing touch after you go to eat or shopping;) not too big but not too small either, friendly service

Customer service here is great and there is free parking. Not much more you could want :).
Make sure to download their all to get reward points for free yogurt.
There are also free samples so take advantage.
Best flavor is strawberry lemonade.

Get the cookie dough it’s is yummy yummy goodness. The workers are really friendly. My nephew has autism and they were very patient with him. He can be a bit of a handful at times. This is the best place to get frozen yogurt. It’s much better than menchie’s and it’s not as expensive, It also taste a lot better. There is also a lot of cute guys who hang out there.

READ ME BEFORE YOU EAT HERE!
My friend and I stopped by Yogurtland for what we thought would be a nice little catch up session after not seeing each other for a month. We got our yogurts and toppings, and stood in line for at least 5 mins before we had to pay. (Mind you, I HATE melted yogurt). There were 3 people at the register, with only 1 cashier open. So I started picking at my cookie dough chips in my yogurt.
I got up to the register, and silently saw the other 2 girls punch something into the register, while keeping a side eye on the transaction as they continued to do whatever it is they were busy with.
I mindlessly paid for the yogurt, and wasn’t offered a receipt. Something prompted me to stop myself before walking away, and requested a copy of my receipt. As suspected, they WERE BEING SHADY and randomly punched in some assumed weight of the cookie dough chips I grazed on while in line. (Must have been about 4 pieces). I confronted them for not making this apparent in my transaction, and all the manager could do was say «sorry». They asked to see my receipt as if they had no idea there was an arbitrary weight and line item on there for the 4 pieces I had. I would have been MORE THAN HAPPY to pay for grazing from my own cup, had I known I was supposed to pay for it. But to nonchalantly add that to my bill literally feels like I was robbed of my own money.
To the owner of this Yogurtland, I recommend you be cognizant of what kind of employees you put behind that register. If they’re stealing from a customer, I’m fairly certain they must be stealing from you. Unfortunately 1 dissatisfied customer usually costs you 7 other people’s business. Seeing as how I’m an Encino resident, that number sounds more like 20. Good luck.

I love Yogurtland — it’s my go-​to-​spot for frozen yogurt. I mean, there hasn’t been any thing that I would complain about. Parking is convenient and staffs are just doing their jobs, just like any other location. So 4 stars, because it’s just yogurt.

My family and I have been several times on our visits to the area .
It’s absolute must for ice cream.
We had mint, chocolate chip and cookie dough. I honestly can’t choose which was better.

Came in today and was amazed that this location has a shortage of spoons on a Saturday afternoon! As a large group, including 6 children, the cashier refused to replace a spoon that had fallen on the ground. I especially loved the eye roll! This type of attitude is not what I expected, especially toward children and families! Inconsiderate, rude, and unprofessional. We came as family to spend a nice afternoon and I left feeling disappointed and disrespected that my family had to witness such rude service.

@Yogurtland in #Encino has the #worst #customerservice the worst #employees the worst #management don’t #go

I wanted some frozen yogurt last night but didn’t get that far… Instead I ended up with a video on my phone of an employee repeatedly sticking her (albeit gloved) hand in the topping containers and her mouth, snacking away. I guess her saliva must be antiseptic, right?

I will never come down here anymore we try to sit outside outside tables sold nasty flies are sitting down there I asked the lady to clean the table. After i got my yogurt came outside and the table was in the same condition

C’mon… is three stars really «A-​OK»? Isn’t it more like «Doesn’t suck too bad»? Sorry, not here to question the Unilocal star system… but this place does not suck so much that it deserves 2 stars… nor is it A-​OK.
The people that work here tend to be on the nice side… but seems a little forced. Which makes sense because the customers are a sad bunch of characters. This is, for some reason, not the vibe you get from other Frozen Dessert-​with-​serve-​yourself-​toppings-​then-​weigh-​your-​food places. You don’t get the «wee, this is fun because we are creating concoctions out of yogurt and nuts and candy»… it’s more like «shit, why did I have children and what’s it gonna take to get another few of those free sample cups» type vibe.
The children in here always seem a little more out of control than in the shaved ice places. The containers of toppings always look like they should have boxes of gloves and alcohol wipes next to them… like there was a fight at the salad bar in a 99-​cent store.
OK, for real, here’s a legit compliant… why is the only cup the size of my head? Yes, I know… the bigger the cup, the more you’ll buy. But is that really the right thing to do? How about you save the environment and help people with their self control and indicate that, yes, a 3 ounce serving is every bit as appropriate as a PINT of sugar. Most other places on the planet, the SAMPLE cup would be enough yogurt to make anyone happy… but that’s another story and Yogurtland can not be expected to change American appetites single-​handedly… but how about taking a first step with a smaller cup size.
Wow, I whine a lot. Let me finish with the fact that I always leave here with something that tastes wonderful… that I’m sure other people have touched parts of.

Good yogurt. I come here often. They give samples. I am waiting in line to pay I take a spoonful and the cashier in front of other customers says «sir can you please wait until you pay !! I was embarrassed and apologized. I probably will not return. I told the employee and she seemed not to care !
No reply, spoke to manager. Now we are going across st to munchies

Nasty and disgruntled workers. I walk in and half the toppings and yogurt spills are all over the floor. Gross. I serve myself and stand in line. As I’m next in line, the cashier shouts «cash only our system is down.» Four of us waiting didn’t have cash on us in line. She swore she told everyone as we walked in but she didn’t. We weren’t greeted or offered sample cups either… fine. I asked her to take imprints of our cards. She said she didn’t know how to do that. Ten minutes later an angry and even more disgruntled girl came out and snapped at everyone in the store. She said she was the person in charge. Shocking. She slammed cups on the counter and said «you’re set just go now bye» to an elderly woman.
I’m at a loss for words. This was an unforgivable experience and I will never give another penny to this yogurtland location again. I hope corporate is listening. You should know what’s going on in such a high volume store. Very upsetting and beyond unacceptable! Usually I prefer yogurtland over any other yogurt shop but I will never step foot into this store again.

I’ve been to several Yogurtland locations and this is one of the top locations I’ve visited with exception of the crazy parking situation. It’s located in a huge shopping mall so parking is hit & miss. They do offer seating outside — an exterior patio location with umbrellas.
Menchie’s Yogurt copied Yogurtland’s business model right down to the same two colors of the spoons they hand out. Menchie’s charges .47 per ounce while many Yogurtland locations charge .41 per ounce but this Encino location charges .42 per ounce. Across the board, I prefer the taste of Yogurtland.
I do like the frequent flyer /​rewards incentives (that both franchises offer) but Yogurtland cheated me on my first purchase (30 ounces for three people) because I had just signed up and my receipt was over 30 days old. So they refuse to add it to my account. I still have the receipt. ARE YOU KIDDING ME?

Yogurtland is our favorite place for fro yo in LA. You’ll always be assured a great assortment of flavors and even if the line is long, it moves quickly. Everyone there is in a good mood, ’cause everybody can’t help being happy around some fro yo!
Tip: They change their flavors around very often, so if you’re going to visit one and don’t have it yet, get the app and check what’s happening at your spot.
Also, if you use the app to track your purchases with your card, you’ll get a freebie almost every time you visit! 3−4oz at a time. Sweet!
Have a blast!

I usually frequent Yogenfruz because it’s closer to home. This is the 2^nd time I’ve actually been to Yogurtland and I must say this is now my new favorite spot for froyo because they have more flavors and more toppings. They have my favorite flavors: peanut butter, pistachio, cheesecake, toasted coconut, pecan praline, dragon fruit, and so much more! It is very clean and I was greeted right away. There’s seating inside and outside.