Fume-a-Pest & Termite Control

I had bugs everywhere! These guys did the job. Without hesitation, I’d come back to these guys and recommend them to all my friends and family.

Great, Fast, and Professional service. Technician was on time and very helpful. Would use Fume A Pest again.

Fume-​a-​Pest was extremely professional from start to finish. I called to set up for someone to come out and Sondra helped me out, she was very patient and helpful. She helped me set an appointment to do the initial inspection and they were able to fit me in right away. The technician arrived on time and they were very professional and friendly. The job was completed in the expected time frame. The technician answered all of our questions. I would definitely recommend if you are having pest issues!!!

People are great and my pest problem is gone! I’ve delt with another company before and always had to make a call to have them come back but not with these guys. Would definitely recommend to friends and family.

This company has been around for a long time. They know how to do the job right the first time. Some companies take shortcuts. Fume a pest does the best and beyond. They are friendly, caring and courteous. I am beyond happy with their continued service. Thank you for being a great provider.

Been using these guy forever and they are great! Haven’t seen any bugs in my place for years! They are very friendly when they come by and polite. Even when they cannot get into my back yard they do all that they can! Highly recommend fume a pest!!!

Great service! Dependable! We have dogs and they always make sure to let us know when they’re spraying so we can keep them inside. The staff is super friendly and helpful. I definitely recommend Fume a Pest!

I don’t know when roaches became an issue in Southern California but for some reason these huge suckers were all over the place when we moved into our new house. Fume-​A-​Pest came in and worked magic and thank goodness I haven’t seen those awful bugs since! Highly recommend!

What can I say but they took care of my pest issues!
I was having ant mounds all over the property, grasshoppers who loved to jump in when the door was open and termites that were eating through said door.
Plus they gave us some tips on how to control them in the future.

We were clients of this company for years. We can only assume they changed hands some years ago. In 2012 there was a death in the family and all business got pushed to the wayside. Bill payments were delayed in being sent out, not for financial reasons but because of the illness and then the death. We quickly got everyone caught up afterward and every place I dealt with was graciou… except Fume a Pest. I got a ‘final bill’ notice from them. I called to apologize and explain (and pay of course). The woman I spoke to was rude and indifferent. She said she’d personally called and left messages (which I did not receive, but then my answering machine was filled with concerned friends and family during that period.) It didn’t matter that we’d been customers for over a decade. She sounded angry like she was personally offended. I’d never encountered such an offensive person on the phone, let alone unprofessional. She clearly had no interest in keeping us despite the fact we’d used their company monthly which was certainly an asset to the business, plus I’d used them for my business facility as well. Not to mention many recommendations over the years! She demanded a ‘start up’ fee for me to begin service again. I said no way. I then wrote a polite letter to the owner/​management outlining what had happened and her behavior, warning them they had a very poor representative for their reputation dealing with their clients. She had even inferred I was one of ‘those’ kind of people (? … a deadbeat? I have no idea what she meant) so surely (I assumed) the owner was unaware of her actions and how she was treating people.
To my great surprise I did not even get a response! This was hardly the type of company or business owners I first began to deal with almost 15 years ago. Now I see in another review that they threatened a reviewer who complained! Wow, that inspired me to share OUR story. The service guy they sent out monthly was as nice as could be, but the decency doesn’t extend beyond that. Oh and guess what — we didn’t pick up another monthly service … and yet we’ve had zero pest problems since. Not even an ant.

If you are wise you will NOT hire these people.
We recently moved in with my mother-​in-​law. I don’t think they have been properly maintaining the property for years because when we got here there was an ant infestation. We have given them three months to deal with this and it’s a complete failure. Not only that, but they are typically over 1.5 hours late.
I’m pretty patient and called the head guy who assured me he was personally taking care of us and sending out someone with special instructions. I pushed off meetings and of course they weren’t there. I called to see where they were and was told ‘the guy is on another service call’. (So much for the specially arranged window).
They were here just a couple of weeks ago (again) and this morning I got up to find ants all over my computer, all over the cabinet next to it. My wife has had ants in her closet multiple times and we end up having to buy ant bait at the local supermarket.
I lost it this morning when I was told, ‘he’s not going to be able to make it — do I still want them to come if they are a lot later??’.
I will amend this review if they deal professionally with us after we have been very patient and reasonable for 3 months since we’ve been here. They should be paying us as we have had ants everywhere for so long.
PS. Just got called by them to say the guy will be here in an hour (1.5 hours late) and that their Attorney has ‘noticed’ this review and that I will be held liable for what I have said. (That’s good customer service).

Stay away from these guys. They do not return phone calls, 4 of them, one to a supervisor, trying to ask a question about a termite inspection they performed on a condo we were purchasing. Even after complaining to the receptionist and her assuring me that someone would get back to me, no one called back. My wife called three time and they never returned her phone calls either.

Very nice people to deal with. However, paid over $ 300.00 … and only one rat was trapped … and not the one I saw in my garage! As far as I know, he’s still alive and well … and I’m out the money … even though they make NO guarantees, it’s disappointing. Office people are nice, service guy was very nice but … rat still around.