Encino Tailors Bridal & Tuxedo

Haik custom made us some vests for our rustic vintage wedding. His calm demeanor and stellar advice lead us through a process we knew nothing about, and we came away with a very dapper ensemble for our special day. We are filled with gratitude for his help and would recommend him highly.

I’ve been coming here with my husband for years… great staff, great suits at amazing prices. We’ve always been helped by Hayk or Sussana. Both of them have a good taste and know exactly what will look great on my husband. Their staff is always knowledgeable and helpful! And their tailoring is amazing, they always do a great job and makes sure your are satisfied with their work. I got my wedding dress from them as well. I was a very picky bride but Susanna helped me to find a perfect dress for me and made my wedding more special for me. It was difficult to choose that ONE dress from all the dresses they had but when you have someone knowledgeable to help you out with that, then there is nothing to worry about. She made it easy and fun. We had to do some changes on a dress and after second fitting I couldn’t believe it’s the same dress. I loved it. It was PERFECT. Their prices on wedding dresses are also affordable. We got my husbands tuxedo from them too for the wedding. Everything was great. We couldn’t be more satisfied. Last time we had a last minute event to go to and my husband’s suit was at the cleaners. We walked in there, got helped with picking the suit and they did a rush tailoring for us. Can it get any better than that??? I recommend this place to everyone who needs a suit, tailoring or a wedding dress. Thanks guys, we are your forever clients!!!

One of a kind establishment been a customer since last year nothing but wonderful experience extremely professional on time they made my custom wedding to die for everything done on time a pleasure doing business with highly recommend them!!!

Amazing tuxedos and outfits! Extremely professional customer service! I am satisfied beyond belief. I was in a hurry and Hayk took care of it no problem. Highly recommended, A+ customer service and quality products.

I have bought suits here for men and I have also had a few dresses altered.
Haik was my primary point of contact for the times I have come here, but his wife helped me last time she was also a doll.
They only negative thing I would say about this location is that the parking sucks, but hours are great, service is great, prices are reasonable.
I had a bridesmaids dress let out and it cost me less that $ 40. I had asked another tailor for the same service and was quoted $ 70 so already I felt good. Haik looked at the dress and knew exactly what needed to be done. When I picked it up I looked at the seams and couldn’t even tell where he had let it out from which really speaks to the quality of work. Last weekend I bought a dress last minute and brought it in to be shortened and to have some padding removed from the bust. It was ready the next afternoon and it only cost $ 68. Again I was super happy with the quality of work and the convenience of how quickly the items are ready takes a lot off my mind.
As a side note I had friends get married in January. The bride bought her dress from here she was not only super happy with the dress and the price but the process of altering the dress as she lost weight. They are really professionals of the craft. The grooms tux didn’t work out last minute so he came here as well and bought a tux and he looked amazing!!! I would highly recommend all of the services here. Will be back again and again!

When you’re listed to open at 10:30 am, you should be open then or, at a minimum, answer the business phone number to let customers know if the opening employee is running late. I waited over twenty minutes for this place to open, and no one answered the phone all the while. Not good business etiquette in my opinion. With that said, they do a good job with alterations, though very pricey.

I am so so happy, I came here to get my wedding dress and alterations! I am beyond happy.
My wedding experience here was awesome! Hayk and Susanna were amazing people with me,
Hayk is amazing at what he does! From the first day to the last day he knew exactly what I wanted!
Easy to talk to, made me feel very comfortable, and never gave a problem.
On the last week, three days before my wedding I decided to add sequences /​crystals on my lace bridal dress (you can imagine how many sequences)
He said «ITS SHORT NOTICE, BUT NOTHING IS IMPOSSIBLE «» «I WANT YOU TO BE SATISFIED AND HAPPY WITH YOUR DRESS» and his team did it!
That to me is excellent! customer service and excellent working ethics and knowing how to
satisfied customers needs, … I know he satisfy my every need!
And I’m truly grateful for that !!!
I don’t know anybody, that would of done that in such short notice !
And to top it all off,
HE DIDNT CHARGE ME!
He also altered my husband suit!
My husband as well was completely satisfied with his suit, and Hayk was helpful to help us choose a vest and tie for his suit.
Reasonable prices
Reasonable hours (if you can’t make it, by the time they close they will WAIT FOR YOU! And work around your schedule)! I mean, cmon who does that!!? :)
And great customer service !
You won’t
Be sorry! I promise !
The best of the best, it’s here, with them.

I have NEVER written a Unilocal review and this place made me so angry that for the first time I am writing one!
I had a very expensive dress taken to him for alterations. He tells me I just need 1 fitting when I’ve driven there a million times.
The last time my dress was suppose to be ready to be picked up and I go there I see the buttons are sewed on crooked and very sloppy. And then I see half of the beading was missing! And this guy has the audacity to blame me for the Fallen beading.
I call to make sure it is all perfect before going back there again. What does this guy have the nerve to do? He was screaming at me on top of his lungs. Is this customer service? He’s charging me an arm an a leg plus he yells at me. Anddddd once I come back to pick up the dress after him saying «I’m gonna make sure all the beading is perfect when you come back» I find that two HUGE beads are missing right smack in the front of the dress where it’s soo obvious. What does the idiot say? «It’s gonna fall off anyway when you wear it» who the hell in their right mind says this? I’m gonna give u a dress with missing beads because it’s gonna fall off anyway. Wowwwww I’ve never felt so insulted in my life!!! You should return a $ 1500 dress exactly as I give it to you!!! If you cannot promise to give it in the same condition I gave to you don’t take dresses you can’t handle and feed people BS lies!!!
I’m not a racist person I’m Armenian myself but this is the last time I ever do business with Armenians. No respect what so ever. These people don’t know anything about running a professional business.
The only reason I came here is because the store I bought my dress spoke sooo highly of these people which I can’t understand why!
Save your time and money an go to New York tailors in glendale! Hispanic guy… nicest person you will ever meet and amazing job! My biggest regret going here. Lesson learned.

This place saved me! I just moved here from Texas about 2 months ago and I bought my dress out there. I bought my dress a size small because I was planning on losing weight. I lost 20 lbs and the dress still didn’t fit. I took it to another place to see if it could be taken out but they told me it was impossible. Thought to my self there has to be a way! I took my dress here on no notice and they were able to help me! I tried it on with them again and with them helping me put the dress on correctly it fit! we are now going to be taking it in and putting the busel in. They have been so kind and helpful i could not ask for more from and place! Cant wait to see my dress all done!

After spending way too much time at a cheap tailor downtown, Hayk made my dress fit perfectly after one visit. He diagnosed the problem, fixed it fast, and for much less than I expected to pay. A breath of fresh air.

My wedding was on Feb 14, 2015. The entire process was wonderful from start to finish. Susanna and her husband Haik make a great team.
I knew exactly what I wanted and Susanna told me I could choose a dress and they could incorporate everything I looked for in a dress.
I loved my wedding dress! We combined a few elements from different wedding dresses and changed a few things on the one I chose and it came out perfect. They even added some straps for the ceremony that later on I removed for the reception.
They worked with my budget and I loved their veils as well!!!
Thank you very much for my wedding dress and veil, it was perfect =)
I highly recommend this place.

This place is excellent! I’ve gone here before to have a cocktail dress taken in, and it turned out great, and was a great price. So naturally, when the wedding dress I had custom made for me (by someone and somewhere else) wasn’t exactly what I wanted and I am too awkward to complain, I brought it here to get it fixed the way I wanted. I’ve been engaged for 1.5 years and haven’t been the least bit excited, until last night when Encino Tailors finished perfecting my dress. Hayk was great and really wanted to make my dress look perfect, and DID! I adored the young woman in front as well, she is very kind and has a nice, calming way about her. They quoted me one price (a very fair price) and stuck to it. My dress ended up needing more work than thought, but they refused to take any more money from me. Quick turnaround time, excellent work, excellent price, excellent customer service. Couldn’t recommend it here more!

This is the moment every girl waits for and dreams about… picking out her wedding dress! In Los Angeles there are a TON of options on where to shop. I had no idea where to start. I took to help, called places and even visited a few (without trying anything on).
My family was coming down for a weekend in January — so I knew I had to make the most of their visit. Matt and I stopped by a dress shop one night after dinner. We were greeted by the owner — Hayk. They had beautiful dresses and were able to accommodate the budget I was aiming for. Not only that — they only take one wedding dress appointment at a time. This meant I would have full attention!
When we went to the dress shop (Encino Bridal and Tuxedo) — they moved around chairs for us. let us take pictures (many places will only let you take photos after you have purchased a dress), offered water, and even had a champagne toast ready for us! IT WAS AN AMAZING DAY!
It gets better. they have a large inventory of dresses and had only dresses within or around my budget in the store for my appointment. This was such a treat! I could look at any dress and know it wouldn’t be far off of my budget.
Anyone getting married in the Los Angeles area should definitely stop by Encino Bridal and Tuxedo. Not only were they incredible during the purchase of the dress — I had countless appointments for my fittings. Hayk (the owner) was persistent on making sure it was ABSOLUTELY PERFECT! I thought my dress was perfect one day and he insisted on making a few more changes to make sure it fit like a dream (at no extra cost). He made sure ALL of my alterations and my dress were under my budget.

I went in VERY last minute for a dress alteration that needed to be taken in and be ready two days later. They agreed and I had a perfect alteration when I needed it. Couldn’t ask for much else! Very nice people.

I wouldn’t suggest anyone shop here; Hayk, the person who runs the place engages in dishonest business practices; in short, it’s not worth the hassle.
Pros: decent price
Cons: dishonest about policies, did not make adjustments that were agreed upon
I purchased a suit for a wedding. I went in to be fitted. Expressed my concerns and was promised that the adjustments would be made so the suit fits comfortably. On the day of the wedding I tried the suit on it did not fit properly. I couldn’t wear it to the wedding (it looked tacky). I took the suit back to the store. Hayk stated there’s nothing he could do and that the sale was final (even though he previously said I could return the suit if it did not fit properly). I disputed the charge. He submitted a statement to my credit card company filled with lies (e.g. «he came in and threw the suit on the floor» when I left the suit on the counter; «the suit was worn» when the suit did not even fit etc). I have chosen to continue disputing the charge and may eventually end up in small claims court (I have a real displeasure for dishonest business practices).
Again, save your time and find a different place to purchase suits, you’ll save time and potential hassle.

Being a Realtor in the los angeles area, it is crucial that I look my best for appointments. Encino Tailors have easily been contributing to the level of professionalism I present to my clients on a daily basis. Hayk was great when it came to picking out suits that were perfect for my build and tailored them perfectly for my body. He had the latest styles in the store and was great about explaining to me what made the suit look modern and professional. Best part was that I had an appointment in encino and being the clumsy person I am, I managed to tear the pocket of my suit jacket when I was trying to take off my jacket while driving (not my proudest moment). But I pulled into the store on my way to the appointment and Hayk was able to repair it within minutes and send me on my way to work. Thank you for the special care you provide to your customers Hayk, it does not go unnoticed!!!

The worst ever! The owner of Encino Tailor provided the worst customer service for my wedding!
I bought tuxedos for my best man and groomsmen who flew in from out of town and also ordered custom bow ties to be hand made by the owner. Months prior to my wedding I met with him and asked him if he could provide the tuxedos and custom tailoring in a timely matter since my wedding party was coming in from out of town. The owner assured me that he handles orders like this all the time and everything will be ready for my wedding. The owner waited till the last minute to custom tailor the tuxedos I purchased from him. Even worse, he called in sick the days leading up to my wedding and the dress makers had to tailor the tuxedos which came out horrible. I also had to run around town and look for bow ties since he did not make them. (Keep in mind he told me they were ready a week prior to the wedding).
This lack of customer service is due to his understaffed business which over charges customers for custom made work.
Worst of all, he ran up the tailoring on my father in laws tuxedo charging him $ 340 to tailor a Hugo Boss Tuxedo that was bought identical to the suit size he wears with his other Hugo Boss suits. Keep in mind, the owner of this business generated over a thousand dollars from my personal referrals for people who needed to get tailor work done for my wedding.
I will never go there again and the owner Hyak, caused a great deal of unneeded stress. He never even called to apologize for the horrible service he provided after I left tons of messages. What a cocky crook!

I had the most AMAZING Wedding Dress Experience here!
–Highly Recommended!!–
Amazing, friendly staff.
Beautiful store.
Beautiful Selection of Dresses.
Intimate.
Perfection!
I was a bit annoyed trying to find a wedding dress. So many stores are rude, cold and just don’t really care. That is not how this store operates AT ALL! They were very friendly and helpful as soon as we walked in.
We stumbled across this little boutique while hunting for a wedding dress. Someone told me that ventura blvd had tons of Bridal Boutiques so I just started driving up and down the BLVD. This was one of the last shops I stopped in and I am SO glad I found it tucked away in a lil strip mall.
I found my dream dress, AT A VERY REASONABLE PRICE, and had all the custom alterations done for a fraction of what the big bridal stores wanted.
I highly recommend this store to any bride!
This store isn’t eve close to my house but it was well worth the drive!

How can I describe Hyak’s work ?? Take all the positive adjectives available in the dictionary, multiply it by a million and there you have it.
Now if you want to read my full experience with him — go ahead:
I found the wedding dress i wanted at X, but wasn’t comfortable doing the alterations there after reading their review on Unilocal.Since I only had 2 months left until the wedding, i knew i couldn’t pre-​order the dress directly from the designer (it takes about 6 months to have it made). So, I made a bunch of phone calls to shops around town to find out who carries a floor sample of my desired dress and who has the better price for it — and that happened to be him. But that wasn’t enough for me, the most important part for me was to buy my wedding dress from a place where they would also provide me with the best best possible alterations. So, I read his Unilocal reviews and at that time saw only 2 (go to Encino Tailors– it’s the same place, different names). One so so –from a guy who altered his suits there, and another one –amazing, from Rox G who alters dresses there. I decided to contact Rox G. explained my situations, voiced my concerns and asked lots of questions, to which she answered thoroughly. After hearing endless positive feedback from her I decided to finally meet him. When i arrived i found out that the only floor sample available was a size 12 (in a brand new condition). I’m a size 0, so yes I panicked a little but he immediately reassured me that I should not worry at all. He told me he has enough experience with alterations and if he can’t deliver something he would never lead me wrong — no empty promises. He also told me the following: please, tell me any concern that you have along the way, don’t ever keep anything inside. If you’re not happy with the slightest thing please say it loud. I will not let you leave with this dress unless you are 1000% satisfied and unless you feel that the dress is 100% perfect. And he didn’t kid ! You will be treated like a queen.
I had over 15 fittings (didn’t keep count) each took the dress above and beyond perfection. He also sew a lace bolero from scratch for the ceremony, which was the bigger challenge b/​c of the nature of the fabric. My body is unusual — I have a small waist & full bust (32DD) but otherwise i’m a size ⁰⁄₂. you wouldn’t believe how much attention he paid to accentuate my curves and made sure that it was tight enough in all the right places, but roomy enough for my big breast. I can’t explain how pleasant and stress– free was this process. from the beginning you realize that you are dealing with a PERFECTIONIST, who will not deliver anything less than the best of the best. At every point, you will see with your eyes that he’s capable to deliver anything that you dream of and then some.
His prices are extremely fair and considering his top notch work — i would even say that he’s below average. Also, If he told you a price at the beginning, he will not budge from it, no matter how much more time he will end up spending on your dress. Since i had 2 weddings (my ceremony was in a different country, then had another reception in LA) he asked me to come back before the reception in LA to make sure that the dress is perfect for the second reception. When he noticed that the boning was bended (from the sitting and wild dancing of the first wedding) he changed the entire boning and didn’t take a penny for it. He will never mislead you. He is honest, perfectionist, kind, and extremely attentive. He is there to make you look and feel 100%. Also he has great advice and tastes. So if you’re not sure about any alteration he will give you the best advice .
Wow i cant express how lucky i am to have found somebody like him !!! If you’re wondering why there’s not too many reviews, my guess is that his MANY regular clients are too afraid to share with you their sweetest secret. I myself was afraid to share my amazing experience with the rest of the world, b/​c I still want him to keep having time for me but decided that this is too selfish on my part. So for future bride/​women /​men this is the biggest gift I could give you.
Also, from my many visits in the store, I’ve seen endless satisfied and returning customers — male as well as female — all have nothing but great things to say about the place. He’s selling suits, wedding gown and evening dresses, but most importantly the quality of his alterations Is above and beyond imagination. A beautiful dress/​suit that doesn’t stand perfectly on your body is worthless. Hayk knows how to take you from good/​poor to PERFECT. Hayk thank you a million times for making me feel like the most beautiful bride on this planet. I’m coming back with other evening dresses and will be your customer for life.
I’m sharing a picture of my wedding dress ;)
Don’t hesitate to contact me with any question.
/​S

Hayk is one of a kind, let me tell you how good Hayk cares about making you happy. First, we purchased a wedding dress last year that sat in his store up until now. TIme came for our wedding and my wife decided she didn’t like the dress anymore. You know what Hayk did? He said «no problem, let’s get Marisa another dress and sell the first one.» And he didn’t charge us for keeping the dress in his store for one year!
It gets even better. Hayk went ahead and pulled strings to get my wife the 2^nd dress within one month of our wedding 5÷11÷13, a dress almost impossible to find, but he pulled it off.
Well, low and behold, my wife CHANGED her mind again and wanted the first dress. I couldn’t believe it, we had Hayk doing every request my wife wanted without him hesitating. I felt so bad for Hayk that I was waiting for Hayk to blow up at us. However, guess what, Hayk said again, «no problem.»
One thing Hayk has is patience. We loved how he truly made an effort to make us happy. So then we bought suits for our dads, our brothers. Hayk also tailored ALL of them. If there was anything that we didn’t like, he corrected it within one day
Hayk is truly exceptional. I think there is another reviewer here named Abby who took her dress to another tailor because Hayk didn’t do what she wanted. We also were in the same predicament, and we did take our wedding dress to the exact same tailor as Abby, a tailor named «A stitch in Time» where they told us it would be $ 400 to alter the dress and it would be a totally looking dress, almost destroying the original style. We also found they use cheap looking lace material. So we went back to Hayk and we realized Hayk’s opinion was correct, not that he refused to alter the dress, but he could see that the specific alteration were were wanting would be too much work and it would alter the dress entirely. Amazingly, Hayk was not offended at the very least by us going to another tailor for a 2^nd opinion, but made it clear to us that he just wanted us to be happy no matter what we decided to do.
DO yourself a favor, visit him, you will not be disappointed
needless to say, Hayk promises what he can do and he delivers. We will be going to him for all suits just because he is so easy to work with and truly makes you feel special, almost like family, and no I am not exaggerating