Adept Consumer Testing

Did an online survey for $ 75, check took forever and was made out to the wrong name. Not misspelled, but made out to Andrew instead of Alexander. I mailed the check back to get a new one, waited two weeks, and my new check has my last name spelled wrong after I clearly WROTE IT IN THE LETTER. You have my online profile, my email, and a letter for clarification how do you still mess this up? Zero stars go to Adler Weiner instead.

They were once FABULOUS, but it’s been a long time since they resembled that remark. They call you 2 – 6 times before the group, then have you wait 45 before the study– not a fan of the giftcards, they do expire without a pin #, you cannot use them everywhere, so make sure you check them before you accept them! This used to be a classy, fun way to make a little extra cash, but not anymore. Now, it’s a low budget cattle-​call in Hollywood. One lady brought her bulldog to a study it was VERY disruptive and tacky. They could do this stuff at the park!

Today I was told my card expired and I should have read the small print before I took it off the sheet. Who reads this?
I just asked to be paid the value od the card and I was told it out of there hands. I called the card company and was told the value was still on the card.
I then called a VP at the company and was told there is nothing he could do. I informed him of the 2009 Gift Card Law that cards cannot expire and he told to use whatever remedy I had to use.
I said then you want me to sue you in small claims court over the money that is owed me and he said yes. We’ll I guess it will be fun to see them pay the Marshall fees etc on top of what is owed. all I want was the original amount, the the card company said is still on the card, but because of the expiration date cannot be used
JUDGE JUDY this would be a fun one to show on TV, I think my next email is to them

They are always so thorough and make you feel welcome. Parking is a task but the staff well makes up for it.

I will NEVER participate in a market research for Adept Consumer Testing Again. First of all I was screened by someone who must have previously worked for the NSA. I was surprised the booking agent for Adept stopped short of asking for a fecal sample from me.
Next I was told I would receive $ 150 for my time, and there started the lies, they only paid me $ 125. Next, I was never told I would be paid in the form of some «PAIN IN THE ASS» Debit Card. Not only does this card have an expiration date, but you will need an accountant to keep track of what is left on the card. If you don’t keep track you will never know how much you can charge. If your charge is more than the total left on card it is DECLINED. So have fun trying to guess what you have left on your card while at lunch with your client.
Last but not least, they kept us almost 20 minutes over, if you add that to the 20 – 25 minutes early they insist you come, your 1 ½ hour for $ 125 on a debit «PAIN IN THE ASS» card is now like 2 ½ hours. Couple that with traffic, is it worth it? NO!!!
IF YOU ARE SMART ENOUGH TO CHECK HERE BEFORE BOOKING THEN DON’T

First of all, it’s really difficult to get a hold of someone to sign up for a study. Every time I call they transfer me to someone who never answers, like ever. It’s ridiculous. Also, they’re incredibly rude. Before I’ve even finished my sentence they are speaking. As far as I’m concerned this is just a group of idiots working out of a basement in some old bank building. How they have managed to keep afloat is beyond me.

this is a horrible company to have anything to do with! they hMyave changed so much since the 90’s when i first worked with them as a respondant. I once went to a study with them and there was no food at all, just water and coffee, and this was a evening study at that. My boyfriend was recruited for a alcohol study and was told for the first group he didnt qualify and that there was a opening on the following week, so he went and when he got there the people up front at the desk didnt see his name written down.
Now i saw a email for the date he was supposed to arrive and i couldnt open it to get the recruiter’s name but nevertheless my boyfriend showed up promptly at 5:00 pm to be early. Well as i stated he was told that his name wasnt on the list, and the people asked him who was the recruiter and of course who remembers that information they have at least probably on rotation at least 10 of them. So the receptionists gave my boyfriend a card saying he could call the supervisor and take it up with her.
Her name is Leah and she is eextremely nasty and rude and could give a damn if someone under her makes a mistake and inconveinces a respondant with time wasted and everything else. She offers no help but says basically in a nutshell its my boyfriends fault and all she was going to do was offer him compensation as whatever it costs him to get from home and to their office which would have been nothing other than maybe 6 dollars at the most because he took the bus the whole way.
So i offered to speak to this woman and she was rude to me and later hung up in my face and now im really pissed off becuase this company is never supposed to act this way EVER! plus they have the nerve to offer a refferal form to get you to get other people to sign up with them. THEY ARE S.O.B.‘s up there and i know that director of whoever she is is on somebody’s shit list and her name is Leah.

I have done plenty of focus groups and this place is very stereotypical. They pay ok, but only in visa cards, overpack you into rooms, and make you wait. I might go again but not my first choice. The free food was 12 dry sandwiches for 20 people. The staff did not control the group well so it took lots of time to do basic things like move from one room to the next.

Highly recommend them, everything I experienced was as promised. Staff was great. What more can I ask?

Be warned, respondents — they no longer pay in cash or check but in «Rewards Cards,» which won’t convert to cash, gas, or anything useful; just junk you can buy where Visa without a PIN is accepted.