Tom’s Mobile Bike Service

5 STARS! I have a bike that’s been sitting idle for over a year and I kept procrastinating pushing it a few blocks to a bike repair shop that quoted me a high price cuz it has disk brakes, or doing a crummy job myself… Tom came out this morning arriving at the beginning of my timeframe, with a 10 minute warning text. He was friendly, respectful, quick and less expensive than the local bike shop! Less than a half hour later he was on his way, before my neighbors even woke up! They have a ‘Living Social’ promo now and special deals on their website!

Awesome! Scheduling was easy and the service was great. I have two 3 speed beach cruisers that Tom serviced at my home! 45 minutes later my bikes were a shiny and ready to ride.
Thank you!

Tom goes above and beyond! He fixed two of my bicycles, when one later went flat he returned and repaired it at no cost. He’s a super nice guy, very knowledgable, beyond fair pricing and ridiculously convenient. I will continue to use and him and refer him to friends. The best bike repair EVER!

Just moved to Cardiff from the east coast and had my 2 carbon road bikes shipped from my local shop. I called Toms Mobile Bike Service. Tom arrived according to plan and I could not have been more please with his service. He is an expert with bike repair and service, is friendly, professional, extremely knowledgeable and courteous.
His wife Katy was responsive and proactive with her communication throughout he process to ensure everything went according to plan. I would highly recommend them and will use his service again.
Well done Tom!!!
Frank

A service that goes above and beyond what they advertise? Go figure, they still exist! Tom was on time, actually a little early, was fast, knowable, added extras that were totally unexpected, and greatly appreciated, fair price, and he came to my house. What more can you ask for? Recommend highly and will use again.

Tom provides a wonderful service. He is friendly, and has good energy! I received a confirmation email the day before the appointment, and then he called promptly 15 minutes before to say he was on his way. He finished in less than half an hour, and even brought my bike back up to my second floor apartment for me. Now the bike I’ve had for about 7 months and rode once is all tuned up and runnin’ smooth! Katy was very friendly on the phone, too, when I called to make the appointment. Visit his website, you’ll enjoy reading the «About Us» page. That, and the convenience of having someone come to my home to tune up my bike (rather than having to hoist it up in my car by myself and take it somewhere) is why I chose Tom’s. He’s great!

Outstanding service, and the Saturday appointment made it even better and more convenient. Tom called 15 minutes out, showed up on time, took almost exactly how long he said he would, and left me with a bike all ready to go. I thought I had a certain problem with a wheel but he corrected me and showed me what was actually wrong with it.
Tom is very personable and knowledgeable and Katy is really great to deal with on the phone. Highly recommended.

Unbelievably proffesional… impeccable prompt friendly service… I LOVE this guy!!! Would give him 10 stars if they had that many!!! THE BEST!
I needed a bike and he delivered (really delivered the bike) but it was SO much more than I expected… I couldn’t be happier and have used Tom’s in the past to maintain my 1979 Schwinn. .he kept it tip top for me!!! Now I have a mountain bike thanks to him and can’t wait to try it out!

What a great idea! We had 2 inexpensive bikes hanging in the garage for 10 (!) years. I bought 2 Amazon local vouchers. Katy made the appointment setting easy and flexible. I anticipated either many parts needing repair or replace OR ‘these really aren’t worth servicing…” I was so happy to hear that they were basically okay and only needed tubes — and only 2! Tom’s capable, honest, timely and reliable — and really pleasant to deal with. I would not hesitate to refer friends to him!

Tom is such a nice guy, I love his business model… he’s very knowledgable and it’s super convenient, I’ve used him twice now and will continue to use him. Very much recommended.

Tom is an excellent technician and human being. I highly recommend him to anyone in need of fast bike repair. I will use him again.

I highly recommend Tom’s Mobile Bike Service. They responded to my request for an appointment to assemble my Schwinn Cruiser Bike right away, and I was able to get an appointment exactly when I wanted it. Tom called me when he was about 15 minutes away, and was very friendly and had my bike assembled in no time. He also told me he would come back after riding the bike for 30 days to have it adjusted for free. The price was very reasonable, and I would not hesitate to use him again.

Tom is top notch and his service is amazing. I will be definitely using him again. Thank you Tom for such great service and for turning my sad used bike into like new again!

I called and emailed this past Friday afternoon excited because my new bike was delivered and I wanted to ride this weekend. I asked if they had any appointments available and I got a reply right away saying they could get it done Saturday morning at 8am. Tom called at 7:45am saying he was 10 min away. He showed up right at 8am and as we met said he had worked on my next door neighbors bikes. He got right to work and we talked the whole time. He built the bike and made sure all was set up correctly educating me along the way. He saw our other bikes in the garage and took the time to make sure they had proper air pressure and the chain was set up properly on the cruiser bike. I highly recommend using him. It is so much more convenient and affordable then having to take my bikes to the bike shop and wait for them to get to it. Call him with any of your bike needs you will be very pleased.
Brent

They were very prompt, and very friendly. Took care of my bike beautifully and at a great price. I highly recommend them.

Tom is AWESOME! My bike had been sitting in a closet for 7 months. I saw a GroupOn for Tom’s mobile repair service and decided to try it so I can ride more. It took a bit to get in touch with the people for the appointment, lots of phone tag, but when I did — she was very friendly and set up an appointment promptly. The time frame was between 9 – 1 — which upset me at first cause it meant waiting around for awhile.
On the day of the appointment, Tom showed up at 9:05AM. So awesome! He is a really friendly guy who was excited to be working on the bike. He cleaned it all up and it’s running like new again. He did not push any extra services on me at all.
I would recommend this to ANYONE who needs their bike repaired. Great place with great people.

I created a Unilocal account just so I could write a positive review on Tom’s Mobile Bike Service. He is reliable and on time, positive and kind, and willing to whatever he can to help you. I don’t see any reason to take my bike to another bike shop again.

How awesome is this company? SO AWESOME. I called Monday morning to ask if there was any way they could come and put together a bike for my son’s birthday. Considering the time of year and the fact it was a holiday week, I didn’t think it would be possible. Katie called me back within the hour and said she would ask if Tom could squeeze me in before wednesday. Guess what!!! HE DID. That day!!! I was so thrilled and so impressed, the kindness and the generosity. I would recommend them to anyone, anytime, all the time. I’m having him come back to fix all our bikes, and we have a bunch! (8) Thank you Tom and Katie! You guys are AWESOME!!!
PS They come to YOU which is THE BEST EVER!

great service, honest person. Give tom a call for you bike !!
had some drive chain slipping problem, tom came and took alook for me. as you have seen the other people’s comment; tom is great to work with

I am such a fan of Tom’s Mobile Bike Service. What a great idea and service!
Tom did everything right. I found his service through Unilocal (thanks friends!) and decided to book. I was able to book via email (very convenient) and even pointed me toward saving by paying online. I highly recommend this, as I know you’ll love the service and you’ll love saving $ 19.
My appointment with Tom was 9am-​12pm. Tom was early! He called enroute at 8:45am and was finished servicing my bike by 9:30am. You can tell he loves what he does and is VERY knowledgable. He even showed me the proper way to use my gears!
I paid less than $ 100 for a service at my home! I was very satisfied and would highly recommend Tom’s to anyone that needs a bike tune-​up or overhaul.
Friendly, efficient, reasonably priced, on time, and at my house! It doesn’t get much better than that!