Elan Playa Mar

I am absolutely disgusted by the management at Playa Mar Encinitas. I had no intention of writing a review but I am at my whit’s end.
When the initial move out process started I was frustrated when trying to get ahold of Kim the property manager but tried to understand she had a busy schedule, I made an appointment to start the paperwork but she did not show up, I had to knock on her door to make sure I would not be charged a late fee for giving our notice. I know that is completely unprofessional but I wasn’t going to be charged because of her neglect. Our initial move out inspection I had to leave work early to make our appointment and Kim DID NOT SHOW UP! After waiting almost 2.5 hours I left, when my roommate ran into her later that evening she said oh I forgot, but I can do it now. I did not get to participate in the inspection.
Once we finally moved out (thank goodness!) I received our final processing paperwork. Unfortunately we had to pay additional money because my dog had some accident (yep, my mistake and I take responsibility for that). Anyways I mailed the check and it has been almost a month and the check has still not been cashed. I have left numerous voicemails and emails but NO RESPONSE. I would really like to know what my monthly pet rent was paying for and why I had to pay additional money but at this point I just want to be DONE with Playa Mar Encinitas and never have to deal with Kim again.
I would never recommend this location and share caution to anyone looking to move in here. I wish I would have read the reviews prior to my move. I hope my situation helps deter people from this complex and save you the headache!

You will never pay more for less than at Playa Mar. The apartments are dark boxes that don’t allow for any light or air flow. The complex is pet friendly but doesn’t enforce any policies regarding cleaning up after your pet, there are times when there’s poop on the sidewalks and the smell of urine is so strong that keeping windows or doors open is often impossible. They recently «upgraded» by adding cheap vinyl faux wood floors, not even a laminate but a cheap roll out vinyl. Take close notice at the countertops in the kitchen and bath and you will see that they are covered with a fake granite finish, literally the same treatment used on garage floors. You will have one single parking spot, and if you have two vehicles then you will be parking one of them across the intersection and walking approximately ¼ to ½ mi.
Ever person that I spoke to during the six months I stayed here was looking forward to leaving. And all of this for the low price of $ 2000+ per month?
There are other nicer places for the same or less in the same area and I highly suggest that you exhaust all of your options before choosing to live at Élan Play Mar because this is a last resort option at best!

Despite the ideal location with close proximity to moonlight beach, I can not recommend Playa Mar apartments. This complex is inadequately managed providing substandard maintenance and lack of concern for the tenants. The property manager is often unavailable and extremely slow to respond to a tenant’s emergency. In the case of a severe leak or flood, creating untenable and unhealthy living conditions, this manager exhibited no compassion and was extraordinarily slow to complete necessary repairs. Although this apartment complex allows pets there is disregard for property supervision resulting in scattered fecal material along walk ways. Parking is a continuous problem creating both inconvenience for tenants and lack of availability for visitor parking. In contrast to the neglect demonstrated by the management tenants have been evicted under false pretenses. There is no ban on smoking yet a tenant was told they were evicted for this behavior. Perhaps better management would create a more pleasant, healthier, and desirable situation since Playa Mar apartments offer an outstanding location.