Chart house

The restaurant was beautiful and looked out over the ocean. The wait staff was very nice but I felt they were over worked as I had to request more water several times. The food was good but nothing outstanding considering the price. The dignities desert a Milton lava cake was very disappointing. It was barely warm when brought to the table.

Wish there was a negative ranking. I’m only giving this 1 star because that’s the lowest option. Worst experience from start to finish.
RESERVATION/​REQUEST
Had reservations for dinner and my husband requested a window table when he made the reservations. When we checked in he reminded the hostess if the request. We went to the bar to wait.
BAR/​LOUNGE
We went to the bar to have a drink and wait for our table. Two bartenders tending and waitresses in the area but no one assisted us. We sat at a cocktail table and still nothing. My husband got up and asked the closest staff member (Who had walked past us at least 4 – 6 times back and forth without acknowledging us) if we had to get our own drinks from the bar or who we be waited on and his response was «I’ll get to you eventually or you can go to the bar.» Now, mind you the restaurant is busy but not crazy busy and this is suppose to be a high end restaurant and DEFINITELY NOT the way I find acceptable customer service. My husband then goes to the bar orders 2 Old Fashioned cocktails and there now brought to us by the «eventually» guy. The drinks were terrible — bourbon and watery — not even close to a mediocre Old Fashioned. This is not a new or trendy drink. This is a classic and any decent bartender can and should know how to make one and what goes in and how it’s prepared. What a disappointment. We returned the drinks and ordered 2 beers.
BACK TO TABLE/​RESERVATIONS
Husband goes back to hostess desk to see how much longer and remind about the request. Told it would be a few minutes more. A bit later the hostess comes by and muttering a last name and walks past us twice looking for a party. Doesn’t inquire with us even after my husband had been to the desk at least twice now. I told my husband that she has to be looking for us. He stops her and asks her what name she is looking for and it was us. She takes us through the dining room to a table just one the other side of the railing where we were sitting that divided the bar from the dining area at which time my husband reminded her of the request. She tells us that there are no window tables available at the time. We ask how much longer for a window table, she checks and says 3 tables will be available in about 20 minutes. We tell her we’ll wait for a window table and she ASSURES us that the next available window table will be ours. We go back to the bar and have a clear view of the window tables. Not more than 5 minutes later a window table clears, then another and a few minutes later 2 more window tables clear and we’re still sitting waiting for a table. Then I see the hostess escorting a couple to one d the endow tables! I was livid. The next two empty window tables are then put together and set. The last window table is cleared and set and we are FINALLY taken to that table.
FOOD
My husband and I both order the Sea Bass and topper ($ 49) that came with jasmine rice and vegetables. The waitress comes by and tell us that they RAN OUT of rice and we would we like to substitute with french fries, mashed potatoes or mango sticky rice — none of those sounded appealing with the sea bass I was expecting. So u ask to substitute with asparagus and she tells me «no I can’t do that, that’s $ 4 extra.» REALLY? This fine establishment (?) runs out of rice and you can’t substitute with my choice of vegetable? I wasn’t asking to substitute with shrimp or something. It was a joke and a bad one too. My husband asks her if she’s kidding and when she says «no», he tells her what a horrible experience and service we’ve had from the beginning and to give me the asparagus and charge us the $ 4 and that we’ll never come back after this. Then our plates come out and we look and ask where’s the sea bass? My husband had a very small cube and my sea bass looked like a thin chicken strip. We brought it to the waitresses attention and she said all servings at 7 ounces. Our portions didn’t look or feel like 7 ounces. We must have been given scraps. WE WILL NEVER BE BACK. Don’t waste your time and money!

Been a fan all my life but the coastal soul is gone. Staff is fine but food has slipped and they have removed classics from menu like steamed artichoke. They did bad remodel and have signs up for the Million Dollar Buyer TV show on CNBC. Prices are too high. Sadly we will shift north.

My friend and I went to lunch at the Cardiff Chart House. We ordered the trio hummus for an appetizer. Each had an overwhelming taste of vinegar in them
They were served with tasteless pita and plantain strips. The presentation was very good, taste disappointing. On to the main entrée. My friend ordered the Chicken Caprese Sandwich. It seemed ok.
I ordered the Fish and Chips. The Fish was very bland and not crispy. The tartar sauce had a nutmeg taste. Both the Fish and tartar sauce was very disappointing. I will not be back.

The food and the service was pretty good. We had a seat by the window and the views were wonderful. ‘BEWARE” of the menu that is listed it needs to be updated. Most if not all were not available and prices were much higher.