Emmett KOA

We like this camp ground because it’s clean, safe and close to home. However, it’s very pricey and they charge you for activities like the bounce pillow, crafts, bingo, etc.
We also wanted to have some friends for cake and ice cream for my son’s birthday and were told no because only 8 people we’re allowed per site. When I explained to them that they were not going to be staying… just be visiting… It was ok’d with a hefty price tag!
So 3 stars is really for the price… And all the extra add ons for pricing… The place itself and staff were lovely!

This place was aweful. When the reservation was made in JANUARY it was for a cabin that can sleep at least 8 people our own private rooms and bathroom. But when we get there… surprise we screwed up your reservation and the cabin became a cramped trailer that we had to cram 7 people into. No room to move around eating was a pain as it rained all day so sitting outside was a bad idea. After all this they still had the nerve to charge 24 bucks to park outside the facility on grass. No actual parking. And they wanted us to wear wrist bands to mark us like cattle or something I tore mine off after 5 minutes. A pass into the campgrounds that can only be used 1 time so don’t forget anything. So they’ll gouge you for every cent you have and give you crappy service in return. None us have any intention to return to that place and I heard other people around us saying the same thing. So in conclusion this camp ground sucks. Plain and simple.

CUSTOMER SERVICE HORRIBLE! We’ve been camping for 7 years and have camped at Emett every year during the Halloween season, they have went down considerably. The reservation process has NO ORDER they say first come first serve but its like this «we don’t have that site open until a certain date you can call or come in then» but then you call back at that time «Sorry um… The owners have decided to open up that date «early» when you asked to talk to the owners (because they personally told you to call and reserve at this time) to they never call you back. The owners hang their employees (teenage kids) out to dry. They are still charging top dollar and if you happen to want one of the only nice sites, I hope you know someone that can open sites up «early» because you will be disappointed when they pull the rug out from beneath you and then tell their poor teenage kid to deal with you. We will not be going back! PORT HURON KOA IS A FEW MILES AWAY.

Our family enjoyed our stay at this campground. My kids enjoyed the activities and us adults enjoyed the clean lodge! We will return… thank you for an enjoyable stay. The staff was super friendly and went out of their way to be helpful… always an extra added bonus!

We stay here over the 4^th of July weekend. We had an awesome time! The bathrooms were clean, and the staff were very professional; these are two areas of a campground that make for a successfully camping trip. The campground did a firework display that was very nice while we were there. We didn’t have to fight the crowds, which was a huge plus. We are definitely thinking of returning for their Halloween Weekends in October. Highly recommend this KOA.

What horrible customer service at this facility. You can’t make phone reservations. I drove all the way over to the location after speaking with them on the phone, they gave the site away to the guy in front of me after me waiting for him to make up his mind for 10mins. As a business that says no holds, they sure held it for him. And I fail to understand the difference between calling and saying I’ll be over to pay verse the guy standing on the phone saying hold on while my wife decides as «holding». (I in no way hold the gentleman responsible for their poor taste.) Oh yeah, no where in written policy on the brochure or website does it say no holds. Also to boot, they didn’t offer me anything for the inconvenience they caused. Opps.