Monro Muffler Brake & Service

From personal experience I would recommend no one takes their vehicle to this shop.
They will suck you for your money and take no responsibility for their actions.
I tried to have them align my wheels on Sunday morning
Supposed to pick up the car later on the same day. I get a call telling me «we run into a problem «the car now will be done the next morning before 10am.
I say ok I ll have someone drop me off so I can pick it up and head to work.
I call at 9:45 and they tell me that the car still not done they needed a couple of hours.
I ask why they tell me they are short handed (could have told me that in Sunday?)
Now it’s 12:45pm and I call again. The same excuse from the manager MIKE
I finally pick it up at 4:45pm and they tell me they changed a part on one of my wheels and the other one they couldn’t cause of a frozen bolt.
They were also not able to do the alignment (what I originally took the v hockey in for) so they sucked me for $ 300.
I took my car to my mechanic and he told me I have a case for courts cause my life is as in danger driving the car like that. The dashboard lights are all on now and my steering wheel is of alignment.
They won’t give me my money back cause they say they need to see my vehicle. I ask you UnilocalERS would you ever take it back there?
Oh the funny thing is the district manager JOHN WELLS calls me and basically tells me that I can’t get a refund unless they set eyes on the vehicle. When I asked him to who he reports he tells me that I have to call customer service and it will go back to him. Like «don’t bother cause I don’t care»
You people value your money stay away from this place
You who don’t and like to donate your money at least do it for a good cause and don’t go to this place

I’ve gone to this Monro a number of times & I’ve got to say for the price you can’t beat it. Today I paid $ 19.99 and got my oil changed, tires rotated, tire pressure & brake check & a set of new windshield wipers! You really can’t beat that. The guys working there are friendly which is also nice. They don’t seem to be out to up sell you everytime either. I’ll definitely go back next time I need an oil change.