J & M Furniture

I bought a sofa + love seat in March 2009 at J&M Furniture because I originally liked the look of the couches. The sale woman there told me it was made of leather which I later found out to be a lie (it’s just a good imitation of leather). The second lie is when I bought the couches I was told that the couches would be coming directly from the warehouse, and that I would *not* get the models on display in the store (I specifically insisted on this). After delivery, I waited one week and went back to the store to check on it. The floor models that I originally saw were no longer there! I don’t believe in coincidences even though the woman denied it (I had seen the couches in the store a few months prior so there is not much turnover…). I’m just reporting this now because the couches just broke *again*. The first time, one of the feet came twisted as the screws did come loose from the wooden frame). J&M came to fix it but did a very poor job at it. They just moved the screws a little bit (a 2 minutes fix). The fix didn’t last of course, and the foot was always twisted. The second time, the frame of the larger sofa broke from the inside. I am not a heavy person at all, and the couch did not take any abuse whatsoever but it still broke. After seeing the poor quality job J&M did for the repair the first time around, and being out of the warranty period (which I assume is probably one year?), I contracted somebody else to do the repair. The carpenter who fixed it did say the frame was of shoddy quality and poorly assembled.
I will never buy from a small store again. J&M should not be in business.
I really feel I was taken advantage of !