Westchester Fireplace & BBQ

Our gas fireplace broke in February of last year and we tried to get our building plumber to fix it. They came and looked at it and billed me for a visit, but then gave me the run around, first saying they do fix fireplaces, then saying I needed the Chimney swept out (another $ 200 visit) and then refusing to come back and fix it. Despite a cold winter and I am sure they were busy (Par Plumbing), I believe this was no excuse because I found Westchester fireplace via google, and they came quickly, gave a professional estimate, ordered the parts and then promptly came back to fix it. It is getting cold now, and we are using the fireplace for the fist time since it was fixed and it works perfectly. They were even able to source some difficult to find parts, instead of trying to sell me a new fireplace. The Associate who fixed our fireplace was extremely nice and helpful, suggesting I needed a Carbon Dioxide detector near the fireplace and recommending new modern doors for our fireplace with no sales pressure. A very professional experience.

Very professional came to install gas insert in my home. came in setup and install took no more than 3 hours installers were very courteous and knowledgeable about the unit they had just installed. when it comes to fireplaces this is definitely the one stop shop to goto !!!

Do not use this company. They advertise servicing your current BBQ but are only interested in selling you a new one. We have a LYNX and these people told us that this grill isn’t very good because they are only an appliance company, then proceeded to tell me about one that he sells. They sent me an estimate for $ 2,000. $ 928 of which was the new burners. Yesterday i went to Bergers Hardware and he informed me that burners have a lifetime warranty.
Be careful with this company, they are not trustworthy!