Burger King

Yeah, agreed this is a straight dump! From the food that is served there to their mngmnt. Staff! Not even gonna waste anymore of my time writing!

The coupons are good, which is the only reason why I go. However, I can’t fathom why cheese is an extra cost on the whopper. They don’t even warn you that there’s no cheese on it.

This is by far the worst Burger King I’ve been to. I base a lot of my ratings off of food quality with overall experience coming at a distant second. I generally come here late nights and use the drive-​thru, but no matter what time of day I decide to go the food is mediocre.
I recommend this Burger King during a hot day in mid July because their burgers are frigid. Everything will come out cold no matter what. I’ve ordered burgers, fries, nuggets, chicken fries from multiple locations and I’ve never had such ill prepared food from Burger King until these guys opened up after their renovations. Not only is everything luke-​warm at best, but the quality of the burger assembly is just poor as well.
The only redeeming qualities of this particular BK are the recent renovations and good/​decent customer service and managers. I’ve seen them handle upset customers pretty well and I’ve never had a problem with the service. This is why this BK gets 2 stars instead of 1.
Dear BK in Elmsford. You have ruined several cheat meals of mine and you will pay.

Here is the Question…
How can an establishment which is operated by corporate rules and practices get anything but 5 stars if they are following what they are mandated to follow? I am not trying to get philosophical here. Just trying to figure out how a place could be so bad.
Went in for breakfast for a Crossant’wich and a coffee. Got on line and two cashiers become available at the same time. So the one that appeared to be a manager (don’t ask me how I know) snickers, looks at the other cashier and nods that she should take care of me. OK. Fine. But why all the snickers? Do I have two heads? I think I left my second head at home so that couldn’t be the problem.
So I ask the cashier for a Croissant’wich and a small coffee. She responds: You want a croissant? Her pronunciation was so poor that I could barely make out what she said. I said no, I want a ham Croissant’wich. To which she responds: A croissant? So I point to the menu that says «Croissant’wich» I said to her you guys named the sandwich, I am just ordering what it says on your menu. So she asks me, ham or bacon? I said Ham please. I pay and she gives me a number. (So you think this is it, that it’s over??? Nah!)
My number gets called and I hear ham croissant’wich. I sit down and open it up and there is a ham croissant’wich with no cheese. I brought it up to them and said, this has no cheese. «Oh, you wanted cheese» she responded. Yes, it comes with cheese I responded. So she slaps a piece of cold cheese on my hot sandwich. So I said, I would like the cheese melted. She says: «Melted? some people don’t want it melted.» Really? Some people come up to the counter and say, «A crossant’wich with ham, please don’t melt the cheese» Is that what they say? Really???
So she pops it into a microwave-​type machine and heats it up and hands it to me.
A 5 minute purchase became the 15 minute saga. Unbelievable.
The inarticulateness of this «order taker» was incredible. I asked for her name and she repeated it twice and I still couldn’t make out the gibberish out of her mouth. (BTW, I am not deaf, or hard of hearing) But I will tell you this, if there was a make-​up application contest she would do really well. Every stroke of her make-​up was perfectly applied. Maybe she should be in a department store selling makeup if she could pronounce the name of the brand. Burger King you can do better than this. Hire some people who have brains and some acumen regarding customer service.

Food was ok the service was fast kind of recommend friend if like a burger and. French Fries Soda is ok.

Not sure why a totally redone Burger King would ever get a rating less than 3. But for me it’s a 4! Who should get a five? Only places that are totally unique in some way.
Did I already break that rule on previous reviews? Oh well sorry. This spot is great, they cook things properly and inside is clean and modern.
Certainly holding up the Burger King name!

Rudest staff ever. We were extremely polite at the drive through, there was one single car waiting behind us, yet sti she was rushing us through our order and cutting us off with «is that all» after every word! So rude. Needless to say SHE GOT MY FREAKING ORDER WRONG.

burger king serves a nice fast food

they spit in my food here. not like that is ever warranted… but i was not rude and i did not make any special or ridiculous requests. i dont write reviews for fast food but i feel like i should advise everyone to avoid this disgusting place, who knows what else they are doing to the food if they think something like that is funny or acceptable.

Hello Burger King, for the first time in lord knows how many years.
We consciously decided to make this really poor dietary decision after futzing around in Bed, Bath, & Beyond yesterday. What can I say, the fried smell wafting out of the vents is pretty hard to pass up once you lock onto it.
We went with a Whopper and onion rings. Standard BK quality, exactly like I remember. While it was an OK experience at the moment, I’m pretty sure that whenever you eat a meal here you’re seriously taking a week or two off your life span. That pink slime, salt, and fat combination is really not a good prescription for longevity.
Hopefully I wont be back for another 15 years.

Used to eat here a lot back in the day at the first building. Since then they’ve knocked it down and rebuilt a beautiful new BK, so I went and checked it out. First of all, I couldn’t even get into the parking lot due to the fact that the drive-​thru line ran into the street. So my BK adventure began with frustration.
When I finally got inside I ordered a Jr. Whopper, fries and onion rings. I bit into my burger and the meat was cold, had to go back to the counter and ask for another, the staff sort of hesitated seeking for more of an explanation for my return, a manager even appeared. Finally they gave me a hotter one. The onion rings tasted a tad fishy as if they cooked them in the same oil as the fish filets. Overall the new staff seemed inexperienced and discombobulated.
I won’t be coming back here, much rather drive a bit further down the road for Wendy’s who never disappoints.

I ordered my meal and ask politely if they can throw away a cup with soda I had from the previous order the day before and was told with an attitude to go to the next window. Strange enough, at the next window was the same person, she walked from window 1 to window 2, and refused to throw the cup away in front of the manager. I put my cup by the window cill and said just throw it away. She grab the cup with frustration which was half full and threw the drink on my face. She was immediately fired. It’s a shame employees with such behavior and it is a concern when we have these type of people in our community serving us. I was actually thinking of filling charges but lets hope this is a valuable lesson. I’m not sure if I ever want to go back!

Ever since they re-​opened, not one order of mine has been done right. I’ve actually been given «burgers» that were just the bun, some lettuce and mayo (even after I specifically asked for no mayo) with no patty what so ever when I ordered the veggie burger (I guess they don’t know they have veggie patties that make it a veggie burger?). I’ve seen them hand someone a vanilla shake when said patron ordered a chocolate shake, and then the staff member had the nerve to tell them, «no, that’s what you ordered» when corrected on their mistake. The staff have reeked of drugs and had bloodshot eyes when I went one evening (and the last time I will ever deal with that place). You don’t have
a rocket scientist to work here, but you also can’t have the IQ of mud either, which it seems some of these people have. The sad thing is, when I was a teenager, I used to go here religiously. Now, it pains me to say that I highly recommend you stay very far away from this place.

All I can say is cheesy tots, available twenty. four. hours. a day. I *heart* you BK!