Soumar Masonry Restoration, Inc.

I needed tuck-​pointing services. so I did some research and had my assistant contact a few options to come out and provide quotes. Soumar was the only one who was unable to commit to a time. They asked if they could provide a window on the day of the appointment… a little weird, but fine by me!
On the day of the appointment, I received a call from a man who provided a time, he was surprisingly abrupt and abrasive, but no harm, no foul! Then, the appointment time came, went, no one showed and I didn’t receive so much as a courtesy call. If, at some point, it was decided I was out of their service area, the size of my project wasn’t big enough, etc… I totally understand! What I can’t understand is how someone can be disrespectful enough waste my time and keep me waiting around like that. Unbelievably poor business practice.
Their workmanship may be great, but there are plenty of other options out there that will at least be courteous enough to show up when and where they say. I’d recommend looking elsewhere.