SERVPRO of Elmhurst

January 7, 2014 is a date that will be remembered as the day my family lost almost everything in our home! It was a historically cold day in the Chicagoland area. My husband and I left our home to work for the day. As we walked back into our town home after our long day… all we saw was destruction and water! Our water pipe burst and all three floors of our home were destroyed! We were devastated. This water damage changed every part of our house… the damage was very unrecoglizable. We felt helpless. The next morning, I called the insurance company and they told me they prefer the SeverPro business to help and start with the cleanup. I followed the instruction of my agent. I called three other locations in my area to come help. All three were not able to make it that morning! As I was leaving my home feeling helpless I saw a green truck in my subdivision. I fallowed the driver and got his attention. At that moment my experience changed. The driver Manny told me to call Ron the owner of the service. As soon as I touched base with them I knew I was in the BEST hands. Sandy answered warmly. She told me that they would be able to come to my home. Ron took my address and came to my home in 30 minutes! He looked over the wreck and reassured that he and his team could make my home whole again! I was very pleased. Ron was perfessional and to the point. The team of 10 men showed up to work minutes later! My husband and I are very happy with all the effort and professional work. The workers would not have been more organized and they were able to get everything done that we needed. I would strongly suggest you use them too! I’m a very happy customer.