Scharfenberg Dental

Although I was referred here from friends and family, I did not have a good experience. Mostly related to billing and not a timely submission to my claims to the insurance company, hence the Dentist’s office billed me for what the insurance company did not reimburse and I was stuck with OOP. This is not a a bad dentist, but his front desk personnel is not up to par. Be cautious and triple check.

SUPER tl;dr: Awesome people, awesome work, 5 stars aren’t enough.
I don’t believe there are enough synonyms for ‘best’ when it comes to this dental office.
I had put off going for years… I had problem teeth that I’d tried saving with a previous dentist but I got frustrated and stopped going. That was in the mid-​, late-​90s. Yeah… I waited a looooooong time. So long, in fact, it was time to throw in the towel and have them removed.
Enough about my lazy history… on with the awesomeness that is Scharfenberg Dental!!!
They were able to get see me quickly. Dr. Jerry listened to my story in which I took full responsibility for my predicament –this wonderful man basically said I was there now and let’s take care of the problem. No judgment, just a patient man with a plan. Took care of an immediate problem right away, then scheduled the extractions shortly thereafter. The day of the surgery, I was, of course, freaking out. He had given me a pill to take a couple of hours prior to coming in. Then, it was nitrous & Novocaine. They offered headphones with Pandora, there are bird feeders strung in the trees outside… seriously, the people in this office are concerned with your comfort and well-​being on every level.
Everything went well… I think I remember about 30 seconds total of the hours-​long procedure and honestly? I have ZERO memories of pain or even discomfort. Nothing. Dr. Jerry and the dental tech spoke in calm, soothing voices –I never freaked once. Their caring follow-​up calls later that day and after truly made me feel well cared-​for.
During my treatment, I was handed off to Dr. Carly, who then worked with me to get full dentures. She has been an absolute delight, always cheerful, also 100% non-​judgmental about my reason for being there… believe me, that’s meant a lot.
For the first time in over 20 years, I can now smile. Really smile. When she first put in the plates, I cried. These wonderful people gave me back my smile. Dr. Carly said something funny and as I laughed, my hand immediately covered my mouth, as I’ve done since the 90s. She held my hand and said, «You don’t have to do that anymore.» Monumental.
It’s said that the receptionist is the face of an office. Sharon is the sweetest, most down-​home lady you’ll ever meet. From her greetings to her conversations to her scheduling you to the best convenience of all, you won’t find a nicer, more competent lady anywhere. This already fantastic business is fortunate to have her.
Erica & Carol, the dental techs, are not only awesome at their jobs, they are super-​awesome girls. They always spoke to me like a friend, not just a patient. They helped keep me calm and feel welcome, all while performing their duties well.
To sum it up, run… don’t walk… to this office. You won’t be sorry.

The BEST! Simply the best!
I had a nagging tooth ache and I found Scharfenberg online. When I made the appointment with them, I told them I have major anxiety with dentists. They were totally on board and reassured me that they would take excellent care of me… and they did.
The Dr. didn’t judge me nor did he give me any cause for alarm. He simply went about his business… gave me 2 options… and I chose to have my tooth pulled.
For the first time in a dentists chair I was actually somewhat calm. Again, my anxiety is at a 10 with dentists but the Dr. put me at ease and stayed calm and cool.
I had the procedure done… no pain during or after… no issues… actually, it was over before I knew it. I’ve had cavities filled in the past that made me jump out of the chair… and this was a piece of cake!
So if you are anxious with dentists… I get it… and so does Scharfenberg. Give them a try… you won’t regret it!